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All reviewskrasnaya polyanashopping mallwalking distancespacious roomsroom service isitalian restaurant was very goodworth every pennygreat facilitiesplatinum statuswonderful viewthe outdoor heated poolrosa khutorbusiness tripriver viewresort areacable carexcellent hotel
Life and business has brought me back to Sochi and I has made a deliberate choice not to stay on shore but to spend several nights in the mountains in Marriott hotel, in fact the only Marriott up there. It provides wonderful view to the...More
Response from ResortHotelPR, Администратор at Sochi Marriott Krasnaya Polyana HotelResponded 3 weeks ago
We would like to appreciate You for staying with Sochi Marriott Krasnaya Polyana Hotel and thank You for taking Your time to write about Your experience with us.
It is a huge pleasure to know You liked the hotel location, SPA area and...More
Rooms are wet and dirty. Also condition didn`t work. It was first time in my life when I stayed in a hotel of "high service" where they even don`t give slippers and towels! Bed linen was changed seldom and the cuisine was just disgusting. To...More
Thank Brandon A
Response from ResortHotelPR, Chief Concierge at Sochi Marriott Krasnaya Polyana HotelResponded 12 October 2017
Thank you for taking the time and sharing your experience in regards to your recent stay at the Sochi Marriott Krasnaya Polyana Hotel.
As we pride ourselves on delivering a memorable hotel experience to the Guests, we have unfortunately fallen short of our...More
Not acceptable service for 5 star hotel! Visited it for our corporate party in July.
The building is great but the staff is totally unprofessional.
The hotel was not able to provide the rooms on time. When they provided us the rooms at 10PM !!!...More
Response from ResortHotelPR, Chief Concierge at Sochi Marriott Krasnaya Polyana HotelResponded 22 September 2017
Thank you for taking the time to share your recent experience at the Sochi Marriott Krasnaya Polyana Hotel with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you...More
We decided to come to hotel after watching an episode of the Simpsons. In the cartoon they make a joke about the hotel being empty straight after the Olympics. For a family traveling with four young children an empty Marriott with amazing facilities would be...More
Response from ResortHotelPR, Менеджер по обслуживанию клиентов at Sochi Marriott Krasnaya Polyana HotelResponded 18 September 2017
Dear Guest, we want to thank you for choosing our hotel, it was a great pleasure to welcome you here at Sochi Marriott Krasnaya Polyana. We also want to appreciate you for leaving a comment about your stay here. It was a pleasure to learn...More
When we are planning to spend time in Esto Sadok (mountain resort area) we prefer to stay in Marriott, since it's offering all range of services, including spa and pool. Although prices during the season are rather high.More
Thank TeddyKgb S
Response from ResortHotelPR, Chief Concierge at Sochi Marriott Krasnaya Polyana HotelResponded 12 September 2017
Thank You for sharing Your experience regarding Your recent stay at the Sochi Marriott Krasnaya Polyana Hotel!
With a mission to provide superior customer service, we take great pride in serving Your needs and are delighted to hear that we have met Your...More
We visited in January 2017 and are platinum Marriott members. We were upgraded to a very large room that would accommodate 4 people easily, and have room to spare. The lounge is closed (no one used it) which is better. We... More
We visited in January 2017 and are platinum Marriott members. We were upgraded to a very large room that would accommodate 4 people easily, and have room to spare. The lounge is closed (no one used it) which is better. We had complimentary buffet breakfast, which was very substantial; also, the evening cocktail/hors hour, they had a complimentary menu that was fantastic ($120 in booze and caviar later, all comp'd). You can easily walk to Gorky, it's a 20 min stroll through the village in ski boots. Getting to the resort from Sochi id contact the Marriott and have them arrange a shuttle, a nice Mercedes is their transport with plenty of space for luggage (including a ski bag with 3 pairs of free ride skis) and ran us around 4200 rubles. Getting to rosa khutor is an easy taxi ride that is arranged by the hotel (and a ton of cabs to choose from to get back) 300 rubles.They drove sedans but had ski racks. I've skied all over the world and this was the most fun and pretty easy resort to get around! Hope this help. cheers - carter
Hi, The hotel offer all inclusive packages through the Marriott website. At least if you are a Marriott member you will get access to various rates, whereof some include all meals. I also believe the Marriott member rate is... More
Hi, The hotel offer all inclusive packages through the Marriott website. At least if you are a Marriott member you will get access to various rates, whereof some include all meals. I also believe the Marriott member rate is "lowest rate guaranteed".