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Viceroy L'Ermitage Beverly Hills

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683 Reviews from our TripAdvisor Community

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Showing 641: English reviews
Ladera Ranch, California
Reviewed 10 April 2014

Stayed two nights for a short vacation away from the kids. The staff at this hotel could not be any nicer. Super attentive and very courteous. Check-in and out was fast, bell staff great, valet great and fast. Location was very nice. Was able to stroll about 1/2 mile to a few different restaurants I wanted to check out. Took...

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Helpful?
1Thank Paul R
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear PERydell, Thank you so much for taking the time to write this review about L’Ermitage Beverly Hills. I am so pleased that you enjoyed your overall stay here at L’Ermitage Beverly Hills. My apologies with regards to the difficulty you experienced with our lighting system. I will be sure to pass this feedback on to our Executive Management team....

London, United Kingdom
Reviewed 7 April 2014

We stayed in Suite 705 at L'Ermitage from 27th December 2013 to 5th January 2014, and our children had the room next door. We had stayed for almost the same period two years previously. I have stayed in several hotels in LA but only this one in Beverly Hills. It is a truly beautiful hotel. Only a short walk from...

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Helpful?
1Thank SarahCahill
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear SarahCahill, Thank you for your commentary regarding your stay at L’Ermitage Beverly Hills. I am delighted that you were happy with many elements of your stay here at L'Ermitage Beverly Hills. Please rest assured that your comments regarding the physical aspects about our rooms and property, is something that we are addressing. I would be grateful if you could...

London, Ontario
Reviewed 5 April 2014

This is our second stay at L'Ermitage and won't be our last. I found the service to be fantastic, friendly and attentive. The accommodations were quiet, comfortable and luxurious but not over the top. Walking distance to Rodeo drive.

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Helpful?
Thank benwack
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear benwack, Thank you for taking the time to write a review of our hotel. Your feedback is greatly appreciated. We are delighted that you had a great experience and enjoy our hotel. Many thanks for the kind words regarding our staff. We pride ourselves on the service we provide and I will be sure to share your sentiments with...

Los Angeles, California
Reviewed 27 March 2014

We stayed at this hotel a few years ago for a friends birthday party. The rooms are amazing, very spacious, clean and ambient. Actually, the hotel itself is very ambient. If you are coming to LA for the first time and you want to experience the 'LA Lifestyle' I recommend staying here. It is a very exclusive hotel with limited...

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Helpful?
1Thank Julia K
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear Julia K , Thank you kindly for taking the time to write this great review of L’Ermitage Beverly Hills. I am so pleased that you decided to stay with us during your visit to Beverly Hills. Thank you for your complimentary words, with regards to our rooms and prime location. We look forward to welcoming you back to L’Ermitage...

New York City, New York
Reviewed 19 March 2014

I used to stay at the L'Ermitage shortly after it opened. The hotel is beautiful, and just outside Beverly Hills proper, around the corner from the Fourt Seasons. The hotel was well built originally, and has aged nicely, so it has not needed (or received) much updating. I made the reservation through Amex Fine Hotels, and got a fantastic upgrade...

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Helpful?
1Thank Jeffrey M
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear Jeffrey M, Thank you for taking the time to write a review. I am pleased that you were happy with many elements of your stay here at L'Ermitage Beverly Hills. Please rest assured that your comments regarding the physical aspects of our rooms and property, is something that we are addressing. I would be grateful if you could contact...

chicago
Reviewed 24 February 2014

Of all the top flight hotels in Beverly Hills, this is the least. Mind you, they are all top flight. It is just that the others- the Montage, the Beverly Hills, the Beverly Wilshire, even the Bel Air (not technically in Beverly Hills) outshine it. We were in a large suite. Size wise- very good. But, it was very spartan....

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Helpful?
2Thank cbreezedad
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear cbreezedad, Thank you for your detailed commentary regarding your recent stay at L’Ermitage Beverly Hills. While it is disappointing to learn that many aspects of your stay were unfavorable, I am appreciative to receive this information. Please accept my apologies for the events you experienced during your stay with us. The issues regarding the shower and lighting system not...

Los Angeles, California
Reviewed 19 February 2014

I find that it's only the great hotels that can seem to consistently refer to me by my name, throughout the entire property. From valet, to front desk, to the bar, to the pool the next day, I was referenced by name and served with great care. I had a fantastic experience, all around.

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Helpful?
Thank Will J
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear Will J, Thank you for sharing your experience at L'Ermitage Beverly Hills. I am delighted that you enjoyed your stay with us. We pride ourselves on the service we provide and I will be sure to share your glowing review with the whole team here at L'Ermitage Beverly Hills. We look forward to welcoming you back in the near...

Jakarta, Indonesia
Reviewed 15 February 2014

L'Ermitage is one of my top 3 favorite hotels i have ever experienced. The other 2 being Upper House HK and Capitol Tokyu Japan. Totally impressed with the service staffs at all levels, from the front desk, valet guys and to housekeeping. I simply couldn't expect more. Privacy is another big plus. Makes you feel like you are staying in...

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Helpful?
Thank OreoBoy
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear OreoBoy, Thank you for taking the time to write a review of L'Ermitage Beverly Hills. We are honored to be considered one of your favorite hotels in the world and so pleased that you enjoyed your stay with us. Many thanks for the kind words regarding our staff. I will be sure to share your review with the whole...

Memphis, Tennessee
Reviewed 5 February 2014

This hotel is phenomenal. I stayed there for six nights this past week, and it was a truly memorable experience. Our room was spacious, airy, clean, and had a great view of the Hollywood Hills. (We stayed on the fourth floor.) The rooms are also very modern, and the bathrooms are huge. The staff was superb. Everyone from the front...

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Helpful?
1Thank bak324
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear bak324, Thank you for taking the time to write a review of our hotel. Your feedback is greatly appreciated. We are delighted that you had a great experience and enjoy our hotel. Many thanks for the kind words regarding our staff. We pride ourselves on the service we provide and I will be sure to share your sentiments with...

Oakville, Canada
Reviewed 1 February 2014

We stayed at the L'Ermitage during the Grammy weekend. Loved the classy understated luxury. The rooms are spacious and grandiose. The staff very friendly and helpful. The location is perfect, out of the hustle and bustle but only a short walk away from Rodeo Drive and the rest of Beverly Hills !

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Helpful?
Thank Joe L
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear Joe L, Thank you so much for taking the time to write this review about L’Ermitage Beverly Hills. I am so pleased that you enjoyed your stay here with us. We look forward to welcoming you back again soon! Best regards, Nicole Lundin Guest Relations Manager L'Ermitage Beverly Hills

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Staying in Beverly Hills

Neighbourhood Profile
Beverly Hills
Beverly Hills began as a modest village years ago and today you can still feel its small town origins, even though it has become a major tourist attraction and business center for the entertainment industry. This town lives up to its reputation as an area full of designer retail stores and residential streets lined with mansions and palm trees. Inside the commercial center of Beverly Hills, along Rodeo Drive, droves of tourists peak into ultra-luxurious boutiques hoping to catch a glimpse of someone famous. Off of Rodeo Drive however is where some of the most affluent Angelenos occupying the streets of Beverly Hills come for leisurely meals, power lunches and beauty treatments.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
L Ermitage stands alone as the premier hotel in Beverly Hills where unquestioned privacy and legendary elegance draws discriminating clients from the world over. Located on a peaceful tree-lined residential avenue the hotel is within walking distance to the world-renown Rodeo Drive lined with designer boutiques and art galleries along with top restaurants and noted museums. The hotel has a premier location that affords guests access to major businesses such as Cedars Sinai Hospital; the Pacific Design Center and UCLA. Los Angeles International Airport ; Burbank; Century City and downtown are twenty minutes away while the beach locales of Malibu and Santa Monica are a short drive along scenic roads. Viceroy embodies the spirit and ambiance of a sophisticated private club and a gracious urban residence. We offer guests a truly personalized experience with superior amenities and services including a flexible arrival departure policy to accommodate all travel schedules as well as a magnificent rooftop pool; secluded cabanas and The Spa all reserved exclusively for hotel guests assuring a private serene retreat and spacious guest rooms with state-of the-art technology. ... more   less 

Additional Information about Viceroy L'Ermitage Beverly Hills

Address: 9291 Burton Way, Beverly Hills, CA 90210-3709
Region: United States > California > Beverly Hills > Beverly Hills
Price Range: $674 - $1,455 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Viceroy L'Ermitage Beverly Hills 5*
Number of rooms: 116
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Also Known As:
l`Ermitage Beverly Hills Hotel Beverly Hills
Raffles l Ermitage Beverly Hills
Hotel Style:
#3 Romantic Hotel in Beverly Hills
#4 Business Hotel in Beverly Hills
#4 Spa Hotel in Beverly Hills
#4 Luxury Hotel in Beverly Hills
#5 Family Hotel in Beverly Hills
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Questions & Answers

Here's what travellers have asked, with answers from Viceroy L'Ermitage Beverly Hills staff and other travellers.
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Questions? Get answers from Viceroy L'Ermitage Beverly Hills staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms off the street face the Hollywood Hills, should be quieter.”
 of 5 bubbles 4snickers, 6 Feb 2017 | Read review
“I'd go high on the floors... and I liked the view of Burton Way and downtown Los Angeles.”
 of 5 bubbles 280howardr, 29 Jan 2017 | Read review
“Best experienced if you've hired a car, and rooms on higher floors are quieter.”
 of 5 bubbles roksi_001, 3 Jan 2017 | Read review
“The Burton Studio Sweet was nice”
 of 5 bubbles JessicaLTL, 26 Dec 2016 | Read review
“Burton way or Hills view are great !”
 of 5 bubbles SUSAN3057, 3 Nov 2016 | Read review
5 of 5