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The Beverly Hills Hotel

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The Beverly Hills Hotel
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1,103 Reviews from our TripAdvisor Community

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Showing 1,003: English reviews
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Toronto, Canada
Reviewed 1 week ago NEWvia mobile

I stayed here with my wife for a few days. We were both extremely happy with our stay. The service is top notch at every level. I literally mean every level, every staff member we encountered was eager to help and took pride in their work. The hotel itself has a classic feel helped by its over 100 year history....

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Helpful?
Thank DKeezer
Edward M, General Manager at The Beverly Hills Hotel, responded to this review

Dear DKeezer, Thank you for reviewing your recent stay at The Beverly Hills Hotel. It's wonderful to know that you enjoyed every aspect of your visit with us ... from the hotel's legendary history and timeless appeal, to your dining experiences in the Fountain Coffee Room and Polo Lounge, to the service levels provided to you by our great team...

Seattle, Washington
Reviewed 1 week ago NEW

I must say, that we did not expect such a bad experience in such a hotel .. When we checked it, they man in the reception, was talking on the phone forever, simply letting us stand after a long flight. It was my cousin's big 0 Bday, and we wanted to refresh before the celebration. Our room was not ready,...

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4Thank Linda G
Edward M, General Manager at The Beverly Hills Hotel, responded to this review

Dear Linda G, Thank you for reviewing your recent stay at The Beverly Hills Hotel. As you can imagine, I am very concerned to know what transpired during your visit. But please know that I very much appreciate you sharing this candid feedback with me, as it is only in this way that we can improve upon our shortcomings. On...

Oakton, Virginia
Reviewed 1 week ago

First off, I'm a hotel snob. I've been traveling for business and pleasure for over 35 years. I've stayed is some great hotels and some great hotels that weren't so great. This hotel is everything that is advertised and then some. It sets the bar. Everything is perfect in this hotel. I know that seems to be a stretch but...

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Helpful?
Thank Jim I
Edward M, General Manager at The Beverly Hills Hotel, responded to this review

Dear Jim I, Thank you for reviewing your recent stay at The Beverly Hills Hotel. Your kind words mean the world to me, and it's wonderful to know that you enjoyed every aspect of your visit with us ... from your bungalow accommodations, to your dining experiences, to the hotel's complimentary house car service. A celebrity sighting or two is...

Montville, NJ
Reviewed 1 week ago via mobile

Amazing, historic hotel. We had such a great time and were treated like royalty, even though we are not rich or famous. Every staff member we had contact with at the Beverly Hills Hotel deserves a huge pat on the back. They were so helpful and friendly, couldn't do enough for us. They made our stay a memory we will...

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Helpful?
1Thank ellendott
Edward M, General Manager at The Beverly Hills Hotel, responded to this review

Dear ellendott, Thank you for reviewing your recent stay at The Beverly Hills Hotel. It sounds as if you enjoyed every aspect of your visit with us ... from the hotel's location, to your bungalow accommodations, to lounging poolside, to dining in the Polo Lounge. It's also great to know that you utilized the hotel's complimentary house car service, as...

Reviewed 1 week ago via mobile

It's the celebs that make this iconic hotel so unique, but it's both a blessing and a curse. Without the current celebs who frequent this hotel today, this would be a dated, throwback hotel haunted by celebs from a time gone by. But the current celebs make the atmosphere vibrant and energized. Those same celebs, and the people watchers, make...

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Helpful?
Thank William T
Edward M, General Manager at The Beverly Hills Hotel, responded to this review

Dear William T, Thank you for reviewing your recent stay at The Beverly Hills Hotel. I am happy to know that you enjoyed the property's vibrancy and energy, and the "welcoming and luxurious" guestroom appointments. It also sounds as if you enjoyed the service levels provided to you throughout your stay and I will share your kinds words with our...

Miami, Florida
Reviewed 1 week ago

It is sad to put "Poor" review on such an over expensive hotel. When you are being asked to fork top money, you expect, at least - being treated nicely. That did not happen. I took a business trip to Beverly hills. When I arrived, late afternoon, my room was not ready. I inquired with the front desk, what time...

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2Thank Joseph O
Edward M, General Manager at The Beverly Hills Hotel, responded to this review

Dear Joseph O, Thank you for reviewing your recent stay at The Beverly Hills Hotel. As you can well imagine, I am very disappointed to learn of the many service flaws that you encountered during your visit and I apologize on behalf of our entire team. This is unacceptable and certainly not reflective of the high standards we set for...

Dallas, Texas
Reviewed 1 week ago via mobile

The Beverly Hills Hotel is the place to stay if you're an old Hollywood fan. Oozing with glamour and history, the hotel takes every guest back into Hollywood's Heydays. The service is phenomenal, the rooms are spotless and the restaurants are truly a joy to dine at. The people who work at The Beverly Hills Hotel make you feel like...

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Helpful?
Thank JDPM1
Edward M, General Manager at The Beverly Hills Hotel, responded to this review

Dear JDPM1, Thank you for your reviewing your recent stay at The Beverly Hills Hotel. It's wonderful to know how much you appreciate the hotel's legendary history and timeless appeal - oh if the walls could talk! It sounds as if you enjoyed every aspect of your visit with us .... from your guestroom appointments, to your dining experiences, to...

Reviewed 1 week ago via mobile

My husband and I stayed here for 3 nights for a quick getaway. We absolutely loved everything about this hotel. The service is impeccable. The restaurants are amazing. The Polo Lounge speaks for itself. The rooms are beautifully decorated and are designed with great detail. Housekeeping also takes great pride in cleaning and organizing the room everyday. All of our...

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Helpful?
Thank ChiGalInTO
Edward M, General Manager at The Beverly Hills Hotel, responded to this review

Dear ChiGalInTO, Thank you for reviewing your recent stay at The Beverly Hills Hotels. It's wonderful to know that you and your husband enjoyed every aspect of your getaway with us ... from your dining experiences, to your guestroom appointments, to the housekeeping service. This is just how it should be! We hope to welcome you back again soon. Best...

Schuttrange, Luxembourg
Reviewed 2 weeks ago

We were overwhelmed about the extraordinary kind, professional and personal service of the Beverly Hills Hotel!We have stayed in many palaces over the world, and it was a pleasure being welcomed and served as they did.I have been a Marilyn Monroe fan when I was young, and asked at the reception if it would be possible to see the villa...

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Thank Nischicka
Athens
Reviewed 2 weeks ago via mobile

Hotels like the Beverly Hills, which price themselves at the very top tier, need to strive for excellence. Let's face it: when you pay upwards of $700 a night for a normal room (although I did get an upgrade, and appreciated it a lot, thank you), you will scrutinize things. So, here's what I found right and what I found...

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1Thank AlbertR
Edward M, General Manager at The Beverly Hills Hotel, responded to this review

Dear Albert R, Thank you for reviewing your recent stay at The Beverly Hills Hotel. I am so pleased to know that you enjoyed the hotel's location, your guestroom appointments, and the service levels provided to you. I am, however, disappointed to read your feedback regarding the hotel's bath amenities and wifi service, and know that I will share your...

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Staying in Beverly Hills

Neighbourhood Profile
Beverly Hills
Beverly Hills began as a modest village years ago and today you can still feel its small town origins, even though it has become a major tourist attraction and business center for the entertainment industry. This town lives up to its reputation as an area full of designer retail stores and residential streets lined with mansions and palm trees. Inside the commercial center of Beverly Hills, along Rodeo Drive, droves of tourists peak into ultra-luxurious boutiques hoping to catch a glimpse of someone famous. Off of Rodeo Drive however is where some of the most affluent Angelenos occupying the streets of Beverly Hills come for leisurely meals, power lunches and beauty treatments.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Cabana Cafe
Cabana Cafe
Cuisines: American, Cafe
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Beverly Hills Hotel is a luxury, five-star hotel, located on Sunset Boulevard in the center of Beverly Hills and surrounded by 12 acres of lush, tropical gardens, exotic flowers, and private walkways. Providing privacy and tranquility in a truly residential setting, The Beverly Hills Hotel is within easy access to the business and entertainment centers of Los Angeles, Century City, Rodeo Drive, and many of the Hollywood studios. The hotel is just a 35-minute drive from Los Angeles International Airport. Referred to locally as "The Pink Palace" The Beverly Hills Hotel is a place to see and be seen, to catch glimpses of famous faces, or to revel in splendid luxury. What makes The Beverly Hills Hotel stand out is its superlative combination of service, a location that offers guests privacy, yet in the heart of a city, and a refreshed facility that, while faithful to the hotel's architectural and interior design traditions, is more dramatically beautiful than ever. ... more   less 

Additional Information about The Beverly Hills Hotel

Address: 9641 Sunset Blvd, Beverly Hills, CA 90210-2938
Region: United States > California > Beverly Hills > Beverly Hills
Price Range: $970 - $2,438 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Beverly Hills Hotel 5*
Number of rooms: 208
Reservation Options:
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Also Known As:
The Hotel Beverly Hills
Beverly Hills Hotel
The Beverly Hills
Hotel Style:
#1 Family Hotel in Beverly Hills
#1 Luxury Hotel in Beverly Hills
#1 Romantic Hotel in Beverly Hills
#1 Spa Hotel in Beverly Hills
#2 Business Hotel in Beverly Hills
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Questions & Answers

Here's what travellers have asked, with answers from The Beverly Hills Hotel staff and other travellers.
18 questions
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Chiba, Japan

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Questions? Get answers from The Beverly Hills Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the bungalows are the best.”
 of 5 bubbles 455jimi, 20 Mar 2017 | Read review
“Mine was small, with very slow wi-fi”
 of 5 bubbles josepho722, 18 Mar 2017 | Read review
“Roomes are large and spacious”
 of 5 bubbles Nischicka, 12 Mar 2017 | Read review
“All rooms are lovely”
 of 5 bubbles steph1305, 15 Feb 2017 | Read review
“We stayed in 315 - really nice balcony with a lounger. Overlooking North Crescent Drive. Nice and quiet.”
 of 5 bubbles Mike594, 19 Jan 2017 | Read review
5 of 5