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27/08/2017 28/08/2017
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    Best Western Big Bear Chateau

    42200 Moonridge Road, CA 92315-1814
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    27/08/2017 28/08/2017
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    US$126
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    Traveller (125)
    Room & Suite (120)
    Dining (50)
    Best Western Plus Las Brisas Hotel
    1,654 reviews
    #12 of 73 hotels in Palm Springs
     
    The Lodge at Big Bear Lake, a Holiday Inn Resort
    546 reviews
    #3 of 7 hotels in Big Bear Lake
     
    Andreas Hotel & Spa
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    Hyatt Palm Springs
    1,764 reviews
    #36 of 73 hotels in Palm Springs
     
    Overview
    • Excellent47%
    • Very good27%
    • Average14%
    • Poor7%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Housekeeping
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Best Western Big Bear Chateau
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
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    Best Western Plus Las Brisas Hotel
    1,654 reviews
    #12 of 73 hotels in Palm Springs
     
    The Lodge at Big Bear Lake, a Holiday Inn Resort
    546 reviews
    #3 of 7 hotels in Big Bear Lake
     
    Andreas Hotel & Spa
    1,260 reviews
    #9 of 73 hotels in Palm Springs
     
    Hyatt Palm Springs
    1,764 reviews
    #36 of 73 hotels in Palm Springs
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (646)
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    1 - 5 of 623 reviews

    Reviewed 2 days ago

    We stay here annually when we pick up our son from easterseals Camp. It's conveniently located, not far from restaurants and Big bear village. It's a pet friendly hotel and for the past couple of years we've been bringing our dog, a 38 lb. puggle....More

    Review collected in partnership with Best Western
    Thank MsMgmt
    Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded yesterday

    We are happy to hear that you enjoyed your stay and thank you for writing a review for others to read about your experience. See you next year

    Hotel's Favourite
    Reviewed 14 July 2017

    About 200 yards off the main street and you'd think you were in a pine forest. I've stayed at many B.W places some some B.W +. This place should rank BW+. The grounds are opulent and the building has a French flair about it. The...More

    2  Thank T-Bone0030
    Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 5 weeks ago

    Thank you for your time to give us a review. We are glad that you enjoyed your stay with us and that you liked the hotel. We are very sorry about the road conditions, however, that is beyond our control. We do hope to see...More

    Reviewed 3 days ago

    Some say the chateau is a bit much for Big Bear Lake, but we think the European motif fits in perfectly with any ski resort. Starting with the basics, this hotel is clean and well run. The staff is friendly and helpful none better in...More

    Review collected in partnership with Best Western
    Thank two4theroad_7
    Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded yesterday

    Thank you for your review and rating. Have a great rest of the year.

    Reviewed 5 days ago

    I checked in on line the day before. When I arrived my room was not ready for two more hours. When I got into my room (stairs only) I returned back to the desk and requested a new room. I was very unhappy until Todd...More

    Review collected in partnership with Best Western
    Thank SCOTT M
    Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 4 days ago

    We are sorry that you were unhappy with your stay. We will try hard to fix the issues that you experienced. Thank you for letting us know. We do hope that you will give us another chance in the future.

    Reviewed 5 days ago

    We've stayed here 2x prior & we're very pleased every time. Hotel is maintained very well & rooms are very comfortable & cozy. Looking forward to going back again soon! Staff was friendly & very helpful.

    Review collected in partnership with Best Western
    Thank Jccrane
    Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 4 days ago

    Thank you for taking the time to give us a review. We are happy that you had a great experience. We do hope to see you again in the future.

    Best Western Plus Las Brisas Hotel
    1,654 reviews
    #12 of 73 hotels in Palm Springs
     
    The Lodge at Big Bear Lake, a Holiday Inn Resort
    546 reviews
    #3 of 7 hotels in Big Bear Lake
     
    Andreas Hotel & Spa
    1,260 reviews
    #9 of 73 hotels in Palm Springs
     
    Hyatt Palm Springs
    1,764 reviews
    #36 of 73 hotels in Palm Springs
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Banquet Room
    • Things to do
    • Pool
    • Restaurant
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$128 - US$321 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 80
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Orbitz, Booking.com, Best Western, Priceline, Hotwire, Agoda, getaroom.com and HotelQuickly so you can book your Best Western Big Bear Chateau reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Big Bear Region
    • Also Known As
    • Best Western Plus Big Bear Chateau Hotel Big Bear Lake ,
    • Best Western Big Bear Lake ,
    • Big Bear Lake Best Western
    Add Photo Photos
    Traveller (125)
    Room & Suite (120)
    Dining (50)
    Pool & Beach (17)
    Hotel & Grounds (146)
    Bathroom (5)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
    The Lodge at Big Bear Lake, a Holiday Inn Resort
    546 reviews
    3.13 km away
     
    Hyatt Palm Springs
    1,764 reviews
    55.77 km away
     
    Andreas Hotel & Spa
    1,260 reviews
    55.87 km away
     
    Best Western Plus Las Brisas Hotel
    1,654 reviews
    56.40 km away
     
    Nearby Restaurants
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    Hacienda Grill Mexican & Sports Bar
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    .87 km away
    Nearby Attractions
    Snow Summit
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    1.01 km away
    Stanfield Marsh Wildlife and Waterfowl Preserve
    13 reviews
    1.47 km away
    Swim Beach
    28 reviews
    1.41 km away
    Altitudes Massage
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    .05 km away
    Ask a question
    Questions & Answers
    avoma42
    17 April 2017|
    AnswerShow all 2 answers
    Response from David S | Reviewed this property |
    They did accept pets yes, not sure the charge, but no the rooms had no microwaves or fridges.
    0
    Votes
    Mary M
    13 August 2015|
    Answer
    Response from Frannie E | Property representative |
    Yes we do, but we only have 8 rooms on the property that are pet friendly. You need to call to make sure these rooms are available before you make a reservation. There is a $30 charge for the stay
    0
    Votes
    Room Tips
    "Upper floor would have no foot stomping noise on your ceiling."
    Read review
    "If you can't climb stairs or have a lot of heavy luggage, stay on first floor. No elevator."
    Read review
    "Balcony with view of the pool and trees, away from the wall of the building so you have sun in the morning."
    Read review
    "Try not to stay with pets here. You'll be banished to the "Dungeon" rooms on the lower level."
    Read review
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