We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
30/07/2017 31/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Best Western Big Bear Chateau

    42200 Moonridge Road, CA 92315-1814
    Hotel website
    Save
    Best prices for your stay
    30/07/2017 31/07/2017
    US$126
    US$126
    US$126
    Traveller (125)
    Room & Suite (120)
    Dining (50)
    Big Bear Frontier Cabins
    415 reviews
    #2 of 7 hotels in Big Bear Lake
     
    The Lodge at Big Bear Lake, a Holiday Inn Resort
    539 reviews
    #3 of 7 hotels in Big Bear Lake
     
    Pine Knot Guest Ranch
    219 reviews
    #1 of 7 hotels in Big Bear Lake
     
    Cozy Hollow Lodge
    133 reviews
    #3 of 19 hotels in Big Bear Region
     
    Overview
    • Excellent47%
    • Very good27%
    • Average14%
    • Poor7%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Best Western Big Bear Chateau
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
    {"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
    Big Bear Frontier Cabins
    415 reviews
    #2 of 7 hotels in Big Bear Lake
     
    The Lodge at Big Bear Lake, a Holiday Inn Resort
    539 reviews
    #3 of 7 hotels in Big Bear Lake
     
    Pine Knot Guest Ranch
    219 reviews
    #1 of 7 hotels in Big Bear Lake
     
    Cozy Hollow Lodge
    133 reviews
    #3 of 19 hotels in Big Bear Region
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$126.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Big Bear Region hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "adb1cd48dbbb413ab6929bd59babb7ad", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":285306,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[39652599],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":7,"year":2017},"checkout":{"day":31,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":126,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"adb1cd48dbbb413ab6929bd59babb7ad","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":127,"lowestMetaPrice":126,"additionalPartner":false,"highestMetaPriceDisplay":127,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":127,"lowestMetaPrice":126,"highestMetaPriceDisplay":127,"hotelName":"Best Western Big Bear Chateau","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImFkYjFjZDQ4ZGJiYjQxM2FiNjkyOWJkNTliYWJiN2FkIiwiQUlLIjoiZjAyZjFlODc5MGNmNDZmMmJhNTM4ZjkzNTViOTAyMTYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "30/07/2017", "checkOut": "31/07/2017", "lowestPrice": "US$126", "hasDates": true, "hacComplete": true, "contentIdMappings": {"53929110":"TravelocityEWS","47549575":"BestWestern","109368566":"HotelsCom2IB","65678542":"Hotwire","79879573":"AgodaIB","78331154":"PricelineIB","39652599":"BookingCom","78863865":"OrbitzEWS","32611916":"Expedia","79416293":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (633)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for Best Western Big Bear Chateau
    See the most recent reviews

    11 - 15 of 610 reviews

    Reviewed 2 weeks ago

    We would highly recommend this hotel. Staff were great and the breakfast was very good. The bed was excellent! The only drawback is that you cannot see the hotel signage from the road so you really have to look for the address. We drove by...More

    Review collected in partnership with Best Western
    Thank LorrieLarryM
    Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 1 week ago

    Thank you for taking the time to share your experience with the public. We appreciate your time and rating.

    Reviewed 2 weeks ago

    This was really a nice supervise. I do not remember ever staying at a Best Western but probably will again after our experience in Big Bear. My wife, 3 year old daughter and I only stayed for one night but it was a good night....More

    Thank Ed979
    Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 2 weeks ago

    Thank you for taking the time to give us a review. We are happy you enjoyed your stay with us. We do hope to see you again in the near future.

    Reviewed 2 weeks ago

    Comfortable rooms Good made to order breakfast Nice location Welcoming staff Good service Pool and Jacuzzi Fitness center Game room Fireplace in room Pet friendly Ample parking Air conditioning Good service

    Review collected in partnership with Best Western
    Thank Amrita A
    Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 2 weeks ago

    Thank you for taking the time to give us a review. We are glad you enjoyed your stay with us. We hope to see you again in the near future.

    Reviewed 2 weeks ago

    From the location (off the main strip) to the beautiful lobby, the tall pine tree parking, the art work, the spectacular pool area and the overall coziness, this was a great stay! We will definitely be returning.

    Review collected in partnership with Best Western
    Thank Bruce K
    Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 1 week ago

    Thank you for writing a review

    Reviewed 2 weeks ago

    The exterior and interior were well kept. The staff were very polite and helpful. The only concern, a minor one, is that there was no refrigerator in the room. The room at BW executive inn which we stayed in at Richmond VA was less expensive...More

    Review collected in partnership with Best Western
    Thank W6847NAfelipec
    Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 1 week ago

    Thank you for letting us know your concerns. We will let upper management know.

    Big Bear Frontier Cabins
    415 reviews
    #2 of 7 hotels in Big Bear Lake
     
    The Lodge at Big Bear Lake, a Holiday Inn Resort
    539 reviews
    #3 of 7 hotels in Big Bear Lake
     
    Pine Knot Guest Ranch
    219 reviews
    #1 of 7 hotels in Big Bear Lake
     
    Cozy Hollow Lodge
    133 reviews
    #3 of 19 hotels in Big Bear Region
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Laundry Service
    • Banquet Room
    • Things to do
    • Restaurant
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    Details
    • Price range
    • US$135 - US$257 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 80
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Best Western, Hotels.com, Travelocity, TripOnline SA, Priceline, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Best Western Big Bear Chateau reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Big Bear Region
    • Also Known As
    • Best Western Plus Big Bear Chateau Hotel Big Bear Lake ,
    • Best Western Big Bear Lake ,
    • Big Bear Lake Best Western
    Add Photo Photos
    Traveller (125)
    Room & Suite (120)
    Dining (50)
    Pool & Beach (17)
    Hotel & Grounds (146)
    Bathroom (5)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
    Robinhood Resort
    189 reviews
    2.82 km away
     
    Snow Lake Lodge
    85 reviews
    1.28 km away
     
    Worldmark at Big Bear
    83 reviews
    .95 km away
     
    Motel 6 Big Bear
    94 reviews
    2.24 km away
     
    Nearby Restaurants
    Vons
    58 reviews
    1.00 km away
    Get The Burger
    137 reviews
    .63 km away
    Black Diamond Tavern
    113 reviews
    .12 km away
    Hacienda Grill Mexican & Sports Bar
    159 reviews
    .87 km away
    Nearby Attractions
    Snow Summit
    356 reviews
    1.01 km away
    Stanfield Marsh Wildlife and Waterfowl Preserve
    13 reviews
    1.47 km away
    Swim Beach
    28 reviews
    1.41 km away
    Altitudes Massage
    19 reviews
    .05 km away
    Ask a question
    Questions & Answers
    avoma42
    17 April 2017|
    Answer Show all 2 answers
    Response from David S | Reviewed this property |
    They did accept pets yes, not sure the charge, but no the rooms had no microwaves or fridges.
    0
    Votes
    Mary M
    13 August 2015|
    Answer
    Response from Frannie E | Property representative |
    Yes we do, but we only have 8 rooms on the property that are pet friendly. You need to call to make sure these rooms are available before you make a reservation. There is a $30 charge for the stay
    0
    Votes
    Room Tips
    "Upper floor would have no foot stomping noise on your ceiling."
    Read review
    "If you can't climb stairs or have a lot of heavy luggage, stay on first floor. No elevator."
    Read review
    "Balcony with view of the pool and trees, away from the wall of the building so you have sun in the morning."
    Read review
    "Try not to stay with pets here. You'll be banished to the "Dungeon" rooms on the lower level."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing