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We are Worldmark owners and have been here 8 times. This year in March and May 2016. The last time we arrived several hours after check -in because every time we have been there we have had to wait at least two hours AFTER check-in...More
Thank Kirk-Janise D
Our apologies that your room is not ready on time. We definately appreciate the feedback as something we can look at to enhance the experience of our guests. We are glad that you do enjoy your time with us.
I'm very familiar with Wyndham Ownership properties and this was gladly as expected. What's to say, the grounds were fitting, the balcony was spacious, and our two br condo was recently updated and very comfortable. We will be back soon!
Thank Mike M
Response from Elisabeth_EAE, Owner Care at Worldmark at Big Bear
I am glad you enjoyed the area and the comforts of your unit. We look forward to your next visit! Thank you for choosing Wyndham.
It's nice to be able to feel at home and not be in a hotel. It is nice to have a kitchen and other amenities. The hot tub is nice on the cold days. The location is close to major attractions but far enough that...More
Response from Sarah S, Case Specialist, Owner Care at Worldmark at Big Bear
Thank you for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay. We are so glad that you enjoyed our amenities. We look forward to your next visit!
Always exceptionally clean - but I'm tired of being dragged to "owner education meetings" that are moderately high pressure sales pitches. I'm a Realtor myself so I know the value of a hot lead - but having invested some significant dollars already I'm not too...More
2 Thank Howard M
Response from Sara C, Owner Care at Worldmark at Big Bear
Thank you for your review! We apologize that your experience with our resort staff did not meet your expectations. We would welcome the opportunity during your next visit in making it more enjoyable.