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    Extended Stay America - Orange County - Brea

    3050 E Imperial Hwy, Brea, CA 92821-6717
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    08/10/2017 09/10/2017
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    US$90
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    Traveller (44)
    Room & Suite (19)
    Dining (2)
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    Overview
    • Excellent28%
    • Very good8%
    • Average12%
    • Poor14%
    • Terrible38%
    25 Jul 2017
    “Tv volume set too low”
    27 Oct 2016
    “Good for the price”
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Orange County - Brea
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    Rooms
    8 Oct9 Oct
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (141)
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    1 - 5 of 141 reviews

    Reviewed 2 weeks ago

    The outside of the hotel is dirty. Cigarette butts are scattered throughout the grounds. The bathtub had mold and rust stains. There was a glob of dried hair on the tub wall from previous guest. The carpet had large black stains. This hotel was listed...More

    Thank Linda C
    Response from 00esa, General Manager at Extended Stay America - Orange County - BreaResponded 2 weeks ago

    Linda, you are absolutely correct to expect a clean, well-maintained property as your home away from home, and we sincerely apologize for failing to provide that for you. We are taking steps to ensure every detail from the first impression at check-in to final check-out...More

    Reviewed 8 August 2017

    Not clean, they wouldn't clean, rude employees (not all, but some) you have to bring your dirty towels and sheets to office to exchange for clean ones and make your own bed. Hotel is in bad shape with stained carpets and pealing paint. Could not...More

    Review collected in partnership with Extended Stay
    Thank Patty D
    Response from 00esa, General Manager at Extended Stay America - Orange County - BreaResponded 10 August 2017

    Patty, our goal is to provide every guest an exceptional stay, and we are sorry this was not your experience. We sincerely apologize that your room was not serviced and cleaned to the level it should have been, and for the inconvenience caused. Please be...More

    Reviewed 5 August 2017 via mobile

    Check in was uneventful, front desk agent was neither friendly nor rude, just doing her job. We got 2 rooms and the room that we had have kitchenette with refrigerator, microwave and stovetop. There was a hotel laundry room and a sign there stated that...More

    Thank Angelo T
    Response from 00esa, General Manager at Extended Stay America - Orange County - BreaResponded 6 August 2017

    Angelo, we cannot apologize enough for the poor service you received during your stay. Your comments have prompted our management team to redouble training efforts, so we can be sure to meet the high standards you should always expect from us every single stay. We...More

    Reviewed 5 August 2017

    Stayed there for 2 weeks. Only one time housekeeping. Poor breakfast. Good location and friendly staff. Low quality of rooms. Fast check-in and check-out process and easy parking. Most of the times receptionists not in place and guests had to wait. Not recommended for more...More

    Review collected in partnership with Extended Stay
    Thank 432dimitriosk
    Response from 00esa, General Manager at Extended Stay America - Orange County - BreaResponded 6 August 2017

    Thank you for being our guest. Although you liked our associates, we are sorry for not meeting all of your expectations. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. We regret the...More

    Reviewed 31 July 2017

    The overall condition of the room was on UNACCEPTABLE . For example the room had a major pet odor with feline hair throughout the room floor trash swept in a corner bathroom counter and tubs not clean bed Linings with visible human and feline hair...More

    Review collected in partnership with Extended Stay
    Thank David T
    Response from 00esa, General Manager at Extended Stay America - Orange County - BreaResponded 1 August 2017

    David, thank you for sharing your experience with us. We definitely take these comments with regard to cleanliness seriously and are working very hard with our housekeeping team to identify opportunity areas to better deliver all of our guests' needs. We regret the inconvenience this...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$88 - US$117 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 132
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Booking.com, Expedia, Hotels.com, Travelocity, Priceline, TripOnline SA, Hotwire and Cancelon so you can book your Extended Stay America - Orange County - Brea reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Orange County >
    • Brea
    • Also Known As
    • Homestead Brea Hotel Brea ,
    • Extended Stay America Brea ,
    • Homestead Hotel Brea
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    Traveller (44)
    Room & Suite (19)
    Dining (2)
    Hotel & Grounds (23)
    Bathroom (14)
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    Ask a question
    Questions & Answers
    Kent F
    20 October 2015|
    Answer
    Response from Jordan C |
    No, but there is free WiFi available to all guests.
    0
    Votes
    Room Tips
    "tip on choosing a good room: one at a different hotel"
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    "Don't stay there!"
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    "Don't stay at this place."
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    "Request it be cleaned before arrival"
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