We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Portola Inn and Suites

PricelineUS$60*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Portola Inn and Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

265 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Portola Inn and Suites
See the most recent reviews
Showing 238: English reviews
Avondale, Arizona
Reviewed 30 October 2015

I would not stay here again very poor customer service manager Kash was not professional at all, We stayed in room 104 and it had bed bugs. Horrible hotel has not refunded our money as of today would never stay here again,

 Report
Helpful?
4Thank Karla N
Reviewed 14 September 2015

This is not a "HOTEL" its more of a "Motel". Room was dingy and carpet was filthy. Was charged an extra 2.95 for some weird service fee I have never heard of. I book through Hotels.com and I can usually get a good rate for a good hotel but this was not one of those times. Sheets were itchy and...

 Report
Helpful?
3Thank JOHN C
Ramona, California
Reviewed 31 August 2015

The room was nice and clean we loved the swimming pool it was small but nice my husband called the front desk too ask for clean towels and to empty are trash can they sent somebody up really quickly we left and are room was nice and clean we stay here two nites we will come and stay here again...

 Report
Helpful?
Thank Sara T
Des Moines, Iowa
Reviewed 17 June 2015

We stayed due to the rate and the advertised free breakfast. The rooms were ok, yet maid service was minimal and not completed until 6pm even with a maid service sign on the door. The breakfast was apples, oranges and prepackaged muffins and didn't start until 7am. Some mornings there was apple and orange juice. It worked for what we...

 Report
Helpful?
2Thank Heather B
Reviewed 10 June 2015 via mobile

dirty sheets with white stains (I don't want to know), shower drain doesn't drain, dark lighting, minimal electrical outlets, has a really funky smell that doesn't air out, and an almost depleted toilet paper roll. the stay is just very very unpleasant in general

 Report
Helpful?
2Thank blueboxz
quality6347, General Manager at Portola Inn and Suites, responded to this review

First I would like to apologize for the condition of the property. The PORTOLA INN & SUITES is now UNDER NEW MANAGEMENT!!!. I would like to be given the chance to make your stay a more pleasant one. Please contact me directly at the hotel or email me at portolainngm@gmail.com . Thank you, Kash

Reviewed 28 May 2015 via mobile

Our family stays here often. We last visited inn April 2015, i just booked our next stay for late June. Daisy the manager is great her staff is helpful and welcoming. The location is perfect. It is not even more than 2 miles from knotts berry farm , medieval times, and no more than a 20 min drive from the...

 Report
Helpful?
Thank MarkandAnnaLV
Reviewed 11 April 2015 via mobile

This place was super dirty. Dust on the lamps, bathroom drain doesn't work, white stains on the bed. No outlets near the bed. Really dark lighting. Overall this place is pretty terrible, but definitely cheap

 Report
Helpful?
1Thank blueboxz
Reviewed 8 April 2015 via mobile

This hotel is gross and not worth your $$! Toast & cereal for complimentary breakfast maybee for my three year old. I can't log on to their "free WiFi." There is used toilet paper on our bathroom floor and mold on the bathroom ceiling. Would not stay here again.

 Report
Helpful?
Thank Amber P
Reviewed 31 March 2015

Stayed at this hotel from 20 March till 30th worst motel you can ever stay at! They charged my credit card three times more and when I got there to check in there was no room for us available. Towels u will not get unless you take ur dirty towels down to front desk! Ridiculously gross place. Never ever staying...

 Report
Helpful?
1Thank Johonman
Calgary, Canada
Reviewed 31 March 2015

We stayed 3 nights at Portola Inn and appreciated that the hotel was away from the Interstate far enough to be quiet. The bed was comfortable and clean, and other than a noisy family in the room above, our stay was okay. The first night was quiet, and we had a good sleep, but the 2nd and 3rd night was...

 Report
Helpful?
4Thank HarveyMarshall

55 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (45)
Viewed
Hotel & Grounds (4)
Viewed
Bathroom (6)
Viewed
Room/Suite (3)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (1)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Hotel & Grounds (1)
Viewed
Room/Suite (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (6)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Buena Park hotels
2.2 km away
Knott's Berry Farm Hotel
Knott's Berry Farm Hotel
#2 of 18 in Buena Park
1,512 reviews
1.4 km away
Good Nite Inn Buena Park
Good Nite Inn Buena Park
#3 of 18 in Buena Park
679 reviews
2.3 km away
Best Host Inn
Best Host Inn
#1 of 18 in Buena Park
749 reviews
Show Prices
Show Prices
Show Prices
1.1 km away
Radisson Suites Hotel Anaheim - Buena Park
0.3 km away
Holiday Inn Buena Park Hotel & Conference  Center
2.4 km away
Knights Inn Buena Park/Anaheim
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
Located next to Buena Park’s exciting attractions, the Portola Inn & Suites is perfect for family fun. Our Buena Park hotel’s 50 modern guestrooms feature comfortable accommodations. A variety of room types are available including smoking and non-smoking King rooms, smoking and non-smoking Double Bed Queen rooms, and Family Suites that feature two adjoining rooms with two separate bathrooms. Each room features a micro-fridge, hairdryer, iron, cable TV, and high-speed Internet. Each morning, enjoy our complimentary Portola Inn breakfast where you can indulge in fresh fruit, pastries, coffee and more. ... more   less 

Additional Information about Portola Inn and Suites

Address: 7921 Orangethorpe Ave, Buena Park, CA 90621-3436
Region: United States > California > Orange County > Buena Park
Price Range: $92 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Portola Inn and Suites 2*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Hotwire, Cancelon, Cheap Tickets, TripOnline SA and getaroom.com so you can book your Portola Inn and Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Portola Hotel Buena Park
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Portola Inn and Suites staff and other travellers.
1 question
Ask a question
Questions? Get answers from Portola Inn and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go here.”
juliehoogeveen, 23 May 2017 | Read review
“Keep driving by do not stop”
istanbulrocks, 3 May 2017 | Read review
“don't stay here.”
kevinlN7675RJ, 10 Mar 2017 | Read review
“Look for another hotel...”
juanfeliciap, 11 Jan 2017 | Read review
“Pick a room at a separate hotel altogether.”
, 6 Jan 2017 | Read review
5 of 5
Priceline
US$60* /night
View Deal
getaroom.comUS$75
Hotwire.comUS$73
CheapTicketsUS$73
View all 6 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates