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Hotel Amarano Burbank

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Hotel Amarano Burbank
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832 Reviews from our TripAdvisor Community

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Showing 817: English reviews
Reviewed 18 March 2015

I will definitely go back here and tell my friends our great experience at the hotel. We had a blast! This was our fifth stay and the quality of the service and place is great! Staff is always responsive, friendly and efficient.

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Helpful?
Thank Jeffrey D
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

So glad to hear you had such a great stay and happy to hear you will be back on your next visit to the LA area. The Hotel Amarano Team really appreciates your comments and that we were able to live up to our reputation of superior service and guest satisfaction. Looking forward to seeing you on your next stay....

New York City, New York
Reviewed 16 March 2015 via mobile

Very disappointing experience. Needs a major renovation. Not clean. Dingy bathrooms. Tried 3 rooms and gave up. You get nickel and dimed with different rates for each day and extras for included breakfast. It a low grade motel at a four star price. Not coming back, ever.

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Helpful?
Thank HMDZK
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

Thank you for your review and we are also disappointed that we did not live up to your expectations. The Hotel Amarano has always been where style and grace meets superior service and we are sincerely sorry that this was not the case with your experience. Although we get great compliments on our rooms, we are looking forward to our...

Reviewed 15 March 2015 via mobile

Used to be such a great gem for doing business in and around the area. Been staying at least once a year since The Graciela... This trip it has started to slip. Front desk not as gracious, bar not as polished, Wi-Fi connection is terrible (and they don't seem to care - don't even have a better one you can...

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Helpful?
Thank Worktravelworker
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

Our sincere apologies for not meeting your expectations. We pride ourselves on superior service and guest satisfaction and it is very disappointing when one of our guests feel we did not deliver. We always get great compliments with regards to our Bar and Front Desk service so I'm not sure why you did not feel our service was up to...

Cathedral City, California
Reviewed 26 February 2015

This is my "go-to" spot when in the area. Staff is always responsive, friendly and efficient. Had an issue with the tv in my room and a tech was up in under 5 minutes to fix it. Ordered room service and it arrived faster than expected. Went to the bar for drinks with a friend and Norm was great! Mixed...

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Helpful?
2Thank Susie M
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

Thank you for your review and hopefully, you will have an opportunity to spend one more night on your next visit. I have passed your comments on to our Team and I am sure that Norm and the rest of the staff will be happy to hear how much you enjoyed your stay. Look forward to seeing you on your...

Reviewed 25 February 2015 via mobile

I travel to the LA area frequently and this is my new favorite place. Small boutique hotel with a great happy hour menu, ribs!, and drink specials. My room had a balcony overlooking the quaint pool area. Easy in and out via valet. I will definitely stay here again. However, if you are looking for a spot in the middle...

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Helpful?
Thank Kim S
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

So nice to hear how much you enjoyed your stay here at Hotel Amarano. I want to thank you for taking time out to post a review. We pride ourselves on superior service and guest satisfaction and our Team is always happy to hear when they have delivered. Look forward to seeing you on your next visit. Sincerely, Tom Whelan...

Santa Barbara, California
Reviewed 24 February 2015

Great place! Great location! Lovely rooms! Extremely friendly staff, easy option for self parking if you prefer... neighborhood felt very safe. I really love a hotel room where I can open a window and get some fresh air! They also have a wonderful and welcoming lounge area with tables, couches and a fire place... it's a great alternative for relaxing...

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Helpful?
Thank GetUpNGoGirl
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

Thank you so much for your review and for letting us and everyone know how much you enjoyed your stay and that you would recommend Hotel Amarano to your friends and family. Thank you again! Sincerely, Tom Whelan General Manager

Reviewed 23 February 2015

Easy valet, friendly staff, and very clean and modern rooms. Fast and free wifi. Located not far from the major studios. Will definitely return again next time in Burbank. Room service and onsite F&B.

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Helpful?
Thank Wickniley
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

It is nice to hear how much you enjoyed your stay and took time out to post a review. We are glad that you will be returning sometime in the near future. Look forward to seeing you! Sincerely, Tom Whelan General Manager

New York City, New York
Reviewed 22 February 2015

I was in town on business. It's a nice, quiet, accesible area of Burbank. The staff was nice, though could be a tad bit slow in response, but they were responsive. Room is a normal hotel room. A plus for 24/7 room service -- esp. nice when you get in at 3 a.m. Can't remember his name, but the bartender...

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Helpful?
Thank MGrimes
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

You are correct. The Hotel Amarano is a great location for the business traveler coming to LA. We are in proximity and easy access to all that LA has to offer. We are also a great hotel for family and friends traveling for pleasure. Look forward to seeing you on your next visit and thank you again for your review....

Lyngby, Denmark
Reviewed 21 February 2015

Nice smaller hotel. Nice pool area which we enjoyed. This hotel is really worth the four stars/diamonds. Very clean and nice rooms. I would repeat some of the recommendations given by other travellers: i) Bea Bea on the other side of the street serves very nice American Breakfast; ii) the supermarket (Vons) across the street is very well assorted and...

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Helpful?
1Thank Christensen25
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

Thank you for taking time out to post a review and we are delighted to hear how much you enjoyed your stay. It is always nice when someone takes time out to let us and everyone else know what a great hotel Hotel Amarano is and that we truly go out of our way to deliver superior service and guest...

Boston, Massachusetts
Reviewed 18 February 2015

I have stayed at the Hotel Amarano 3 times over the past 18 months coming from Boston. It is a very nice little hotel staffed by lovely people who go out of their way to help you. The rooms are nice and the hotel is generally very quiet. This time it was the beginning of school vacation week and that...

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Helpful?
Thank LennyR47
twhelan, General Manager at Hotel Amarano Burbank, responded to this review

Thank you for taking time out of your busy schedule to post a review and letting everyone else know how much you enjoyed your stay and that we are a hotel you would definitely go back to. Look forward to seeing you on your next stay. Sincerely, Tom Whelan General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Amarano Burbank is the only luxury boutique hotel in Burbank, California. We welcome our guests with personalized service, elegant room and suite accommodations, and an intimate atmosphere.With only 132 rooms and suites at our boutique Burbank hotel, we provide individualized attention to our guests and their unique needs. Because we are a "home away from home" for so many of our guests, many of our accommodations have full kitchenettes and walk in closets. Spacious and stylishly designed, our uniquely crafted Burbank hideaway seamlessly blends upscale tranquility with affordable luxury. Our accommodations in Burbank are perfect for business, leisure or long term stays in Los Angeles, Hollywood and the Media District.Our luxury Burbank hotel is located in the heart of the entertainment capital of the world, around the corner from Warner Bros. Studios, one mile from Universal Studios, and only minutes away from NBC Studios and The Tonight Show with Jay Leno. Hotel Amarano is also convenient to all other media centers and studios including Paramount Pictures, ABC Studios, DreamWorks Animation Studios, Capitol Records and Turner Broadcasting along with Hollywood Bowl, Pantages Theater and Hollywood Blvd. ... more   less 

Additional Information about Hotel Amarano Burbank

Address: 322 N Pass Ave, Burbank, CA 91505-3882 (Formerly The Graciela Burbank)
Region: United States > California > Burbank
Price Range: $279 - $524 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Amarano Burbank 4*
Number of rooms: 132
Reservation Options:
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Hotel Style:
#2 Business Hotel in Burbank
#3 Romantic Hotel in Burbank
#6 Family Hotel in Burbank
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Amarano Burbank staff and other travellers.
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Questions? Get answers from Hotel Amarano Burbank staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Contact the hotel directly.”
 of 5 bubbles 38helenf, 10 Jan 2017 | Read review
“We had a junior suite with a kitchenette”
 of 5 bubbles jenniferrN452WS, 3 Jan 2017 | Read review
“Ask for a room that is not connecting if you don't need the connection. There is not good sound proofing in the connections doors.”
 of 5 bubbles 494SaraS, 3 Jan 2017 | Read review
“There is no vending or ice machine on the 2nd floor.”
 of 5 bubbles Krebsbach, 30 Dec 2016 | Read review
“Fun to have a room on ground floor for many reasons.”
 of 5 bubbles expectquality1942, 6 Dec 2016 | Read review
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