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Extended Stay America - Los Angeles - Burbank Airport

Traveller (32)
Room & Suite (19)
Dining (2)
  • Excellent19%
  • Very good26%
  • Average17%
  • Poor15%
  • Terrible23%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
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Offers from Extended Stay America - Los Angeles - Burbank Airport
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1 room, 2 adults, 0 children
Standard Room
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Reviews (229)
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21 - 25 of 224 reviews
Reviewed 11 October 2017

I have never felt the need to give a bad review, so this is a first. I rented three rooms for a short vacation with my grandkids and unfortunately we found them dirty and in need of renovation. The trash can had stuff in it...More

Thank jcasas46
Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 12 October 2017

I apologize for the disappointing stay you had with us. We're sorry we let you down with regard to the cleanliness of your room. We have procedures in place to inspect every room after it has been serviced. Unfortunately, we missed something during this process,...More

Reviewed 10 October 2017

This was a really good find for my last work trip. The breakfast isn't much to write home about and the internet was pretty slow unless you paid for the high speed, but other than that it had everything I needed.More

Review collected in partnership with Extended Stay
Thank brz4mus1c
Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 10 October 2017

Thank you for including Extended Stay America in your travel plans. It’s nice to know you were overall pleased with your stay, but we are sorry we missed meeting some of your expectations. We appreciate your feedback and hope the positive aspects of your visit...More

Reviewed 16 August 2017 via mobile

I had a last minute trip planned to Universal Studios Hollywood. My boyfriend and I booked for a 1 night stay. We drove really early in the morning from the valley about a 5-6 hour drive and asked if we can check in early around...More

Thank sarah5109
Response from 00esa, General Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 17 August 2017

Thank you for being our guest. It’s nice to know our location was convenient for your needs and that you were overall satisfied with your stay. However, we sincerely apologize for the behavior of our front desk associate and for the issues you encountered in...More

Reviewed 10 August 2017 via mobile

Don't be fooled by the name, they don't have utensils or pots and pans to make it, the kitchen is there, but that's it! It is for showing only. When asked the staff about it, they told us to go to target! Well, I should...More

Thank Sveta S
Response from 00esa, General Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 11 August 2017

Sveta, we apologize for not meeting your expectations and regret the inconvenience caused. We are sorry to read that you were disappointed with the lack of in room amenities. We have shared your concerns with our management team to improve our future guest's experience. We...More

Reviewed 3 August 2017

The condition of the room was terrible. It smelled like smoke. After sitting on bed I was itching uncomfortably. Even after cleaning room with bleach I still felt it was dirty. I gathered my things and checked outMore

Review collected in partnership with Extended Stay
Thank techeaa
Response from 00esa, General Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 4 August 2017

Thank you for your candid feedback. On behalf of the entire housekeeping team, please accept our sincere apologies for the cleanliness issues your experience here. Our housekeeping staff takes pride in what they do daily and we also have processes in place to double check...More

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Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Price range
US$135 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Price range
US$135 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (32)
Room & Suite (19)
Dining (2)
Questions & Answers
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Arne P
8 June 2016|
AnswerShow all 2 answers
Response from Leif D | Reviewed this property |
I would try to not go to this hotel anytime. It is a steaming dump.
3 May 2016|
AnswerShow all 4 answers
Response from Paymon B | Reviewed this property |
No they do not
23 October 2015|
Response from Anthony W | Reviewed this property |
Yes they do
Room Tips
"full kitchen"
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"240 (2nd floor near stairs) was perfect for dogs"
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"Stay someplace else, or if here, away from train tracks."
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"Book a second hotel in case they don't have a room."
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