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Residence Inn Los Angeles Burbank/Downtown

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#11 of 20 Hotels in Burbank
Certificate of Excellence
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Residence Inn Los Angeles Burbank\/Downtown
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283 Reviews from our TripAdvisor Community

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Showing 274: English reviews
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Reviewed 3 days ago NEW

This hotel offered a very helpful staff great covered parking (although paid) and unloading area and standard residence inn rooms, but it is only in okay to pretty good condition and is very close to a freeway which you can hear all night. I would recommend it only if you needed to be in Burbank specifically, if just the general...

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Helpful?
Thank Campbell c
Spotsylvania, Virginia
Reviewed 2 weeks ago via mobile

We didn't reserve a hotel before arriving to LAX so after trying to book at other hotels and having no luck as they were all sold out, we found Residence Inn. From the beginning the staff were very personable and accommodating. They gave us a discounted rate as my husband is on active duty. We asked for a crib for...

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Helpful?
Thank jvannatter
Los Angeles, California
Reviewed 3 weeks ago via mobile

Our stay here was out of necessity. We had to vacate our home for a while so it was upsetting to the entire family, including the dogs. I must stay in hotels solo for over 200 nights a year but usually not hotels at this level. We were all out of sorts and the bright light through all of this...

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Helpful?
Thank RKing442
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear RKing442, I wanted to take this opportunity to say thank you for the nice comments you made about your recent stay with us. Having to vacate your home and stay in a hotel can be upsetting. I am glad that my staff was able to make your stay a great experience. I will share your comments with my staff...

Simi Valley, California
Reviewed 3 weeks ago via mobile

The staff here are not very accommodating and act more like the are adhering to a corporatr rule book rather than providing hospitality to their guests.+ a key card being deactivated 5 times with two kids and a dog is unacceptable. Key card was placed away from phone and credit cards... staff needs to learn empathy

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Helpful?
Thank Nikki S
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Nikki S. I wanted to take this opportunity to thank you for the comment you made about your recent stay with us. I apologize for the inconvenience that was cause with your key card being deactivated several times. I will follow up with my Front Desk team on the importance of showing empathy when these situations present themselves. We...

Los Angeles, California
Reviewed 3 weeks ago

Excellent stay, hats off to Christian and the team at the FO, they are superb. They don't have a no to an answer, everything is possible, we have stayed in this property for over a month and all was perfect, few glitches can happen but nothing to effect the overall experience, highly recommended. The engineering are super fast, few minutes...

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Helpful?
Thank SeeMe2017
michigan111, Guest Relations Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear SeeMe2017, Thank you for the comments you posted about your recent stay at our hotel. I am very please that you felt all my associates were attentive to your needs. I am also glad you enjoyed our free breakfast. We are located in the heart of downtown Burbank within walking distance to many local restaurants and attractions. I will...

Saint Louis, Missouri
Reviewed 4 weeks ago

The Residence Inn Downtown Burbank is the type of hotel that makes writing a review pretty easy. It’s a solid property all around, and while I do have a few very minor complaints, none of them impacted my stay in a significant way. Details below: Check in/Service: All staff were friendly and welcoming. I was even allowed to check in...

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Helpful?
2Thank Missouri2Mexico
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Missouri2Mexico, I wanted to take this opportunity to thank you for all the nice comments you posted about your recent stay with us. I am happy that the accommodations and amenities we provide lived up to your expectations. The property is in the process of replacing all of the TV's to newer models that will have HDMI port. I...

Reviewed 5 weeks ago

I stayed here for a week and it was comfortable. The location is convenient and the room was nice enough. They upgraded me and it was very spacious with a full kitchen and two TVs (living room) and bedroom with ample closet space. It's a VERY affordable hotel, especially given the space and compared to metro LA hotels. A couple...

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Helpful?
Thank Carré C
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Carre C. Thank you for the comments you posted about your recent stay at our hotel. I am glad you enjoyed your accommodations. Thank you for the information about the odor smell in the room. We do house long term guests and because we offer suites with full kitchens we will get guests who cook on a regular basis....

Sydney, Australia
Reviewed 18 February 2017

We stayed here because it was a good mid point between friends we were seeing in Valencia and in LA/Hollywood. Its a nice hotel, more modern than the average Residence Inn. The breakfast was probably the only weak point, which I think is becoming more common in Residence Inns. Its free, yes, but the quality has dropped compared to a...

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Helpful?
Thank BrianH40
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear BrianH40, I would like to take this opportunity to thank you for the comments you posted about your recent stay with us. I am glad the accommodations work out for you and your family. Thank you for letting me know about your breakfast experience. The menu does change from year to year to try and cover many food options...

Onaway, Michigan
Reviewed 11 February 2017 via mobile

This suite was given to us as a surprise by family and what a nice surprise. It was a large room with a comfy king bed and a sitting area for relaxing. We chose a room with a view on the 5th floor but the view ended up being the IKEA store and the highway that we could here most...

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Helpful?
Thank Karen O
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Karen O, I wanted to take this opportunity to thank you for your recent post about your stay with us. I am happy we were able to upgrade you to a larger room and that you enjoyed the room. We do offer many amenities and I am glad you took advantage of them. Our complimentary breakfast is a guest...

Reviewed 31 January 2017

Spacious rooms! Hotel is clean with good facilities. We booked 2 rooms for 6 people and there was a lot of space to move around. Free parking and conveniently near locations in the LA area without having to be in the center of crowds.

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Helpful?
Thank Des T
michigan111, General Manager at Residence Inn Los Angeles Burbank/Downtown, responded to this review

Dear Des T., Thank you for the comments you posted about your recent stay with us. I am pleased that you found our rooms to be spacious and our hotel to be clean. We are located close to downtown LA and various local attractions. I will share your comments with my team and I do hope we have the opportunity...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Our newly-renovated Residence Inn Los Angeles Burbank suites hotel is located in the heart of downtown, just minutes away from attractions including the Los Angeles Zoo and Botanical Gardens, Griffith Observatory in Los Feliz and First Street, where you can enjoy nearby restaurants, shops and entertainment. Guests can also spend the day touring nearby studios such as Warner Brothers, NBC, Walt Disney® and Universal Studios®. Whatever your vacation or long-term stay plans, enjoy a free hot breakfast buffet and sample food and wine offerings at The Mix™, our free weekly social hour. Curl up in front of the fireplace or make yourself a meal in the fully equipped kitchen at our Burbank hotel suites, while separate living and sleeping areas give you plenty of room to entertain guests. Business travelers at our extended stay hotel in Burbank, CA will appreciate our studios, 1-2 bedroom suites and amenities such as a large well-lit desk and complimentary Wi-Fi. Live like a local at our Residence Inn Burbank. ... more   less 

Additional Information about Residence Inn Los Angeles Burbank/Downtown

Address: 321 Ikea Way, Burbank, CA 91502-1906 (Formerly Residence Inn Burbank Downtown)
Region: United States > California > Burbank
Price Range: $291 - $462 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Los Angeles Burbank/Downtown 3*
Number of rooms: 166
Reservation Options:
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Also Known As:
Residence Inn Burbank Downtown Hotel Burbank
Burbank Residence Inn
Hotel Style:
#4 Family Hotel in Burbank
#6 Business Hotel in Burbank
#8 Romantic Hotel in Burbank
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Los Angeles Burbank/Downtown staff and other travellers.
2 questions
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la ventana
over a year ago
Lino Lakes, Minnesota
over a year ago

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Questions? Get answers from Residence Inn Los Angeles Burbank/Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay on the side away from the freeway”
 of 5 bubbles 721campbellc, 23 Mar 2017 | Read review
“I always choose a high floor to be clear of street noise”
 of 5 bubbles BrianH40, 17 Feb 2017 | Read review
“Rooms away from Highway are quieter”
 of 5 bubbles 86RobertT, 5 Jan 2017 | Read review
“We asked for a quiet room and the rooms on the inner courtyard were very quiet”
 of 5 bubbles N146ZZkevinr, 19 Nov 2016 | Read review
“some rooms have direct access to pool area if that interests you”
 of 5 bubbles wifeof25years, 14 Nov 2016 | Read review
5 of 5