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I have tried many hotels when I travel back to USA, best western was my favorite in the past. Then I stumbled across this holiday inn at Burbank Media center and I was in love with the place. First of all the staff was very...More
Haven't been to downtown Burbank and we happened to stay at this place that is simply a walk to all the restaurants. It was a good base for us while playing tourist around the area. Staff is very helpful. Place is clean. Good job on...More
Stayed in July 2017 with 2 adults and 3 kids. Kids ate free every meal. What a bargain. Close enough to Universal Studios. Decent outdoor pool. Happy hour prices were good. Rooms were large and comfortable. Would definitely stay again.
We stayed at the hotel for 8 nights.
Room were spacious for the four of us. Cleaned daily, beds comfortable.
The hotel has a small pool, with few loungers, chairs and towels.
Nice restaurant to have breakfast/lunch/dinner, with friendly and accommodating service.
The hotel is...More
Response from IHGService, Guest Relations Manager at Holiday Inn BurbankResponded 20 January 2018
Thank you so much for staying with us and for taking the time to leave us your feedback. I am delighted to hear about your excellent stay at the hotel and appreciate your compliments regarding our great rooms and nice facilities. We are...More
We were booked here for 2 nights, but left after one night. This is an older high rise bilding and they have waited way too long to upgrade. It was packed and there are 17 or 18 floors... with only 2 elevators working total and...More
1 Thank BUsd
Response from IHGService, Guest Relations Manager at Holiday Inn BurbankResponded 15 January 2018
Thank you for leaving feedback. We appreciate you trusting us for your lodging needs.
I feel concerned that the hotel's tired condition let you down, especially the rooms. It is our goal to meet your expectations and I have sent you a direct...More