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Hilton San Francisco Airport Bayfront

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Hilton San Francisco Airport Bayfront
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1,455 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton San Francisco Airport Bayfront
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Showing 1,346: English reviews
Berlin, Germany
Reviewed 15 October 2015

The rooms are fine...your standard business room. What I found disconcerting was that while I was checking in.....the front desk clerk was writing on a piece of paper all of my credit card information including the card present ID. When I confronted her on the lack of privacy compliance, she said that it was because her computers were down and...

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Helpful?
Thank MGL324
The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport Bayfront, responded to this review

Thank you for taking the time to complete a review of your stay with us. I am terribly sorry for the confusion you experienced with my Front Desk team. The team most certainly could have provided better communication and care when deal with your concerns. The issues you encounter are not at all common and I do hope you will...

Utah
Reviewed 14 October 2015

Basic hotel with decent sized rooms and comfy beds. The flat screen TV's are nice and large, however mine had a short and kept losing sound. Hotel is convenient to the airport, but lacks accessibility to restaurants. There is a Kincaid's within walking distance and a restaurant in the hotel. The service for breakfast was very good. The attendees were...

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Helpful?
Thank RRDUtah
The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport Bayfront, responded to this review

Thank you for taking the time to share your stay experience with us. It is wonderful to read you enjoyed your breakfast experience. We do our best to appeal to the wide variety of culinary tastes our many international clients bring to us. I am terribly sorry for the poor television quality experience. We do have a very detailed preventative...

San Francisco, CA
Reviewed 14 October 2015

Needed the Hotel for a one night stay. Shuttle was prompt and nice at the airport. Arrived at hotel and you can notice that it is old. Room had the correct amenities and Internet worked fine, but it was just the overall feeling that it needs work for a 4 star hotel. Still no noise from airplanes and the view...

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Helpful?
Thank vinotico1
The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport Bayfront, responded to this review

I would like to begin by thanking you for sharing your experience with me. Your feedback is greatly appreciated and will help us to continue improving our service levels. I am sorry your stay with us was not an exceptional experience. You can be assured we will continue to work very hard to ensure our guests are fully satisfied. We...

Houston, Texas
Reviewed 13 October 2015

Uncomfortable Rooms, Convenient Location Expect to bake: Room was 76 degrees on check-in with the AC off, and when turned on, the AC made strange noises. The clerk gave me keys to another room, which was occupied. Finally, I was moved to a different room, but even there, the AC would cut off when I left the room. It took...

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Helpful?
Thank within_reason
The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport Bayfront, responded to this review

Thank you for taking the time to complete a review of our hotel and your kind words regarding your dining experience. I will be sure to share them with our Food & Beverage team. I am terribly sorry for the difficulties you encounter with our Heating and Air Conditioning system. The thermostats you mentioned have only been recently installed and...

Darwin, Australia
Reviewed 11 October 2015

Rooms were slightly dated, but had everything you needed and more. Price wise this trumps the other hilton hotel (double tree) located a mile down the road (we tried it the week prior). Secure parking for $20, access to the executive lounge and breakfast every morning and right beside the airport. Downside is the paid wifi but it wouldn't put...

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Helpful?
Thank Arnoldo1988
The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport Bayfront, responded to this review

Thank you for selecting our hotel. You have many options when making your hotel choice and we are honored that you selected us. As a loyal Hilton traveler you may want to take advantage of the new benefit for our HHonors members. If you book direct through Hilton.com you we now receive complimentary internet. Hope to see you again soon....

Hamilton, New Zealand
Reviewed 10 October 2015

The shuttle automatically comes every 20 mins to airport for pick up during day (I think it changed after 6pm). There is also a free shuttle every hour (starts at midday) into nearby Burlington - don't get off at first stop, much nicer shops and variety of restaurants at second/third stops. You can also connect with caltrain to wherever you...

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Helpful?
Thank Evisons
Reviewed 10 October 2015

It's a beautiful hotel, beds are really comfortable, breakfast buffet (it's not a free but worth the $ to pay for) was great. Views were nice overlooking the bay. You can see planes coming in for a landing low over the water which was cool, rooms are well insulated, couldn't hear the planes. The bathroom was not quite as clean...

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Helpful?
Thank Kelly R
The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport Bayfront, responded to this review

Thank you so much for taking the time to complete a review and share your experience. Every guest deserves a clean and well maintained guestroom and anything less is unacceptable. We do take the cleanliness of our hotel very seriously and I sincerely apologize that you encounter these issues during your stay. Our Chef was thrilled to learn you enjoyed...

Milwaukee, Wisconsin
Reviewed 9 October 2015

The location was helpful for my business in San Francisco. The beds were not as good s Hilton beds usually are, so I was dissappointed there. The room service was friendly and the food was very good. The hotel sits right on the bay where there is a walking path. It was very restful to walk along there after a...

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Helpful?
Thank rosabe
The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport Bayfront, responded to this review

I would like to begin by thanking you for sharing your experience us. Your feedback is greatly appreciated and will help us to continue improving our service levels. Thank you for pointing out our wonderful location. Being just a stone’s throw away from the Bay we have the benefit of some amazing views from our guestrooms as well as easy...

Santa Cruz, California
Reviewed 8 October 2015 via mobile

We spent one night on the way to JFK. The room faced the airport, could hear and see planes if we wanted to. Parking at Park Burlingame at the hotel was great at $7 per night. The shuttle was on time both going out and coming back. Food at resturant at hotel was okay not super for the price. Overall...

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1Thank Travler70
West Bloomfield, Michigan
Reviewed 5 October 2015 via mobile

With a flight at 6 am and coming from a week in Napa you do not want to drive in the wee hours so this hotel was the beat choice. Clean great bed and pillows, well stocked bar & delicious clam chowder.. Has were waiting for shuttle I needed a coffee. It's usually not done til 6 but the gentleman...

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Helpful?
Thank cmjann
The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport Bayfront, responded to this review

Thank you for taking the time to complete a review of our hotel. The staff was very excited to read you enjoyed your time with us as was our Chef to read you enjoyed his clam chowder (truly made from scratch). Please come back and visit us again soon…we’ll have a pot of coffee waiting. Regards, John C. Kellites /...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience a feeling of welcome unlike any other at the Hilton San Francisco Airport hotel. Set along the charming and historic San Francisco Bay, our SFO hotel is within easy reach of San Francisco Airport, downtown San Francisco, and the greater Silicon Valley area's attractions and businesses. ... more   less 

Additional Information about Hilton San Francisco Airport Bayfront

Address: 600 Airport Blvd, Burlingame, CA 94010-1920
Region: United States > California > Burlingame
Price Range: $152 - $534 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton San Francisco Airport Bayfront 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, HotelTravel.com, Travelocity, Odigeo, Priceline and Jetsetter so you can book your Hilton San Francisco Airport Bayfront reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton San Francisco Airport Bayfront Hotel Burlingame
Hotel Style:
#4 Romantic Hotel in Burlingame
#5 Business Hotel in Burlingame
#6 Family Hotel in Burlingame
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Questions & Answers

Here's what travellers have asked, with answers from Hilton San Francisco Airport Bayfront staff and other travellers.
13 questions
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Questions? Get answers from Hilton San Francisco Airport Bayfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“"Bayfront" rooms technically may face the bay, but there are many obstructions between the hotel and the bay.”
 of 5 bubbles ChuckNYC, 8 Dec 2016 | Read review
“executive level is worth the price”
 of 5 bubbles Scubaman628, 6 Dec 2016 | Read review
“Upgrade to the Executive Lounge rooms to get the most value and less noise.”
 of 5 bubbles WhisperAus, 28 Nov 2016 | Read review
“Rooms that end in 18 or higher get better Verizon Cell phone service”
 of 5 bubbles , 20 Nov 2016 | Read review
“bay view on higher floor”
 of 5 bubbles arnoldruthg, 4 Nov 2016 | Read review
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