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Hilton San Francisco Airport Bayfront

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Traveller (630)
Room & Suite (426)
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Overview
  • Excellent33%
  • Very good41%
  • Average18%
  • Poor5%
  • Terrible3%
Travellers talk about
“san francisco”(102 reviews)
“nice hotel”(80 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Offers from Hilton San Francisco Airport Bayfront
Offers & Announcements: Double Points, Every Stay
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Offers & Announcements: Double Points, Every Stay
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,779)
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1,651 results
Traveller rating
559
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559
653
300
85
54
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All reviewsthe executive loungesan francisconice hotelroom serviceself parkingview of the bayfree shuttlebed was comfortablefront desk staffstayed one nightlong flightparking lotwalking pathshuttle servicecookiesrental carairport
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351 - 355 of 1,651 reviews
Reviewed 10 October 2016

Stayed over when getting a connecting flight. Only stayed for a few hours , but the quality was good and set me up for the connecting flight in good form. Friendly staff and good service in the hotel .More

Review collected in partnership with Hilton Hotels & Resorts
Thank Tiamacker
Response from The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport BayfrontResponded 11 October 2016

Thank you for taking the time to complete a review of our hotel. I was sorry to read you did not have more time to spend with us. A walk along the beautiful Bayside trail, just outside our front door, is a wonderful way to...More

Reviewed 7 October 2016

We stayed here for a weekend convention. The rooms were nice, spacious and well appointed. The staff were very helpful, although the down side is they had one person checking people in and a long line. Took me 20 minutes to get checked in and...More

Thank scvrose
Response from The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport BayfrontResponded 11 October 2016

Thank you for taking the time to share your comments with us. Our spectacular, picturesque surrounding with its lovely walking/jogging path just outside our door, running along the bay, is a favorite spot of our guests. For our many dog lovers there is also a...More

Reviewed 6 October 2016

The best part of our stay was the decision to upgrade to the executive floor. Breakfast was so much easier - way less crowded. The breakfast staff on the 15th floor was very attentive and the evening snack was great, serving as a light dinner...More

Review collected in partnership with Hilton Hotels & Resorts
Thank morejules
Response from The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport BayfrontResponded 8 October 2016

I am so sorry your stay with us was not an exceptional experience. Customer interaction and cleanliness are two areas we take very seriously and I apologize we did not deliver the level of service you deserve. You are correct, it is the little things...More

A TripAdvisor Member
3
Reviewed 6 October 2016 via mobile

We got the shuttle from the airport after a 12 hour flight. The shuttle drive was rude. The staff at the front desk were not much better, not at all friendly! The room was outdated and noisy although I specifically asked for a quiet room....More

Thank A TripAdvisor Member
Response from The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport BayfrontResponded 8 October 2016

The manner in which our staff treats our guests is extremely important to us and if any guest feels our staff is not warm, friendly and welcoming we have failed and I apologize for this unacceptable lack of service. It is the candid feedback from...More

Reviewed 6 October 2016

Great hotel ,but they have a hot water problem. Excellent service and location. Not sure if this is an ongoing issue or not. If so I would recommend staying elsewhere. Very close to Kincaid's a top itch restaurant.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Gary B
Response from The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport BayfrontResponded 8 October 2016

Thank you for your feedback. We value the opinion of all our guests and greatly appreciate you sharing yours with us. I am terribly sorry your stay was not the flawless experience you deserve. Please be assured we will investigate the hot water issue you...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$135 - US$516 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Burlingame
#5 Business Hotel in Burlingame
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$135 - US$516 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Burlingame
#5 Business Hotel in Burlingame
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (630)
Room & Suite (426)
Dining (72)
Pool & Beach (64)
Business Centre & Event Rooms (29)
Amenities (20)
Family and Play Areas (2)
Questions & Answers
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Vishnu N
24 January 2018|
AnswerShow all 4 answers
Response from Bill S | Reviewed this property |
Self parking is $20 during the week & $14 on the weekend. Valet parking is $26 during the week but not sure about the weekend.
0
Votes
jackito1
7 November 2017|
AnswerShow all 4 answers
Response from Duddoo | Reviewed this property |
Sorry for the delay- yes it is open quite early for breakfast (5.30am'ish) which is the usual eggs, 2 meats cereal etc with fruit. The evening fare is the obligatory vegetables, cheese, crackers but also some sandwiches... More
0
Votes
Sun Hyung Sonya K
15 July 2017|
AnswerShow all 2 answers
Response from Jeff L | Reviewed this property |
You could try contacting them via the Hilton website "contact us" but I am not sure that will get you a quick response. I believe they have staff bilingual in Korean if you call them. You could also try reaching them via... More
0
Votes
Room Tips
"The views are on the bay side of the hotel."
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"Club level if you can afford it."
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"Room 1329 had a lovely view of the bay."
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"Choose lagoon view if you can or bay view."
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