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Hilton San Francisco Airport Bayfront

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Hilton San Francisco Airport Bayfront
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1,518 Reviews from our TripAdvisor Community

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Showing 1,406: English reviews
Australia
Reviewed 23 October 2015

We stayed here one night to catch an early morning flight out of SFO. We waited for 20 mins for a shuttle bus from airport to hotel, but the service from hotel to airport was prompt. As HH gold we were given a room on the HH floor (not executive floor) but had access to the executive lounge for pre-dinner...

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Thank hotelreviews06
Tampa, Florida
Reviewed 21 October 2015

Hilton hotel really exemplified top notch service at this location . All of the staff were really on their A game here at this location . From the front desk to the wait staff . Kudos to everyone on the team .

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Thank Grabblebuns M
The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport Bayfront, responded to this review

Thank you for taking the time to complete a review of your stay with us and your kind word regarding our staff and the service they provide. Our staff takes great pride in providing exception service to all our guests and they will be thrilled to read your comments. Thank you again for your feedback and we hope to welcome...

Boston
Reviewed 21 October 2015

Selected this because I needed hotel close to SFO and easy access to Palo Alto. Also HHonors member. Staff very welcoming and helpful. In room service was good. Always a bit pricey but the meals were not bad. Nice location because it is not right on the highway and there is a nice harbor walk area by the hotel for...

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Thank morriganne
Reviewed 20 October 2015

The hotel is getting old. Some of the staff didn't speak English. But location for the airport is quite good. I would say that it was an average hotel for a high price. Don't let you fool by the fact it is a Hilton hotel

Review collected in partnership with Hilton Hotels & Resorts
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1Thank 405arnaudf
The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport Bayfront, responded to this review

Thank you for your sharing your experience with us. We value the opinion of all our guests and greatly appreciate you sharing yours with us. I am sorry we did not live up to your expectations. I hope to welcome you back again soon. Regards, John C. Kellites / General Manager

Apple Valley, California
Reviewed 19 October 2015

I visited this hotel to stay near my 40th High School Reunion at the Poplar Creek golf course. All SF airport hotels have gotten quite expensive over the past year (@80% increase in average rates) and the Hilton is no exception. Unfortunately they have apparently not reinvested the higher room rates in maintaining the property, which is showing some signs...

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Thank Gaither L
Devon UK
Reviewed 19 October 2015

Stayed for one night after landing from UK. Free shuttle from the airport to the hotel. Booked an Executive Room. The executive lounge is small and charges for alcohol, (complimentary in Europe), OR, if no executive lounge, at least a drinks voucher is given. Not so in the USA it would seem. (Might explain why when we stayed at the...

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1Thank Howie69
The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport Bayfront, responded to this review

Thank you for taking the time to share your stay experience with us. Your feedback is extremely important and we are taking your comments into consideration as we improve our guest experience. We will never be satisfied knowing you only consider us adequate. I hope you have an opportunity to stay with us again. Regards, John C. Kellites / General...

Palm Desert
Reviewed 18 October 2015 via mobile

Our room was large and very comfortable. Very well thought out in every way. The bed was comfy, really nice towels, large bathroom, good shower, plenty of hangers, and lots of counter and storage space. The hot breakfast in the executive lounge was very good. Staff was friendly and efficient. Good location only 10 minutes from SFO or the shopping...

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Thank lizab2004
Lyon, France
Reviewed 17 October 2015

Very convenient to go to the airport. In fact, old-fashioned hotel. Rooms are badly soundproofed (highway is just behind), windows seems to be made in the early 80's... Concierge lounge is ridiculously small and over-crowded. Breakfast needs improvement in service and food choice (looks like a big canteen). Insipid staff.

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Thank Lapinous F
The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport Bayfront, responded to this review

I would like to begin by thanking you for sharing your experience with me. I am so sorry your stay with us was not an exceptional experience. Your feedback will help us identify areas where we can improve so future guests receive the exceptional service they deserve. I hope you will consider giving us another try. Regards, John C. Kellites...

Baltimore, Maryland
Reviewed 16 October 2015

My wife and I stayed here so we could be close to the airport for an early flight. The room was equipped with one of those old style air conditioners that sit near the window and make more noise than a 747. The room service food was one step below dreadful. How can you ruin Hummus? We could have stayed...

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Thank Onthego6210
The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport Bayfront, responded to this review

Thank you for your candid review of your stay with us. It is difficult to adequately express the regret the team and I have regarding the issue you experienced. You deserved exceptional food and a quite comfortable room. I believe the true measure of a hotel is the service it provides and it is clear we have failed you. I...

Elizabethtown, Pennsylvania
Reviewed 16 October 2015 via mobile

This is fine for a night or two. It is close to the airport and the hotel has a shuttle every 20 minutes. Look for black buses - they share with other hotels like Embassy Suites. The room was ok - nothing special. Bathroom needed some tub work on the tile and there were spots on the carpet. The clock...

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Thank Sandi0615
The_GM_HiltonSFO, General Manager at Hilton San Francisco Airport Bayfront, responded to this review

Thank you for taking the time to share your experience with us. While it is wonderful to too know you enjoy our breakfast it is disappointing to read that we left you with only an “OK “experience in so many other areas. It is our intent to ensure each guest has an exceptional experience when that is not the case...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Experience a feeling of welcome unlike any other at the Hilton San Francisco Airport hotel. Set along the charming and historic San Francisco Bay, our SFO hotel is within easy reach of San Francisco Airport, downtown San Francisco, and the greater Silicon Valley area's attractions and businesses. ... more   less 

Additional Information about Hilton San Francisco Airport Bayfront

Address: 600 Airport Boulevard, Burlingame, CA 94010
Region: United States > California > Burlingame
Price Range: $148 - $655 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton San Francisco Airport Bayfront 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Hilton San Francisco Airport Bayfront Hotel Burlingame
Hotel Style:
#4 Romantic Hotel in Burlingame
#5 Business Hotel in Burlingame
#6 Family Hotel in Burlingame
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Questions & Answers

Here's what travellers have asked, with answers from Hilton San Francisco Airport Bayfront staff and other travellers.
14 questions
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Questions? Get answers from Hilton San Francisco Airport Bayfront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor is recommended”
  • Amazing sightseeing from my room located on the 14th floor.
 of 5 bubbles , 25 Feb 2017 | Read review
“Fabulous bay views and a view of San Francisco on the North facing rooms.”
 of 5 bubbles TerrySchaefer, 15 Feb 2017 | Read review
“Make sure you check your heater when you get to room to make sure it's not noisy. They have the old style havc.”
 of 5 bubbles 432MarkW432, 1 Feb 2017 | Read review
“A room with a view of the bay is worth the upgrade fee - beautiful”
 of 5 bubbles sunnyside831, 26 Jan 2017 | Read review
“views of the bay are beautiful”
 of 5 bubbles W5896QVjeffl, 23 Jan 2017 | Read review
5 of 5