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Crowne Plaza San Francisco Airport

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Crowne Plaza San Francisco Airport
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632 Reviews from our TripAdvisor Community

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Showing 570: English reviews
Aurora, Colorado
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

Stayed four nights. Staff was very accommodating and friendly! Food was good. Fun to walk along the bike path the was just across the street and along the water front. Very clean and comfortable beds. Easy in and out even with construction on the road near us. Easy to get to and from the airport.

Helpful?
Thank MikeAndreaMiller
Jon B, Front Office Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you so much for choosing the Crowne Plaza San Francisco Airport for your "quick retreat." We're so happy you enjoyed your beds, food, staff and local area, and that you were able to travel in and out of the hotel with ease. I will share your comments with our team -- hearing that we were able to delight a... More 

Fresno, California
Level Contributor
95 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 3 weeks ago via mobile

Stayed here a few hours as a complimentary spot to rest due to a missed flight. The staff was nice and prompt for the 12a.m. visit. We were given room 312 and 314. The rooms were very clean and the bathroom was spacious and well stocked. The conference rooms and gym area seemed clean as well. We really needed a... More 

Helpful?
Thank 559MoM
Jon B, Front Office Manager at Crowne Plaza San Francisco Airport, responded to this review

We really appreciate that you took the time to provide a review of our hotel. Our purpose is to ensure that our guests enjoy our stay with us, and hearing this from you makes our staff's day, so we value your feedback. We hope to welcome you again on a future visit. More 

Hartford, Connecticut
Level Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 3 weeks ago

Stayed one night check in was fast and no problems(stayed on points). Room was fine, clean with a good sized bathroom. They have a restaurant but i did not eat there. There is not much around within walking distance i think i saw one restaurant but they have menus for delivery which we did. The hotel has an indoor pool(heater... More 

Helpful?
Thank luv2vacation
Jon B, Front Office Manager at Crowne Plaza San Francisco Airport, responded to this review

We really appreciate that you took the time to provide a glowing review of our hotel. Our purpose is to ensure that our guests enjoy our stay with us, and hearing this from you makes our staff's day, so we value your feedback. We hope to welcome you again on a future visit. More 

Charlotte, North Carolina
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 weeks ago

Nothing really special at this hotel, Room size was not that great, but the location is actually not bad from downtown San Francisco you still gonna drive a little to Downtown but is worth the trip and time.

Helpful?
Thank Cesar_Fiestas
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you for your review of our hotel. We are glad to hear you felt a positive value for the price paid and our location. More 

Bellingham, Washington
Level Contributor
325 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 4 weeks ago

A good price for a decent hotel close to the airport. At the moment (October 2016) they have a lot of construction going on around here. This is affecting a lot of airport hotels, including this one. It make take a few extra minutes to get in and out of.

Helpful?
Thank Andrew S
Jon B, Front Office Manager at Crowne Plaza San Francisco Airport, responded to this review

We really appreciate that you took the time to review of our hotel. I am so happy to hear that overall you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

We spent one night in the Crowne Plaza before a long haul to Australia. After 3 attempts the staff eventually found a room that was ready. The furnishings were basic - and the room had no refrigerator. We understand the property is about to be upgraded but until then it really should not classified as a luxury property.

Helpful?
Thank Kieran O
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

We are sorry to hear of the delay in finding a room that was ready for you. We understand how tiring it can be after a long flight and regret we couldn't get you to your room soon enough. We are renovating our hotel starting next week and hope you will try us again after we're done. Thank you. More 

San Diego, California
Level Contributor
240 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 5 weeks ago via mobile

Stayed for 1 night as it's close to the airport and San Mateo. It has Parkin (for a fee), and bar /restaurant. Service was slow, but they tried. Elevators were slow in the morning, not enough of the. There's currently road construction nearby.

Helpful?
1 Thank uri123
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

We sincerely apologize our service in the restaurant/bar was slow. We are adding a supervisor to help ensure our service and attentiveness meets our guests' expectations. We hope you will stay with us again when your business brings you to this area. Thank you. More 

Queen Creek, AZ
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 October 2016

We recently stayed here for 4 days while visiting the area. I grew up in San Bruno and moved away in 1983. We decided to stay around the area, and this hotel was a great location. It's close to the freeway, but even with a room towards that end of the hotel, we didn't hear road noise or airplane noise.... More 

Helpful?
Thank MrC0ffee
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you very much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that our front desk/valet staff provided friendly service. We regret the new overpass construction caused some confusion in getting to our hotel. CalTrans has improved signage around the area to help direct drivers to the right roads. We... More 

London
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 26 October 2016 via mobile

The hotel is a little shabby and aged but I understand it's due for refurbishment next month (November). The staff are not so sharp, so there is a lot of queuing and waiting but eventually, you can get checked in or get answers to your questions. The room was clean and fresh and the bed well-made. The options for room... More 

Helpful?
Thank Abi K
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you for your comments on your week long stay at our hotel. I have discussed your service issue with our restaurant manager and chef. We sincerely regret the experience you had in our restaurant. We will definitely work to improve in these areas. We are excited with our upcoming renovations which will include rooms, meeting spaces, and public areas.... More 

Washington DC, District of Columbia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 October 2016

This is a solid property in a good location. The rooms were clean, the staff was efficient, and I got a proper night's rest. Most importantly, I made my flight the next morning without any problems, which is the major requirement of a good airport hotel

Helpful?
1 Thank Chris L
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

We truly appreciate your kind comments on your recent stay at our hotel. We hope to see you back when your travels bring you to this area. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Crowne Plaza San Francisco Airport is located next to beautiful Bayside Park just 15 miles from Downtown San Francisco and less than 2 miles from SFO. Featuring free Airport Shuttle Service as well as free Shuttle Service to/from Downtown Burlingame, free Super-Fast WiFi, Indoor Pool, 24hr Fitness Center, and the West Bay Cafe, serving breakfast, lunch, and dinner daily. ... more   less 

Additional Information about Crowne Plaza San Francisco Airport

Address: 1177 Airport Blvd, Burlingame, CA 94010-1909
Region: United States > California > Burlingame
Price Range: $139 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza San Francisco Airport 3.5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Crowne Plaza San Francisco Airport - Burlingame Hotel Burlingame
Crowne Plaza Burlingame
Crowne Plaza Hotel Burlingame
Hotel Style:
#3 Green Hotel in Burlingame
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza San Francisco Airport staff and other travellers.
6 questions
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Questions? Get answers from Crowne Plaza San Francisco Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a higher floor away from elevators”
 of 5 bubbles MrC0ffee, 26 Oct 2016 | Read review
“Choose a "quiet" room”
 of 5 bubbles profbvk, 12 Oct 2016 | Read review
“reckon a high floor may be an advantage”
 of 5 bubbles madmanbean, 11 Oct 2016 | Read review
“If you need space, get a suite. It's really not much more than a standard room.”
 of 5 bubbles 67martinl, 28 Sep 2016 | Read review
“Top floor (8th to 10th) is executive floor”
 of 5 bubbles WallaceMang, 28 Sep 2016 | Read review
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