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All reviewsm clubthe concierge loungelobby barsfo runwaysan franciscofull servicewater viewplanes taking off and landingfree shuttlean early flightvery nice hotelself parkinggreat view of the baybusiness travelerrental carwalking pathbusiness center
After an AWEFUL wait for a shuttle (45 minutes), this property rebounded nicely with gracious service (lots of hellos, welcome, can I help you from various staff members. Room was clean and very up to date with technology and good internet service.
The jacuzzi is very AWESOME to get you over you're day's work. Or prior to beginning your day, since they open it early. Try get the bayside of the hotel so you can enjoy the scenery!! Even though they are away from the city, their...More
Thank Dean A
Response from TeamMarriott, Manager at San Francisco Airport Marriott WaterfrontResponded yesterday
Dear Dean A,
Thank you for the wonderful comments you shared about the San Francisco Airport Marriott Waterfront. We are delighted to know you had a great time at our pool and were impressed with everything our hotel had to offer. Thanks once more for...More
I arrive from the airport using the hotel shuttle which is also shared with the Hyatt Regency down the street.
Check-in was friendly but would have been nice to have been given more details about the M Club beyond the fact that as a platinum...More
I am surprised to read some of the recent reviews. My husband and I stayed there last weekend between long flights and, despite the hotel being filled due to two weddings, we received outstanding service from start to finish. Our room and the overall hotel...More
Really impressed with this hotel, a notch above usual airport lodging. Recently updated, remodeled rooms and lobby, terrific M Lounge, ideal location for SFO, downtown Millbrae just minutes away, easy commute to Caltrans and BART, and a 24-hour shuttle. Staffer told me early in my...More
The shuttle is free, it makes another stop at the Hyatt just down the road then stops at domestic terminals 1, 2 and 3 before heading to the International terminal. It only stops at the departures level for drop off's and... More
The shuttle is free, it makes another stop at the Hyatt just down the road then stops at domestic terminals 1, 2 and 3 before heading to the International terminal. It only stops at the departures level for drop off's and pick up's at the international terminal so if you're arriving at SFO make sure you go upstairs. As you walk out of departures walk across to the middle island and it stops at the second bus shelter from the left (as you look out from Departures).
Response from Patrice_Kanata | Reviewed this property |
I never did this at that specific hotel before, but I had amazon packages arrive before me multiple time before and every hotel was fine holding the package for me until my arrival as long as I gave them notice ahead of time,