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BEST WESTERN John Jay Inn

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BEST WESTERN John Jay Inn
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92 Reviews from our TripAdvisor Community

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Showing 89: English reviews
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Rialto, California
Reviewed 3 days ago NEWvia mobile

We have stayed here quite frequently in the last couple of years when we go over to Mexico. I had made reservations and when we arrived, I found the elevator had been broken for over a week, (why wasn't I told that when I made my reservation)? There were no first floor rooms available. We would have had to carry...

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Helpful?
Thank Julie W
West Yellowstone
Reviewed 2 weeks ago

Coming back from Baja, after a long drive we needed to sleep and clean up. This place was perfect. Everything worked well. The laundry room was clean and working. Comfy bed, good breakfast. We would stay again.

Review collected in partnership with Best Western
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Helpful?
Thank patit
Charlene S, General Manager at BEST WESTERN John Jay Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We are happy to know you had a great stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and...

San Leandro, California
Reviewed 3 weeks ago via mobile

Staying a week here in Calexico. Had a little problem with first room, air condition wasn't working, and little feet jumping off beds above us on next floor. Called downstairs and had everything handled with a new, quiet, third floor room in no time at all. Hotel has all the perks tired travelers want, HBO, Showtime, and microwave, fridge, lots...

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Helpful?
Thank Shellqueen666
Charlene S, General Manager at BEST WESTERN John Jay Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We happy to know you had a great stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other...

Riverside, California
Reviewed 19 December 2016

This is a great hotel to stay at if you are in Calexico, California. The service is excellent, the rooms are clean, and the hotel is quiet. The continental breakfast has many great options. The hotel is located close to stores and access to Calexico.

Review collected in partnership with Best Western
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Thank PS P
Charlene S, General Manager at BEST WESTERN John Jay Inn, responded to this review

Thank You so much for your feedback we appreciate your time and we are glad you had a great stay we hope to see you back soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to...

Reviewed 13 December 2016

Less-than-professional staff. Meager offerings at the breakfast buffet. Outdated rooms. Scratchy, over-used sheets. If I hadn't pre-paid the entire stay, I would consider checking out early and booking elsewhere for the duration of my work assignment in Calexico.

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Helpful?
Thank Grant G
Charlene S, General Manager at BEST WESTERN John Jay Inn, responded to this review

Dear Grant, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback...

Reviewed 6 December 2016 via mobile

My wife and I travel to Calexico weekly and tried this property a few months back. You might think you wouldn't find 5 Star accommodations and service in Calexico. You would be wrong. We have stayed here many times now. And each and every time, Maria and the entire staff treat us like family. They always make us feel welcome,...

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Helpful?
Thank Bill E
Charlene S, General Manager at BEST WESTERN John Jay Inn, responded to this review

Dear Bill, Thank you so much for your feedback with a great review. We are very happy to know you had a great stay and a great experience at our Hotel. You are right we have a great staff and they also appreciate your great comment. We hope to see you back soon. You also matter to us alot!! Thanks...

Olympia, Washington
Reviewed 6 December 2016 via mobile

We have had to stay here several days as my husband has been in the hospital. The rooms are large and clean. The beds are very comfortable. The staff has gone out of their way to accommodate or needs. Holding rooms for late check outs when needed. Helping finding cabs. Getting us fresh fruit of our choice. Many Many little...

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Helpful?
Thank linda815
Charlene S, General Manager at BEST WESTERN John Jay Inn, responded to this review

Dear Linda, Thank you so much for your feedback. We are very happy to know that you had a great stay, we try our best to make all our guest happy and satisfied. Thank you so much again for completing the survey we appreciate your good review and we hope to see you back soon. If I can be of...

The Villages, Florida
Reviewed 10 November 2016 via mobile

We had a nice stay here. We enjoyed using the hot tub associated with the pool. Our room was fine with no problems. The breakfast was the usual hotel fare, nothing special but nothing wrong either. The front desk staff was friendly.

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Thank Scott8147
Charlene S, Manager at BEST WESTERN John Jay Inn, responded to this review

Thank you so much for completing the survey we appreciate your good review and we hope to see you back soon. If I can be of assistance in the future, please don't hesitate to contact me at (760)768-0442. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Charlene Soto General Manager...

Reviewed 20 October 2016

Very clean hotel with a very good breakfast. My room was very clean and comfortable with a refrigerator and microwave. Hotel staff were very friendly and maids were very efficient. Location was convenient to local business.

Review collected in partnership with Best Western
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Thank vimhof
Woodinville, United States
Reviewed 13 October 2016

When we arrived the hotel was completely booked except for one suit! It was fairly priced and very nice and we would book that again. We always stay here the night before we cross the Mexico borer for our winter stay in San Felipe.

Review collected in partnership with Best Western
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Thank Nancy Rene D
Charlene S, General Manager at BEST WESTERN John Jay Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I am very happy that you enjoy your stay with us we hope to see you back soon enjoy your stay in San Felipe. By telling us what you liked about your stay and how...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Best Western John Jay Inn in Calexico opened in 1998 and the hotel staff has been trained to maintain the high level of standards you expect when staying with Best Western to assure that your stay will be as comfortable as possible. In the Imperial Valley in the southernmost part of California, just across the border from Mexicali, Baja California, Mexico, lies Calexico, a delightful multi-cultural community with a small town lifestyle and a history rich in agriculture. This area has greatly benefited from the international trade that has developed south of the border over the past three decades. ... more   less 

Additional Information about BEST WESTERN John Jay Inn

Address: 2421 Scaroni Ave, Calexico, CA 92231-9731
Region: United States > California > California Desert > Calexico
Price Range: $111 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN John Jay Inn 2.5*
Number of rooms: 58
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN John Jay Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on the first floor and it was quiet and comfortable”
 of 5 bubbles michaellE9790UV, 17 Jun 2016 | Read review
“Best value!”
 of 5 bubbles 410natashar, 3 Nov 2015 | Read review
“Suite was great if you are with 3 persons”
 of 5 bubbles 153petras, 9 Sep 2015 | Read review
“1000 bonus point for each stay now.”
 of 5 bubbles TomY736, 1 Aug 2015 | Read review
“Lower-floor rooms seem cooler in the hot summer.”
 of 5 bubbles georged731, 27 Jul 2014 | Read review
5 of 5