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Courtyard San Jose Campbell

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151 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Reviewed 6 days ago NEW

I've stayed at this property three or four times this year. It's a pretty average property. I do like the lemon and mint infused cold water that they always have in the entrance and the front desk staff always offer you a free bottled water when they see you return from a run or workout in the gym. It has...

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Helpful?
Thank cobrandy
michaelm13, General Manager at Courtyard San Jose Campbell, responded to this review

Greetings, Thank you for your return business and the feedback of your experiences. I am sorry that our Bistro fell short of your expectations and will share your comments with our staff to serve future guests. I will contact our Valet service to address your concerns. I hope we will get another chance to win back your trust and serve...

Coeur d'Alene, Idaho
Reviewed 4 weeks ago via mobile

This hotel is modern, clean and convenient. Rooms are spacious, designed for business travelers. The restaurant serves decent food and all of the staff was very friendly. Definitely recommended especially compared to the hotels closer to SF/SF Airport.

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Helpful?
Thank ngcda911
michaelm13, General Manager at Courtyard San Jose Campbell, responded to this review

Greetings, Thank you for your business! We work hard to keep our hotel clean and are happy you noticed. Travel safe and hope to see you again soon. Michael McClintock / GM and Team

Spokane, Washington
Reviewed 4 weeks ago

I was attending my high school reunion and received special rates for the occasion. My room was lovely, the fitness area was excellent, but what made my stay the best was the staff. Every member was efficient and friendly. I was especially impressed with Beverly at the front desk.

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Helpful?
Thank 2Wicked2Care
michaelm13, General Manager at Courtyard San Jose Campbell, responded to this review

Greetings 2Wicked2Care, Thank you for the great post! I agree we have a great staff and Beverly is one of our star performers! Happy to hear that you enjoyed your stay with us and look forward to your return visit. Michael McClintock / GM and Team

Cary, North Carolina
Reviewed 4 weeks ago

I was here on business and it's a very nice hotel. My room was very clean, staff was helpful, my room was spacious, and although there was construction across the street I never heard it. My only piece of advice is to bring an eye mask if light at night bothers you. The smoke detector in the room blinks at...

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Helpful?
Thank Theresa W
michaelm13, General Manager at Courtyard San Jose Campbell, responded to this review

Greetings, Thank you for posting your experience at our hotel! I will share your comments with our team and hope that you will return soon. Construction of our parking garage is moving fast and will be completed in March of 2017. Your comment about the smoke detector is true but needed to confirm system is active. Thank you again for...

Reviewed 30 October 2016 via mobile

I have been going there for years and it is always a pleasure to stay there. Great location walking distance from the pruneyard shopping/dining area, and also from downtown Campbell (20 mn walk- 5mn drive). Staff is always friendly. Gym is a bit small and equipments are not always fully functional. Overall a solid place to stay.

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Helpful?
Thank Steph_3806
michaelm13, Director of Sales at Courtyard San Jose Campbell, responded to this review

We are pleased you had a great stay. We hope to welcome you back again soon. Can you please tell me what equipment is not working in the fitness center? I would like to make sure our maintenance team is aware of any equipment that is not working well. Sincerely, Cerissa Miller Director of Sales 408-508-7277 cerissa.miller@hhg-hotels.com

Washington DC, District of Columbia
Reviewed 30 October 2016 via mobile

Great hotel with extremely polite and accommodating staff. Was upgraded to a nice quiet room away from the current ongoing construction. Also offered due to the inconvenience of the construction was free valet parking. All in all a great stay at a new hotel.

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Helpful?
Thank dnumgis02
michaelm13, Director of Sales at Courtyard San Jose Campbell, responded to this review

We are pleased you had a nice stay. We hope to welcome you back again soon. Sincerely, Cerissa Miller Director of Sales 408-508-7227 cerissa.miller@hhg-hotels.com

Sacramento, California
Reviewed 24 September 2016

I stayed at this Courtyard on Sept 17th on my way back from Santa Cruz. There is some major construction going on next to this hotel, like a large building complex being built. I didn't mind that as much but the parking situation is a hot mess. I don't know what valet staff was doing here, but there were cars...

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Helpful?
Thank somdave2005
michaelm13, Manager at Courtyard San Jose Campbell, responded to this review

Thank you for taking the time to post your review and provide feedback. We apologize that your stay was not exceptional. We make every effort to deliver the highest standards of comfort and we're sorry that you did not experience this on your recent stay. Thank you for providing us with areas where we can improve. I've forwarded your review...

Reviewed 18 September 2016 via mobile

The staff were all helpful and friendly, gave us lots of extra blankets and shampoo. Rooms clean and spacious. Breakfast is not included, you need to purchase it separately. The breakfast prices were fine though I prefer a big breakfast with whatever I want without having to choose. I would stay here again.

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Helpful?
Thank Ariella W
michaelm13, General Manager at Courtyard San Jose Campbell, responded to this review

Greetings Ariella, We are pleased to hear that you enjoyed your stay with us! It is a team effort here at Marriott and look forward to your return visit. Michael McClintock & Team

Hyderabad, India
Reviewed 22 August 2016

The hotel provides all the necessary for a comfortable stay. The room was quiet and comfortable and the gym was well equipped. The Hotel is also very close to The Pruneyard where you can find many different restaurants.

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Helpful?
Thank TrippSavy
michaelm13, Director of Sales at Courtyard San Jose Campbell, responded to this review

Thank you for your kind review. We are pleased you had a great stay. We look forward to welcoming you to the hotel again. Cerissa Miller Director of Sales cerissa.miller@hhg-hotels.com

Naperville, Illinois
Reviewed 19 August 2016 via mobile

Understanding Silicon Valley hotels can charge more than other parts of country, but this Courtyard is ONLY one I have stayed that you get nothing for being a platinum except one water or some points added on. This is my 5th hotel in last 10 days and ONLY one to not give free or a refill for a paid coffee....

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Helpful?
Thank illyguy
michaelm13, Director of Sales at Courtyard San Jose Campbell, responded to this review

Thank you for your post. I'm sorry to hear of your experience, clearly we missed the mark for you this stay and for that we apologize. We strive to provide and are traditionally known for offering extraordinary experiences and warm, engaging service in every area of our hotel and I regret that we did not succeed for you. We have...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard San Jose Campbell

Address: 655 Creekside Way, Campbell, CA 95008-0636
Region: United States > California > Campbell
Price Range: $202 - $520 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Jose Campbell 3*
Number of rooms: 160
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Also Known As:
Courtyard San Jose Campbell Hotel Campbell
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard San Jose Campbell staff and other travellers.
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Questions? Get answers from Courtyard San Jose Campbell staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the 7th floor and heard no noise at all.”
 of 5 bubbles 2Wicked2Care, 6 Nov 2016 | Read review
“face the South side of the building, but all rooms are relatively quiet”
 of 5 bubbles 916christ, 18 Jul 2016 | Read review
“Next to a freeway but the room was definitely quiet. There's construction in the area so I'm not sure there are any rooms with a "view."”
 of 5 bubbles BozemanDave, 8 Apr 2016 | Read review
“Get a room on the opposite side from Highway 17”
 of 5 bubbles rudik2011, 12 Nov 2015 | Read review
“near eBay locations”
 of 5 bubbles cavetti, 2 Oct 2015 | Read review
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