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City Hotel

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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City Hotel
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134 Reviews from our TripAdvisor Community

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Showing 82: English reviews
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Shah Alam, Malaysia
Reviewed 4 weeks ago

A popular hotel in Krabi Town due to its central location, very close to the daily and night markets. Wi fi in room is very good, in fact almost every eatery has wi fi. Comfortable bedroom with the basic facilities, except that the TV programs lack English channels. Staff are quite friendly and helpful although they understand much English. The...

Thank damas1946
Kamonchanok K, Guest Relations Manager at City Hotel, responded to this review

We really would love to thank you for your review and staying with us. You are always welcomed back :)

Reviewed 11 January 2017 via mobile

If you like friendly and helpfull staff, don't ever go here. We stayed here one night and booked a transfer to Koh Pahngan. We had to call the company to confirm our booking and later that day to inform aboht the pick up. The staff didn't want to call the company for us, and later they called fake. Only the...

Thank Britt V
Kamonchanok K, Guest Relations Manager at City Hotel, responded to this review

Dear Britt V, Thank you for your review. From your review we think we know you and we are all realized about your case. You should have mentioned that we inspected CCTV for you during the time we were not in the room. We did not see anyone get inside your room even being in front of your room. You...

Reviewed 29 November 2016 via mobile

Well. After I review all the bad comments for this hotel. So I didn't expect high quality or something ( I make booking first only review the comment as below). While I checking in at the hotel, it was so hot because they are under renovation. After all the several thing, while I open my room I get shocked, it...

Thank Kok O
Kamonchanok K, Guest Relations Manager at City Hotel, responded to this review

Thank you for your review Kok O. We are very glad to know you enjouy our room here. We hope to seve you a better service for your next visit. Thanks :)

San Diego, California
Reviewed 30 October 2016

I went to the travel office at this hotel and bought minivan tickets to Khao Sok. The tickets were the same price as other travel agents. Direct buses normally cost twice as much and I asked the man working there several times if it was a direct bus. "Yes, Yes. Direct. Two hours." Of course, it was not a direct...

1Thank johanna_schroeder
Kamonchanok K, Guest Relations Manager at City Hotel, responded to this review

Hello Jahanna. Thank you for your review firs of all. Your review sounds very terrible if it really happened. We are very sorry for what happened. I am rechecking with my staff who did this. I am thinking probably this maybe a kind of language barrier issue. Not all our staff can communicate well in English. Therefore this may heppen....

Essex, United Kingdom
Reviewed 4 February 2016

Spent 2 nights in this place. We was put in a room in the dark and dingy part of the hotel as we are backpacking on a budget we didn't expect anything fancy but this was the worst we had seen yet! We have paid less else where and got more. There were bugs everywhere all over the beds and...

Thank lobster t
Kamonchanok K, Guest Relations Manager at City Hotel, responded to this review

This sounds very terrible and we would like to say sorry for your bad experience here. After all review and comment on that building, now we just finished the renovation so all rooms are very fine now. There is nothing else we can do for you unless letting you know we are very sorry for what happened to you. If...

Amsterdam, The Netherlands
Reviewed 31 January 2016

Stayed only one night on our way to Phi Phi. Big rooms, A/C, good wifi connection, great location on the corner of the day market and 2 min walk to the night market (great food and fun atmosphere, a must to try out!). It's run by a muslim family, so everything is very clean and neat. Friendly staff too. They...

Thank Irina B
Kamonchanok K, Guest Relations Manager at City Hotel, responded to this review

Thanks for your review IrinaAna. One thing we would like to correct you is that we are not muslim fam running the business. Anyway thank you for review and we are very happy to know you are happy with your stay. Best Regards, Nok

Reviewed 20 January 2016 via mobile

When arriving in middle of a hot day it's nice to get in to the aircon room, maby a bit to much at night though. Staff is not really very service minded, but if you ask politely they help out. Hotel is very close to night market and the weekend fair is just on the backside of the hotel.

Thank Jonas Q
Sacramento, California
Reviewed 3 January 2016

The hotel was supremely inexpensive so I didn't expect much. I booked this hotel for one evening as my flight was leaving at 1 am and I wanted a place to hang out to make sure my daughter could get some sleep before going to the airport. The room was too hot to not have the A/C on and the...

Thank deohayes
Rotterdam, Zuid-Holland, Netherlands
Reviewed 31 December 2015 via mobile

Accidentally ended up here while looking for the City House. Rates where 650 baht for an old wing room and 950 for new wing. We asked to see the rooms before deciding and picked the new wing, which was still outdated but perfectly fine for the price. Large room, a king size bed. Aircon was a bit of an issue,...

Thank Emilian85
Reviewed 24 December 2015 via mobile

Awful. Felt like somebody died in this room so eerie and unwelcoming, overpriced. Could barely sleep, something just didnt feel right about this place. Black mould growing on the ceiling.Many better options in Krabi town.

1Thank Emma F

126 photos of this hotel

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Management photos: Courtesy of the property manager

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Hotel & Grounds (6)
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04/06/2017 05/06/2017
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  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
City Hotel is situated in the center of Krabi Town where you can easily going to every where. Next to the hotel is Seven Eleven. Night market is on he opposit side. Walking street is just on our back. This is what makes your stay pleasant and very comfortable. We have 24-hour front deak who can assist you all the time. There are 5 room types provided all guest here with reasonable price and service. ... more   less 

Additional Information about City Hotel

Address: 15/2-4 Soi 10 Maharat Rd | Paknam, Muang, Krabi, Pak Nam, Krabi Town 81000, Thailand
Region: Thailand > Krabi Province > Krabi Town > Pak Nam
Price Range: $28 - $46 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — City Hotel 2.5*
Number of rooms: 54
Reservation Options:
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Also Known As:
City Hotel Krabi/Pak Nam
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Questions & Answers

Questions? Get answers from City Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors less noise, not much of view though”
damas1946, 26 Apr 2017 | Read review
“get the aircon room, do not cheap out for the fan rooms”
kimmi92, 7 Dec 2015 | Read review
“Sleep outside. it's safer and better value.”
nzd555, 27 Jan 2015 | Read review
“not really sure if there are any really good rooms per se... no view, all just pretty basic (although didn't get bit by bedbugs, thankfully)”
jeniferd273, 15 Jan 2015 | Read review
“Apparently the old rooms stink of smoke so ask for the new ones - we had no issues.”
  • Awesome view from room. Cafe for brekky in building on left. Night markets on right!
JKRWOz, 26 Apr 2014 | Read review
5 of 5
US$20* /night
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Prices are for 1 room, 2 adults
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