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West Inn & Suites Carlsbad

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West Inn & Suites Carlsbad
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1,091 Reviews from our TripAdvisor Community

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Showing 1,077: English reviews
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Los Angeles, California
Reviewed 2 days ago NEW

My husband and I visited this property for one night to check it out for a group weekend retreat later this year. This was our first time there, and we were pleasantly surprised. Our family has spent a lot of time visiting Carlsbad, but have never seen this hidden gem. West Inn & Suites is like a mini-resort. It is...

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Thank antsonia
Polson, Montana, USA
HOTEL’S FAVOURITE REVIEW
Reviewed 13 February 2017

I read all of the reviews before booking with the West. All of them were true. The West Inn and Suites truly gets service right. They helped me with my golf clubs getting shipped to and from the West, they were fantastic with our 6 year old, and the shuttle service was really helpful. Location is great. Don't be afraid...

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Thank cmilton
About Hotel's Favourite Review
San Antonio, Texas
Reviewed 3 days ago NEW

The staff was excellent - the hotel is a great place to lay your head. I will be using this hotel in the future for all travel in the area. It is nice that there is a fridge & microwave in the room, along with a safe. Loved the huge shower - but best of all is the bed! It...

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Thank Leah P
Reviewed 4 days ago NEW

Our room had two king size beds. It was spacious and very well kept up. The included breakfast had a great selection of hot and cold items. The 8:00 pm cookie treat was a family favorite. The staff was "Disney Like" in their dealing with guests. They were very friendly and went out of their way to be helpful. I...

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Thank Todd S
Arlington, Virginia
Reviewed 3 weeks ago

Staff is extraordinary, and the room was beautiful, large and clean. And the hot breakfast buffet in the hotel was delicious. There were also two excellent restaurants adjacent to the hotel. It was quite amazing how the triple pane glass in the windows of the hotel eliminated outside noise, Unfortunately, there was a very loud family above our room whose...

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1Thank Jane215
Kimberly A, General Manager at West Inn & Suites Carlsbad, responded to this review

Dearest Jane215 Thank you for sharing of your stay and finding some comfort with our triple paned windows. We do appreciate your favor and willingness to return to West despite the disturbance you experienced. Please know we will note your profile for a third floor room to ensure a return visit that is peaceful and restful. We appreciate your time...

Boise, Idaho
Reviewed 3 weeks ago

This is a fairly nice hotel but don't plan on sleep unless train whistles don't bother you. We had ear plugs and could still hear the trains fairly loudly. The staff was fairly basic and this hotel is really nothing special for all the positive reviews.

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Thank Idahogoldman
Reviewed 3 weeks ago

We just finished our second stay at the West Inn and couldn't be happier. They are extremely nice and the hotel is always clean and neat. The front desk staff was always ready to help and even seemed to enjoy talking to my very talkative 8 year old. The room was always immaculate after returning from our day's outings. The...

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Thank Chris M
Kimberly A, General Manager at West Inn & Suites Carlsbad, responded to this review

Chris M Many thanks for your favorable review and shout out to the team. We are honored to have earned your return visit and want to be your hotel of choice when visiting Southern California. We appreciate your kindness! In the Spirit of Hospitality, Kim & Team West

Reviewed 17 February 2017 via mobile

Lovely, very clean and well kept hotel. The staff was very efficient and extremely friendly. The included buffet breakfast was delicious as were the milk and cookies before bed. The location was great as we wanted to be close enough to visit San Diego easily but also not too far from LA. Overall a fantastic experience and I highly recommend...

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Thank Samanthamak
Kimberly A, General Manager at West Inn & Suites Carlsbad, responded to this review

Thank you Samanthamak! We appreciate your time and willingness to share of your time with us. Know we look forward to serving you whenever your travels bring you to San Diego. We remain at your service, Kim & Team West

Chicago, Illinois
Reviewed 16 February 2017 via mobile

We were at West Inn in December 2016 and this place could not have been any better. We had the 2 king suite which was a huge room with a separate sitting area. The sitting area had a flat-screen TV, coffee table, couch and a small dining table and it was not crowded at all. There was also a flat...

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1Thank Goinawae
San Bernardino, California, United States
Reviewed 9 February 2017 via mobile

I have stayed here twice now, both times for business purposes. Each day has been absolutely fantastic. The team here is welcoming and friendly. The rooms are always clean and comfortable. They go above and beyond to make sure you are as comfortable and as satisfied as possible. Great stay. Will definitely be coming back.

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Thank MeMyself_12
Kimberly A, General Manager at West Inn & Suites Carlsbad, responded to this review

Dearest MeMyself_12 Know it warms our hearts to have earned your trust. We vow to always provide for a restful and favorable stay while you travel on business. Thank you for taking the time to write and share of what makes us special. We remain at your service, Kim & Team West

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Next to the pristine beaches of Carlsbad, minutes from attractions such as LEGOLAND, the Museum of Making Music, Lagoons and Outlet Shopping, our boutique style hotel offers 86 rooms including 36 suites. All rooms include one or two king sized beds, free wireless HSIA, 37" flatscreen tv's, refrigerator stocked with two complimentary welcome waters upon arrival, microwave, hairdryer, iron / ironing board, and complimentary full breakfast. For relaxation enjoy our water wall around a sparkling pool/whirlpool. Adults take part in our Seasonal Pour while our smaller guests enjoy cookies and milk at bedtime. Let our shuttle service (within 5 miles of the hotel)take your mind off gathering directions while our Concierge team plan your next move. The property features two dining on-site dining options Bistro West (Contemporary Farm to Table faire) and West Steak and Seafood (Fine Dining). ... more   less 

Additional Information about West Inn & Suites Carlsbad

Address: 4970 Avenida Encinas, Carlsbad, CA 92008-4343
Region: United States > California > Carlsbad
Price Range: $244 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — West Inn & Suites Carlsbad 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
West Inn & Suites Carlsbad Hotel Carlsbad
West Inn And Suites Carlsbad
West Hotel Carlsbad
Carlsbad West Hotel
Hotel Style:
#1 Family Hotel in Carlsbad
#1 On the Beach Hotel in Carlsbad
#3 Best Value Hotel in Carlsbad
#4 Romantic Hotel in Carlsbad
#6 Business Hotel in Carlsbad
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Questions & Answers

Here's what travellers have asked, with answers from West Inn & Suites Carlsbad staff and other travellers.
21 questions
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Questions? Get answers from West Inn & Suites Carlsbad staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room on the 3rd floor, north (freeway) side of the hotel to minimize train noise.”
 of 5 bubbles antsonia, 24 Mar 2017 | Read review
“We had a great king suite overlooking the pool.”
 of 5 bubbles cmilton, 12 Feb 2017 | Read review
“Rooms on higher floor towards East side of hotel are quieter”
 of 5 bubbles lemeSanDiego, 28 Jan 2017 | Read review
“The larger suites are great if you need plenty of living space”
 of 5 bubbles Bryan_Carey, 1 Dec 2016 | Read review
“Even though the property is close to the freeway it isn't a noisy hotel from any spot.”
 of 5 bubbles lesleg2015, 28 Nov 2016 | Read review
5 of 5