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Grand Pacific Palisades Resort and Hotel

Booking.comUS$159*
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Certificate of Excellence
GreenLeadersSilver level
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Grand Pacific Palisades Resort and Hotel
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1,645 Reviews from our TripAdvisor Community

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Showing 1,617: English reviews
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Bellevue, Wa
Reviewed 3 days ago NEW

I've stayed many places in Carlsbad, and this is a very nice resort. Gorgeous location. When I arrived at 5, it was a busy as that was check in time. But I was handed a glass of complementary champagne...needless to say, that helped the wait go by faster. And made me feel appreciated. Little things here make a big difference....

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Helpful?
Thank D D
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Thanks for the wonderful review - we pride ourselves on service and going the extra mile, so hearing that you appreciated our complimentary champagne to make check-in a little easier is great feedback. Come back - we'd love to see you again!

Carlsbad, California
Reviewed 5 days ago NEW

This isn't a hotel but a timeshare. I was under the impression this was an upscale hotel. The room is ugly and shabby with cheap and worn furniture, flooring, towels etc. Doesn't have basic amenities you expect in a nice hotel room. It's in a great location but my room has no view at all. Apparently they just have queen...

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Helpful?
Thank Debibay
GPR S, General Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Debibay, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (760) 827-3200 at your earliest convenience to discuss.

Jackson, Wyoming
Reviewed 6 days ago NEWvia mobile

We just got back from a wonderful stay st the Grand Pacific Palisades!! This was a great place to unwind and relax! Daily activities made it nice for the kids during the daytime! My only complaint, pool closes too early... 9pm- so that was a disappointment. Had to get creative in the evenings with no night swimming available! But we...

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Helpful?
Thank Jhmom
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Jhmom, thank you for the high star rating! We're glad to hear you enjoyed your family getaway. Nothing beats great weather, great views, and great service. See you next time!

La Mirada, California
Reviewed 6 days ago NEWvia mobile

I love this resort. The rooms are lovely. The view from my balcony featured the pool, ocean, and flower fields. Staff was exceptional. Gene in maintenance quickly fixed a few problem we were having. Had my family here the beginning of the week and girlfriends the second half. Resort was perfect for both groups.

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Helpful?
Thank michelfox
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Hi Michelfox, thank you for taking the time to leave a review for us at Grand Pacific Palisades Resort. Sounds like you had a wonderful trip. We're happy we could meet your expectations! We appreciate your feedback. Hurry back...we’re certainly expecting you!

Erie, Pennsylvania, United States
Reviewed 1 week ago NEWvia mobile

We booked this stay through HGVC and were shocked and seriously disappointed when we walked through the door of our unit. Where to begin? 1. Cracked tiles that were loose as you walked through the kitchen. 2. Missing grout in the kitchen was filled with food from previous use. 3. Dirty Solo cups in the grass under the balcony. 4....

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Helpful?
Thank MLG4445
GPR S, General Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Mlg4445, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than extraordinary. We will definitely share this with the rest of our leadership team to address. Thank you for leaving feedback.

Northbrook, Illinois
Reviewed 2 weeks ago

We stayed in a one bedroom "vacation club" room overlooking the blooming "Flower Fields". Didn't know what to expect, but ended up being pleasantly surprised. The unit was very spacious and well maintained - though it may be time to freshen up some of the furniture. Our room was over the adult pool - but noise was never an issue...

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Helpful?
1Thank mchud
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

We appreciate your positive review about your recent experience with us! It's great to read that you were pleasantly surprised during your stay. We're glad you had a nice vacation! Your comments are appreciated. From everyone here, we hope to see you again soon.

Huntington Beach, California
Reviewed 2 weeks ago via mobile

We LOVE coming to this property in Carlsbad, even though we live about 90 minutes up the coast at Huntington Beach. The San Diego area is an easy-to-drive getaway and we like going for either a long weekend or, this week, the entire Spring Break week. We are long-time owners here and many times, trade-out our weeks for other GPX/Hilton...

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Helpful?
1Thank CalButtercup
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Calbuttercup, we are so pleased you enjoyed your visit to Grand Pacific Palisades Resort! We're happy to hear you had such a positive experience with our team and that you received exceptional service! We'll share your thoughts about the basketball court with management. If you ever need anything else from us or have any comments or questions, please feel free...

Tustin, California
Reviewed 2 weeks ago

The whole staff were friendly and helpful during our stay. A special commendation to the Activity Center and Jose Ramirez is necessary. Jose went above and beyond with his customer service and made my whole family very comfortable spending time at the activity center most of our stay. My kids loved it! Thank you Jose!

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Helpful?
Thank huangmarge
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Hi Huangmarge and thanks for your review. Your opinion plays an integral part in our customer service. Delivering excellent service is our utmost priority and we are thankful that you have experienced it. Can't wait to see you again!

Reviewed 2 weeks ago

Great location! Close to legoland, shopping, restaurants and the beach. The beds were very comfy and everyone was so accommodating. Steve the Shuttle Driver was awesome! He was so prompt to pick us up and had great conversation. He knew so much about San Diego and had some great suggestions for us. 5 stars for Steve!

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Helpful?
Thank Mallory F
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Mallory F, thank you for your kind words and this wonderful review! Steve will be happy to hear this! If you have any further questions, please don't hesitate to reach out!

Reviewed 2 weeks ago

Two bedroom unit was bigger than expected. Very nice layout. Pool was great. Loved the ping pong table. Only wish it had been warmer. The staff was very helpful and accomodating. Walking distance to legoland was awesome, since everything else is a bit of a drive. The only thing that I didn't like was the bed. Memory foam makes me...

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Helpful?
Thank Karen W
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Hello Karen. We thank you for taking the time to leave us feedback. We will discuss your comments with our team so they know how their actions made a difference for your family! We look forward to welcoming you back for years to come.

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available

Additional Information about Grand Pacific Palisades Resort and Hotel

Address: 5805 Armada Drive, Carlsbad, CA 92008-4609
Region: United States > California > Carlsbad
Price Range: $247 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Pacific Palisades Resort and Hotel 3.5*
Number of rooms: 210
Reservation Options:
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Also Known As:
Grand Pacific Palisades Hotel Carlsbad
Grand Pacific Palisades Resort
Hotel Style:
#2 Top resorts Hotel in Carlsbad
#4 Green Hotel in Carlsbad
#12 Romantic Hotel in Carlsbad
#15 Family Hotel in Carlsbad
#20 Business Hotel in Carlsbad
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Questions & Answers

Here's what travellers have asked, with answers from Grand Pacific Palisades Resort and Hotel staff and other travellers.
39 questions
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Questions? Get answers from Grand Pacific Palisades Resort and Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No idea. I made reservations a couple of months ago but they still didn't have a single solitary room available with a view or a king bed.”
Debibay, 25 Apr 2017 | Read review
“Ask for units facing the Flower Fields and the ocean.”
mchud, 15 Apr 2017 | Read review
“Top floor is best, so you don't hear people clomping around”
karenwT5430CI, 10 Apr 2017 | Read review
“Ask for 2nd floor or higher for a view.”
P1465OLmarkm, 10 Apr 2017 | Read review
“For me...ocean view!”
back2yl, 8 Apr 2017 | Read review
5 of 5
Booking.com
US$159* /night
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TripAdvisorUS$159
Expedia.comUS$159
TravelocityUS$159
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Prices are for 1 room, 2 adults
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