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Stayed in 2 different rooms on consecutive nights. While the beds are up to Marriott comfort standard, the housekeeping is not. Floors in both rooms were not well vacuumed. Leftover trash was under the desk. Both sofa beds were disgusting with crumbs & trash on...More
1 Thank trippish
Response from Duncan M, General Manager at Residence Inn San Diego CarlsbadResponded 30 January 2017
Thank you for taking the time to post in regards to your recent stay at the Residence Inn San Diego Carlsbad.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during...More
Nice, comfortable rooms made a five day visit enjoyable,
'The staff was great and the service excellent. This hotel is about 30 minutes from San Diego and 15 minutes to Del Mar. Easy drives. A visit to Carlsbad and LEGOLAND is so easy from this...More
Thank Neil A
Response from Duncan M, Manager at Residence Inn San Diego CarlsbadResponded 8 December 2016
Thank you so much for taking the time out of your day to post this wonderful review about the Residence Inn!
We are thrilled to hear that you loved our location and service. Our staff work hard very day to ensure each guest as a...More
This is our second review of this hotel. We had another 7 day stay at the hotel, and while there are good things to say about this hotel, the same concerns we had about the lack of attention to detail still exist, along with finding...More
1 Thank blkjck5697
Response from Duncan M, Manager at Residence Inn San Diego CarlsbadResponded 8 November 2016
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you experienced in the room.
I thank you for taking...More
Wow! This place made for such an amazing stay. Close enough to everything but far enough to get away! Our room was lovely and had all the accommodations for a great stay! Full furnished kitchen with a full size fridge, desk space to do work...More
1 Thank ainouye11
Response from Duncan M, Manager at Residence Inn San Diego CarlsbadResponded 25 October 2016
Thank you so much for the glowing review. Our staff work hard to ensure every guest has a memorable experience; they will be so happy to read your comments.
Glad you enjoyed our amenities and had the chance to join us for our RI Mix....More
Only cons were the trash under the couch areas and the thin used mattress on pull out bed. It felt like i was sleeping on straight springs .. i woke up with back ache. I called the front office they couldnt replace the mattress instead...More
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Response from Duncan M, Manager at Residence Inn San Diego CarlsbadResponded 19 October 2016
Our staff work hard to ensure each guest has a great experience, I apologize that we were unable to do so in your case. I’ll speak with the housekeepers concerning the couch area.
Unfortunately we didn’t have any “new” mattresses. I hoped that by providing...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$174 - US$338 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Business Hotel in Carlsbad
#16 Family Hotel in Carlsbad
#17 Romantic Hotel in Carlsbad
Non-Smoking Rooms ,
Number of rooms
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