We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sheraton Carlsbad Resort and Spa

Show Prices
#16 of 36 Hotels in Carlsbad
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Carlsbad Resort and Spa
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,203 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Carlsbad Resort and Spa
See the most recent reviews
Showing 1,173: English reviews
Reviewed 12 January 2017

The grounds, rooms, lobby and (our) views at the Sheraton Carlsbad Resort and Spa are beautiful. We went in mid-November for a family getaway and had a great experience. Carlsbad is such a cute town and it was a very central place to stay for southern California - we really got to see a lot of places by staying between...

 Report
Helpful?
Thank NinWestKelowna
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear NinWestKelowna: We couldn't agree more! Being here is like having it all! LA, San Diego, beaches, mountains, hiking, biking, shows, theater, dinning, shopping, the list for our little town goes on and on! Hope to see you back again soon!

Reviewed 7 January 2017 via mobile

We checked in yesterday afternoon. The hotel lobby is very nice and well designed. Friendly staffs at the front door and check-in counter. As a Platinum member of SPG, I was given a room on the SPG floor (third floor). The other benefit was $32 credit towards breakfast at a very nice restaurant with friendly staffs. The room was large,...

 Report
Helpful?
Thank chi z
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear Chi Z: Thank you for your review of our property. We look forward to seeing you return soon! Cheers!

San Francisco, California
Reviewed 31 December 2016

Incredible grounds just a short drive to the beach and towns north of San Diego. The hotel itself was spectacular, the room was huge and just what we needed! Only downside- the hotel is right by legoland so we were awoken at 7 am to screaming kids. Assuming this is pretty standard considering the proximity to Legoland. Otherwise, great stay...

 Report
Helpful?
Thank tamar93
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear tamar93: Are you sure the screaming you heard wasn't from the other adult guest displaying their enthusiasm and excitement for the spectacular room they may have been given? One can never be too sure, as excitement seems to be a contagious thing around here... at any age! ;) Hope to see you back soon!

San Francisco, California
Reviewed 30 December 2016

I stayed at the Sheraton several nights with my children while visiting Legoland. This is definitely the nicest Sheraton I've experienced. The property used to be a Ritz Carlton, and it shows. From the impeccable grounds to the flawless customer service, this hotel is in a class of its own. Our room was large and nicely appointed. We had a...

 Report
Helpful?
1Thank Erin74
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear Erin74: Thank you for your wonderful review and validation to our team that work hard day in and day out to do what they do everyday for our guests! Thank you for noticing and verbalizing the team's efforts! We will definitely share your praise with them!

Tucson, Arizona
Reviewed 28 December 2016

While the hotel is attractive on the surface, the overall experience was completely disappointing. Starting from the moment we arrived, there was exactly one front desk attendant who was helping an angry customer for about 10 minutes. When I came in the lobby a bit later to ask a question there were exactly zero employees around - no front desk...

 Report
Helpful?
1Thank ncinaz
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear ncinaz: We are sorry to hear that we may have failed in a few areas during your stay. All points have been addressed with our senior management team and front desk team. While we strive to have every team member out and upfront at all times, sometimes things happen beyond control. Especially during cold season... :( We hope the...

Portland, Oregon
Reviewed 28 December 2016

Like others with low review scores I agree that the Sheraton Carlsbad has poor customer service, both with their front desk and management. The thing that really bugs me though is that they add $28.00 in hidden fees: $12 Parking - when there is plenty of public space - they go so far as to block them off so people...

 Report
Helpful?
Thank junkforjeff
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear junkforjeff: Thanks for sharing your concerns and view of our resort and parking fees. We are truly sorry our valet staff failed to communicate the coned off - (as well as some designated spots that may not have been marked for overflow valet parking) are used to valet park those guests that would rather valet their vehicle then park...

Los Angeles, California
Reviewed 24 December 2016 via mobile

Not much to complain about other than the physical design of the building. We have small kids ourselves and I suspect we're more tolerant than most when it comes to noise, but this has been a cacophony of thumps/thuds all night, first from directly above us but now also from the sides. Mostly kids running/playing, which - again - is...

 Report
Helpful?
Thank HighDrive
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear HighDrive: Thank you for sharing and for understanding how every thump, thud, and POW can often disturb others around. Even when having kiddos of your own... we wish everyone was as conscientious as you so THANK YOU for reminding us all!

Santa Cruz, California
Reviewed 24 December 2016

Just to emphasize 2 points about this property. For those of you visiting Legoland with small children, this place is so fantastic because you can avoid the 24/7 chaos of the Legoland Hotel and find some quiet respite in between your visits to Legoland. This has been mentioned in other reviews but as a grandparent, this CANNOT BE EMPHASIZED TOO...

 Report
Helpful?
1Thank Edward L
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear Edward L: Wisdom is born in the experience of a grandparent... thank you for sharing yours! ;)

Seattle
Reviewed 12 December 2016 via mobile

We stayed for a weekend. Very helpful & friendly staff! Valet parking & front desk A+. Clean, comfortable room. Nice desk area with outlets. Beautifully landscaped property, which was festively decorated for Christmas. Pool area is gorgeous. I used the complimentary shuttle which was So nice/convenient! Would definitely return/recommend to others.

 Report
Helpful?
1Thank SeattleBoraBora
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear SeattleBoraBora: We are delighted you enjoyed our festively decorated resort! We aim to glitter, glow, and swirl with holiday cheer and happiness throughout! It has even been said that Good ol' St. Nick has been spotted adoring our resort pool as well ;) Hope to see you again in the upcoming New Year!

Las Vegas, Nevada
Reviewed 11 December 2016

I stay here for one night just to check it out. I have to drive 30 miles to my job site. I arrive around 9PM. The signs are pretty good showing directions to self parking, which is $15. It is pretty close to the main entrance. Check in was easy. I am a Platinum member and I used one of...

 Report
Helpful?
Thank Tom Y
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear Tom Y: Thank you for the feedback on our resort. We hope the next time you stay with us, you will allow us the opportunity to show you where the popup power outlets are located at on top of the desk for charging phones, laptops, etc.. They can be a bit tricky to locate if they're in their down...

705 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (293)
Viewed
Pool/Beach Area (38)
Viewed
Hotel & Grounds (46)
Viewed
View from Room (19)
Viewed
Bathroom (22)
Viewed
Room/Suite (47)
Viewed
Family/Play Areas (1)
Viewed
Dining (9)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (110)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (370)
Viewed
Amenities (117)
Viewed
Coastal King Room (27)
Viewed
Coastal King Room with Large Balcony (56)
Viewed
Pool (39)
Viewed
Dining (33)
Viewed
The Hotel (69)
Viewed
Traditional Double Room (29)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (42)
Viewed
Pool/Beach Area (9)
Viewed
Hotel & Grounds (10)
Viewed
Business Centre/Function Rooms (11)
Viewed
Dining (4)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Carlsbad hotels
1.8 km away
West Inn & Suites Carlsbad
0.9 km away
LEGOLAND California Hotel
4.0 km away
Cape Rey Carlsbad, a Hilton Resort
Show Prices
Show Prices
Show Prices
2.0 km away
Hilton Garden Inn Carlsbad Beach
1.4 km away
Carlsbad by the Sea Resort
Carlsbad by the Sea Resort
#29 of 36 in Carlsbad
624 reviews
6.3 km away
Omni La Costa Resort and Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated between Los Angeles and San Diego, we're adjacent to Legoland CA and provide a refreshing retreat in a charming coastal community. Onsite we have over 30,000 sq ft of event space. ... more   less 

Additional Information about Sheraton Carlsbad Resort and Spa

Address: 5480 Grand Pacific Drive, Carlsbad, CA 92008
Region: United States > California > Carlsbad
Price Range: $273 - $446 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Carlsbad Resort and Spa 4*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Priceline, Hotels.com and Booking.com so you can book your Sheraton Carlsbad Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Carlsbad Hotel Carlsbad
Carlsbad Sheraton
Hotel Style:
#5 Business Hotel in Carlsbad
#5 Spa Hotel in Carlsbad
#10 Romantic Hotel in Carlsbad
#13 Family Hotel in Carlsbad
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Carlsbad Resort and Spa staff and other travellers.
16 questions
Ask a question
Portland, Oregon
over a year ago
San Rafael, California
over a year ago
USA

See all questions (16)

Questions? Get answers from Sheraton Carlsbad Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing pool”
 of 5 bubbles ted40, 29 Nov 2016 | Read review
“Garden side (east facing) would be quietest. West facing might have ocean views but it is also the vast open carparking area.”
 of 5 bubbles alano76, 9 Nov 2016 | Read review
“Rooms facing the north east don't have much scenery to look at”
 of 5 bubbles Hickson_Chen, 1 Nov 2016 | Read review
“I found the hotel to be fairly quiet overall, but some rooms overlook the pool, which could be noisier.”
 of 5 bubbles MacyandDan, 29 Oct 2016 | Read review
“You want a room in Building 1”
 of 5 bubbles Vecchio7, 15 Oct 2016 | Read review
5 of 5