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Holiday Inn Express Castro Valley - East Bay

HIExpress.comUS$152*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$200*
US$152*
US$200*
US$152*
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Holiday Inn Express Castro Valley - East Bay
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242 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Castro Valley - East Bay
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Showing 239: English reviews
Zurich, Switzerland
Reviewed 6 August 2016 via mobile

Typical Holiday Inn Express with clean rooms and good beds. I would come back again. One kind of stupid thing however: The room safe was closed when we arrived, so I figured the previous guest had closed it. When I asked at the front desk, I was told that they forgot the master code and cannot open any of the...

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Helpful?
1Thank muhkuh77
HIEXCASTROVALLEY, Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Guest, Thank you for expressing your feedback following your recent stay at our hotel. I apologize about the safe in your room not functioning properly, and will certainly look into the complaint you mentioned. Despite our inadequacy, we appreciate the 4-star rating. We value your business and hope for another opportunity to provide you with a flawless stay. Cordially,...

Norfolk, Nebraska
Reviewed 26 July 2016

Clean with a very friendly and eager to please staff. Check in was easy and room was as described. It was an easy 20 minute taxi ride from Oakland Airport. Breakfast was just ok, but there are plenty of other places nearby to try.

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Helpful?
1Thank mamasu2035
HIEXCASTROVALLEY, Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Greetings Guest, Thank you so much for the kind feedback. I really appreciate your recognizing our efforts as we work diligently to ensure our guests are satisfied. We value your business and hope that you return to us on your next visit. Best Regards, Elizabeth Kaufman Assistant General Manager Holiday Inn Express - Castro Valley, CA. 510.889.9300

Reviewed 5 July 2016

I was in the East Bay area for a two week intensive training and stayed at this hotel for the duration of my trip... All I can say is WOW! the housekeeping staff is amazing! they kept my room spotless every single day with fresh towels, toilet paper, and soaps. Every time I came back to my room after my...

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Helpful?
1Thank Lorraine T
HIEXCASTROVALLEY, Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Guest, It is a pleasure to hear that you had an exceptional stay with us. My staff joins me in gratitude for the kind sentiments. It means a lot to us when a guest acknowledges our breakfast & cleanliness. Again thank you and we look forward to doing business with you in the future. Elizabeth Kaufman Assistant General Manager...

Los Angeles, California
Reviewed 18 May 2016

The staff at the Holiday Inn express in Castro Valley really went out of their way to make me comfortable. I'm handicapped, so I appreciate this. In addition, the room was spotless, and it smelled fresh. There was free bottled water in the refrigerator. All in all, this was a pleasant experience for someone who really doesn't like to travel...

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Helpful?
Thank jasonjoy32
HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Jason, Thank you for expressing your warm sentiments regarding your recent stay with us. As always, we appreciate your patronage and I will certainly pass along your compliments to our team members. We value your business and look forward to serving you again on your next visit to Castro Valley, CA. Warm Regards, Omar Ansari General Manager Holiday Inn...

Grand Rapids, Michigan
Reviewed 10 May 2016

Excellent service!! All of the staff was very friendly from the front desk, (Omar) not sure of the names, to the breakfast service and the housekeeping crew! Very comfortable beds, very clean rooms, iron, blow dreyer, mini fridge and even a keurig coffee maker! Everything I needed to make my stay great! Thank you for a wonderful stay! We will...

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Helpful?
Thank srterrill
HIEXCASTROVALLEY, Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Guest, Thank you for your kind review! We appreciate you acknowledging our dedicated team members who strive everyday to provide great experiences for our guests. We hope when you return to the East Bay that you will give us the pleasure of staying with us. Warm Regards, Elizabeth Kaufman Assistant General Manager Holiday Inn Express gm@hiexcastrovalley.com 510.889.9300

San Diego, California
Reviewed 14 April 2016

Front desk people Natasha is friendly and efficient. Lupe from housekeeping accommodating and friendly. Breakfast is fresh and very well served! Parking is ample and rooms are always smelling fresh. Traffic is grinding and heavy, so plan ahead your trips.

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Helpful?
Thank Eric R
HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Eric, Thank you for expressing your warm sentiments regarding your recent stay with us. We appreciate you acknowledging our team members and will certainly pass along your compliments to them. Elizabeth Kaufman Assistant General Manager Holiday Inn Express - Castro Valley, CA gm@hiexcastrovalley.com 510.889.9300

Brea, California
Reviewed 13 April 2016 via mobile

This hotel makes me feel so welcome, it is almost like being at home. Staff is friendly and accommodating, bed is perfect, keurig, fridge, and microwave in room, and very clean. A nice breakfast provided with something for everyone. To all at the Holiday inn, a very warm thank you.

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Helpful?
Thank mimisaint
HIEXCASTROVALLEY, Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear MimiSaint, It is a pleasure to hear that you had an exceptional stay with us. My staff joins me in gratitude for the kind sentiments. It means a lot to us when a guest acknowledges our breakfast, cleanliness, and when you say this place feels like home. Again thank you and we look forward to doing business with you...

Caldwell
Reviewed 31 March 2016 via mobile

We found this to be a clean and great place to stay. The staff was helpful and kind. The rooms were clean and beds comfortable. It's in close proximity to the Oakland Temple, which is what brought us to Oakland.

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Helpful?
Thank kathymcintyre
HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Kathy, Thank you for expressing your warm sentiments regarding your recent stay with us. We appreciate you acknowledging our team members and will certainly pass along your compliments to them. We love it when guests use clean, great, and comfortable to describe their stay with us, and it also serves as motivation when our guests recognize our efforts. We...

Reviewed 6 February 2016

I recently stayed at this location for 30 days. The manager, Omar Ansari, is wonderful as well as his staff. Special kudos to staff Chandan and Natasha. The smallest request was taken care of immediately. My room was spacious, clean, everything in working order -- TV, heater, coffee maker, hair dryer, etc. All staff were polite and very helpful. I...

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Helpful?
Thank Elizabeth G
HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Elizabeth, Gratitude for the excellent 5-star review! We appreciate your feedback as one of our longer term guests. I will certainly pass along your compliments to my team members as they continuously strive to ensure our guests have the best possible experience when staying with us. We appreciate your recommendation and hope we have the pleasure of welcoming you...

Castro Valley, California
Reviewed 30 January 2016

My apartment has water damage and we needed a hotel quickly and they took care of everything and was on top of cleaning and the breakfast is like a Denny's pretty darn good food and coffee and drinks. Breakfast for 4 people is typically $40 and that is a great deal because it included, eggs and bacon and sausage and...

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Helpful?
Thank AkaiRed
HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Guest, I am pleased to hear we were able to make an unfortunate situation a little better by providing you and your family comfortable accommodations and exceptional service by our team members. I am glad you enjoyed our complimentary Express Start hot breakfast. We appreciate you taking the time to give us your feedback and hope that you keep...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Introducing the new Holiday Inn Express in Castro Valley, featuring 54 newly remodeled comfortable, spacious, and convenient rooms which are all 100% smoke-free and pet-free. We offer our guests complimentary Express Start breakfast, 24hr Front Desk, In-door Sauna, and a 24hr Fitness Facility. Free High speed Wi-Fi is available to all our guests. 37Inch Flat Panel HD TV's are installed in all our rooms, along with Serta-Elite Plush Mattresses. Newly built Market Place available to our guests. Our hotel is centrally located in the East Bay, CA in a desirable and friendly neighborhood with plenty of restaurants and fun activities nearby such as Lake Chabot Regional Park, (Fishing & Boating) Oakland Coliseum, Golfland Golden Tee, Willow Park Golf Course and much more! The Holiday Inn Express, Castro Valley hotel is committed to achieving exemplary guest satisfaction, and we look forward to providing you with quality customer service! ... more   less 

Additional Information about Holiday Inn Express Castro Valley - East Bay

Address: 2419 Castro Valley Blvd, Castro Valley, CA 94546-5119 (Formerly Comfort Suites)
Region: United States > California > Castro Valley
Price Range: $227 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Castro Valley - East Bay 2.5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Comfort Hotel Castro Valley
Comfort Suites Castro Valley
Castro Valley Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Castro Valley - East Bay staff and other travellers.
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Questions? Get answers from Holiday Inn Express Castro Valley - East Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter on front side of the hotel. Freeway in back.”
casper684, 18 May 2017 | Read review
“One side faces highway, though noise not too bad.”
Artemus_Gordon, 26 Apr 2017 | Read review
“We were on the fourth floor and very quiet.”
hutchplace, 17 Dec 2016 | Read review
“North side has better views. Some covered parking is a plus!”
normanf96, 14 Dec 2016 | Read review
“Top floor nice (with slight freeway noise).”
277augustc, 5 Nov 2016 | Read review
5 of 5
HIExpress.com
US$152* /night
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Booking.comUS$152
HotelQuicklyUS$200
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Prices are for 1 room, 2 adults
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