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All reviewsdouble treefront deskcookiespalm springscorner suiteroom servicelate checkpool areafire pitgolf resortbeautiful propertya great staymountain viewdesert princessrooms are niceroom was largegreat pool
Stay far away - very poor service and care of customers. Several glaring and disappointing errors during the stay. PETER is the absolute worst , like a robot zombie with no emotions or care. It's such a shame because landscaping / property are nice but...More
Response from TOYA T, Manager at DoubleTree by Hilton Hotel Golf Resort Palm SpringsResponded today
Hello, I am truly sorry and embarrassed to hear that there were several mistakes made during your stay. I would love to discuss how we could make this better for you and perhaps you can give us another try. Thank you for sharing your feedback!
We booked a last min trip to palm springs and decided to go with this hotel due to good reviews. The hotel grounds are beautiful! The staff were friendly upon check in, and the room was nice too, we were on the ground floor and...More
1 Thank Pblandy
Response from Doug W, General Manager at DoubleTree by Hilton Hotel Golf Resort Palm SpringsResponded 2 December 2017
There is no doubt that we have one of the best views in Palm Springs! Thank you for staying with us and we hope you come back soon.
I thought this was a convenient location as it was a 15 minute drive to many Palm Springs restaurants and about a mile from I-10. The grounds are lovely as is the pool area. The room was typical and the walls a bit too thin....More
Be VERY VERY careful. $7/night fee for being on the top floor, $25/night resort fee that is supposed to cover the cost of Wi-Fi that is already supposed to be free if you have Hilton Honors. So far, still no fee for looking in the...More
My room was small for the price but clean and comfy. Pool was great. Food is good. Agree that staff seem overwhelmed at times. Would stay here again but a little tight for family of four. Would consider a suite next time if price is...More
The pool can be accessed on that same day before check-in and check-out. Our pool gate requires a room key to get in so a room key will not work after check-out; however, you can always come back to the front... More
The pool can be accessed on that same day before check-in and check-out. Our pool gate requires a room key to get in so a room key will not work after check-out; however, you can always come back to the front desk and request a pool key for the remaining of the day. We will even hold your luggage until you are done soaking in the sun! Who wouldn't want to enjoy that beautiful mountain view by the pool a little longer right?