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There are not a ton of really nice hotels nearby the Sheraton in Cerritos and as a result it hosts many giant wedding receptions. Yet despite the incredibly loud lobby, the room was quiet large clean and nice with nice views. I would return.More
Response from Kent G, General Manager at Sheraton Cerritos Hotel at Towne CenterResponded 21 December 2016
Thank you for your feedback. I’m happy to know that you would return to us! Our hotel is pretty popular for social events because of the location and a large function space. Your comfort in the guest room is important to us and it looks...More
I always stay in Sheraton or other SPG hotels during my vacations but this Sheraton in Cerritos is the worst. I will never ever stay in this hotel again. The room Cleaners are lousy they don't clean the room properly and worst they don't re...More
Response from Kent G, General Manager at Sheraton Cerritos Hotel at Towne CenterResponded 14 December 2016
Thank you for your comments. I apologize that we did not meet your expectations. Your review have been forwarded to the appropriate Departments concerned.
The hotel was very nice. The staff was professional and courteous. The bar was great for a quick bite and the workout room was laid out well. All accommodations were excellent. I would definitely stay here again.
1 Thank Darin S
Response from Kent G, General Manager at Sheraton Cerritos Hotel at Towne CenterResponded 8 December 2016
The location is convenient (a block from Trader Joe's) and close to family for us. Even so, I wouldn't stay there again. I've never before had the experience where the service at a hotel was so poor, it ruined the hotel. Our four days was...More
Response from Kent G, General Manager at Sheraton Cerritos Hotel at Towne CenterResponded 1 November 2016
Thank you for your recent visit and vital feedback provided. I am very sorry to hear that we fell short in many areas. It is a surprise to find your door opened when you returned, it is not common at our hotel and the team...More
The good outweighs the bad so I'll start with the positives first. The hotel is big, reasonable pricing, great staff, free parking, and across the street from a shopping center which was convenient. The restaurant in the hotel offers decent food as well if you...More
Thank Chisholm L
Response from Kent G, General Manager at Sheraton Cerritos Hotel at Towne CenterResponded 15 November 2016
Thank you for sharing your recent experience with us. It’s always nice to hear our guests received great service, enjoyed the good food and accommodation. I appreciate your honest feedback about our guest rooms and the clumpy pillows – they have been replaced already. The...More
US$144 - US$250 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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