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Extended Stay America - Los Angeles - Chino Valley

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Extended Stay America - Los Angeles - Chino Valley
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116 Reviews from our TripAdvisor Community

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Showing 112: English reviews
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Los Angeles, California
Reviewed 11 April 2017 via mobile

This purchase was so regretfull! I went to check in at 3 as I was told and ended up waiting a full hour to get into a room where drawers didn't close, iron board broken smelled horribl comforters didn't match. I will NEVER stay at an extended stay America again.

Thank crystalmJ5767ET
00esa, General Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Thank you for staying with us. Please accept our apologies for the cleanliness and maintenance issues you experienced while you were here. Our guests deserve a clean, well maintained, and comfortable suite, so I regret this was not your experience. Your review has been shared with the appropriate team so we can understand what happened and correct our process. We...

Lake Havasu City, United States
Reviewed 3 October 2016

Check in went well, after that not much in the way of customer service or knowledge of the surrounding area, by the evening staff. Also this is the first property Excellent or terrible that I have stayed at, that did not have an ice machine or any ice available, other than trays in the refrigerator. These trays are empty when...

1Thank Jeannie H
Reviewed 31 August 2016

I stayed at this hotel for a week. Only the minimum of necessities were provided, although the room included a full size refrigerator, sink, microwave and stove, and these hotels typically provide glasses, plates, silverware, pots and pans, etc, this hotel only provided them when asked, otherwise our unit was empty of these items, and it took two days and...

1Thank Pjltx
Fairfield, CA
Reviewed 9 August 2016

My son plays AAU baseball so my family and I decided to say here for our five days in Chino Hills, considering the hotel room provided a small kitchenette. Upon checking in there were a lady and her two children with their Pj's on hanging around in the lobby at around 11 O'clock at night. At first glance I thought...

1Thank lifeliberylove
Chino, California
Reviewed 5 August 2016

If you need a small home away from home, choose Extended Stay. Full size refrigerator, two burner top, microwave and utensils if needed. The coffee, tea or hot chocolate with packets of oatmeal and pastries was just what we needed.

Thank fdhfredo
Manager_11525, Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Thank you so much for posting a review of our hotel. I'm so pleased to hear that you enjoyed the fully equipped kitchen as an amenity in your room and the grab-and-go breakfast to your liking. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Chino Hills, California
Reviewed 17 May 2016

My first time at an Extended Stay, and I did feel safe, comfortable, but it felt far from the basic amenities of other places. After talking with the locals for the two weeks I was here, there are better places to stay at. The customer service, rooms, and location was very nice I felt. They were always just a charm...

Thank lopiman42
Manager_11525, General Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Thank you for taking the time to write a review of your stay. I appreciate your kind comments about our staff and location; however, please accept our apologies that we were unable to exceed your expectations. To uphold our company’s high standards, I will share your feedback regarding our Wi-Fi services with our service provider to make sure everything is...

Reviewed 24 April 2016 via mobile

We visited this motel in April at an extremely good price. The service was outstanding, and the room was comfortable. The motel itself is a little worn around the edges. The grab and go breakfast that they offer, is exactly that , with nothing spectacular.

Thank 951raidersfan
Manager_11525, General Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know that our hotel’s appearance was not to your expectations. We are sorry for this issue, but are glad to read that you had a positive experience overall. I appreciate your kind comments regarding our friendly customer service and reasonable rates. The...

Las Vegas, Nevada
Reviewed 27 February 2016

Incredibly friendly and helpful staff in a wonderful, well-located, reasonably priced comfortable lodging. Building stands alone just off freeway. The stove/fridge/microwave (kitchen hardware supplies at desk on request) are sooo helpful to anyone on a budget. Full multi-unit self-serve laundry room. Free coffee in lobby 24/7 and fruit/snacks each morning. Great restaurants/shopping within 1-2 blocks (walkable). Again, staff is fantastic!...

Thank Jim C
Danville, California
Reviewed 16 January 2016

When we arrived we had a great start to a long trip thanks to Erica's plant demeanor. Sadly that is all that was positive when we got ready to go to bed we notice hair on the sheets. We asked for clean sheets but when we pulle the sheets back we found more issues including old blood stains. We changed...

Thank Rgf49er
Reviewed 4 December 2015 via mobile

Clean, affordable and very friendly staff. This is s great base of operations when visiting the Chino area will be back again. Highly reccomended. Also the snacks for breakfast were a great bonus. Location easily accessible from the freeway.

1Thank Breatheitin

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04/06/2017 05/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff

Additional Information about Extended Stay America - Los Angeles - Chino Valley

Address: 4325 Corporate Center Ave, Chino, CA 91710-5778
Region: United States > California > Chino
Price Range: $126 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Los Angeles - Chino Valley 2.5*
Number of rooms: 102
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Los Angeles - Chino Valley staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Extended Stay America - Los Angeles - Chino Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not get a room next to the back door, there is a constant flow of people slamming the door.”
Pjltx, 30 Aug 2016 | Read review
“Ask for room away from freeway for less outside noise.”
jimcJ5778JY, 27 Feb 2016 | Read review
“Book elsewhere”
Rgf49er, 15 Jan 2016 | Read review
“Quiet and Clean”
JessicaE157, 3 Dec 2015 | Read review
“Rooms were great”
brendaj650, 3 Aug 2015 | Read review
5 of 5
US$95* /night
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Prices are for 1 room, 2 adults
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