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Check in went well, after that not much in the way of customer service or knowledge of the surrounding area, by the evening staff. Also this is the first property Excellent or terrible that I have stayed at, that did not have an ice machine...More
I stayed at this hotel for a week. Only the minimum of necessities were provided, although the room included a full size refrigerator, sink, microwave and stove, and these hotels typically provide glasses, plates, silverware, pots and pans, etc, this hotel only provided them when...More
My son plays AAU baseball so my family and I decided to say here for our five days in Chino Hills, considering the hotel room provided a small kitchenette. Upon checking in there were a lady and her two children with their Pj's on hanging...More
If you need a small home away from home, choose Extended Stay. Full size refrigerator, two burner top, microwave and utensils if needed. The coffee, tea or hot chocolate with packets of oatmeal and pastries was just what we needed.More
Response from Manager_11525, Manager at Extended Stay America - Los Angeles - Chino ValleyResponded 10 August 2016
Thank you so much for posting a review of our hotel. I'm so pleased to hear that you enjoyed the fully equipped kitchen as an amenity in your room and the grab-and-go breakfast to your liking. Thank you for choosing Extended Stay Hotels. We hope...More
My first time at an Extended Stay, and I did feel safe, comfortable, but it felt far from the basic amenities of other places. After talking with the locals for the two weeks I was here, there are better places to stay at.
Response from Manager_11525, General Manager at Extended Stay America - Los Angeles - Chino ValleyResponded 24 May 2016
Thank you for taking the time to write a review of your stay. I appreciate your kind comments about our staff and location; however, please accept our apologies that we were unable to exceed your expectations. To uphold our company’s high standards, I will share...More
US$91 - US$163 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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