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07/05/2017 08/05/2017
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    Best Western Chula Vista/Otay Valley Hotel

    4450 Main St, Chula Vista, CA 91911-6508
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$18
    US$105
    US$87
    US$99
    US$99
    Traveller (25)
    Room & Suite (9)
    Dining (1)
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    Overview

    • Excellent24%
    • Very good38%
    • Average19%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “circle k” (8 reviews)
    “gas station” (11 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Chula Vista/Otay Valley Hotel
    Special Offer: Package Deal
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    Comfort Inn Chula Vista San Diego South
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 24 July 2016

    The price was great, the front desk was great, breakfast was pretty good but the room felt a bit crammed and stuffy, and I wondered how clean it was. I've never been one to allow bare feet in hotel rooms, but one of my boys...More

    Review collected in partnership with Best Western
    Helpful?
    Response from Bestwestern8555, Manager at Best Western Chula Vista/Otay Valley Hotel

    Dear Sandra, We apologize for not completely meeting your expectations during your stay. We thank you for letting us know where we need to improve as we are always thriving to do better. We have many rooms to clean and we do our best to...More

    Reviewed 24 July 2016

    This is the first hotel in Chula Vista that I stay that has a fast Wifi. It is located off the I-805 so the location is good but it may be a little noise. I got a room in the first floor and when I...More

    Helpful?
    Response from Bestwestern8555, Manager at Best Western Chula Vista/Otay Valley Hotel

    Dear Guest, We are delighted to read your comments. Every staff member at Best Western Plus Otay Valley Hotel Thanks you for staying here. We hope to see you soon. Regards, Victor M. Carrera General Manager

    Reviewed 11 July 2016

    Stayed for a concert at the sleeptrain amphitheater and got this because it was close. There were marks on the walls, ink and marker stains on the bedspreads and hair in the sheets. Didn't try the free breakfast but my son did and said it...More

    Helpful?
    Response from Bestwestern8555, Manager at Best Western Chula Vista/Otay Valley Hotel

    Dear Guest, We apologize for not meeting your expectations. We work very hard to make sure that our guest feel welcome from the moment they step into our doors. We also continuously test all the amenities and check for cleanliness in the room to make...More

    Reviewed 11 July 2016 via mobile

    Horrible!!! The air conditioner in the room was broken. Asked for another room was told there weren't any. After a couple hours the room was so hot and stuffy we couldn't breathe. I called the front desk at 2am to ask for another room once...More

    Helpful?
    Response from Bestwestern8555, Manager at Best Western Chula Vista/Otay Valley Hotel

    Dear Guest, Our deepest apologies for the incidents that you experience during your stay. We work diligently to make sure that all amenities in the room are up and running and up to guest expectations. In rare cases we have issues with items, like in...More

    Reviewed 9 July 2016

    Our toilet seat was broken, could not even flush toilet paper! There was pieces of food in the microwave. The wall by the hand towel was filthy we complained 2xs the last time they said that they would let the manager know. with no result....More

    Helpful?
    Response from Bestwestern8555, Manager at Best Western Chula Vista/Otay Valley Hotel

    Dear guest, We apologize for the experience that you had during your stay. We thank you for letting us know where we need to improve as we are always thriving to do better. We have many rooms to clean and we do our best to...More

    Comfort Inn Chula Vista San Diego South
    180 reviews
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    Chula Vista Inn
    229 reviews
    #10 of 20 hotels in Chula Vista
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$90 - US$185 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Family Rooms
    Photos
    Traveller (25)
    Room & Suite (9)
    Dining (1)
    Pool & Beach (1)
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    Questions & AnswersAsk a question
    Adriana C
    How old do I have to be to book this hotel. I'm only 18 and I'm going to San Diego for a weekend.
    26 September 2016|
    Answer
    Response from JBA_2001 | Reviewed this property |
    18
    0
    Votes
    bluenosebaby
    did you know they sell their sheets to their customers? The Best Western Plus in Woodstock New Brunswick told me so. I like the waffle design sheets (some Best westerns have a slightly different sheet). I have not been able to find it on their website, but if I don't I will be contacting the Woodstock location to buy some. They are the best sheets ever!!! If BWP staff have a link where I can purchase those waffle patterned white sheet in Canada...please share!! Diane
    1 September 2016|
    What is your answer?
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    Comstock152
    Hi. I was wondering if you offer shuttle service to Sleep Train Ampitheater? Thanks.
    8 October 2015|
    What is your answer?
    Posting guidelines
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    Room Tips
    "Not facing fwy."
    Read review
    "Avoid room 138, the smoking room. Second floor rooms are more quiet."
    Read review
    "If you do not smoke be sure to request a Non Smoking room. Rooms more quiet on the side facing the Gas..."
    Read review
    "Be sure you get a non smoking room as the others reek!"
    Read review