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DoubleTree by Hilton Hotel Claremont

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DoubleTree by Hilton Hotel Claremont
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828 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Claremont
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Showing 819: English reviews
Reviewed 12 October 2016

This is a real nice hotel. The common area has a beautiful sitting area under the sky with lights stretching across the entire area giving you a real nice place to sit and just relax. The hotel staff is very nice from start to finish. Rooms are clean and the shower has great pressure so you actually feel the water...

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Helpful?
Thank Gorving13
Glendale, United States
Reviewed 11 October 2016

Every staff member we encountered seemed to operate with the same commitment to excellent customer service. We were so impressed with their efforts to accommodate. Everyone from the front desk staff, to the restaurant staff, to the cleaning staff were friendly, knowledgeable and genuinely cared that your stay was the best possible experience.

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Thank Jeffrey T
Monterey, CA
Reviewed 11 October 2016

We had a block of rooms for my sons wedding last week. The failure of rooms being ready by 2:30 in time to dress for the wedding was a real problem. The final issue was that the prearranged shuttle for the bridal party to the venue never arrived. Fortunately some friends came to the rescue and delivered them on time....

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Thank TravelPlan53
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Claremont, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

Denver, Colorado
Reviewed 10 October 2016

I wouldn't recommend staying here from my experience. The hallways in our building smelled musty and moldy. Our room cooling wouldn't go below 72, it took 3 calls to the front desk for service related to bedding allergies, and the shuttles for our wedding never showed up.

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Thank the_culturalite
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Claremont, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience...

Poughkeepsie, New York
Reviewed 29 September 2016

The DoubleTree is a good choice in the Claremont CA area. A nice perk was the complementary shuttle service. We used it to get to Pomona College. Rooms are clean and the pool area is lovely. Breakfast buffet is ample though not free.

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Thank Clare G
New Haven, CT
Reviewed 26 September 2016

I expect a four-star hotel to understand exceptional customer service, but i didn't expect that from a Doubletree. Meanwhile, I had two situations in which multiple staff members went out of their way to meet my needs. One was Tricia at the front desk and the other time, there were multiple women at the front desk who helped out. Beds...

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Thank ElmCityAfficionado
Edina, Minnesota
Reviewed 25 September 2016

Always a great place to stay with terrific staff! Our room overlooked the pool area, which was never loud. The room was very clean and well-appointed. The staff was very accommodating when we requested to check out late.

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Thank U319SNsteveh
Noida
Reviewed 23 September 2016

already submitted my reviews on hilton site. Security wise , my room door was left open when house keeping came. When asked was given a crisp answer , sorry we would looking to it. my bag was opened and clothes were mangled on the same day when doc of balcony was left open, when enquired , the front office said...

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Thank Sdhawan61
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Claremont, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience...

Bakersfield, California
Reviewed 20 September 2016

I enjoyed the location due to the closeness to Mt. Baldy for the hike. It was nice to have building 4 on the second floor the rooms were quiet. The area was clean and the rooms were also clean and nicely appointed. They have a decent breakfast buffet in the morning with a wide variety of choices and healthy choices....

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Thank 10,356
Surprise, Arizona
Reviewed 17 September 2016

Parking was horrible during the weekend because of several night-life businesses close by. It was even worse on the first night due to a prom taking place at the hotel. We received no forewarning that this would occur during our visit. I had to park illegally on the first night just to unload our bags—and I still had to walk...

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1Thank DW-Surprise

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Breakfast Available

Additional Information about DoubleTree by Hilton Hotel Claremont

Address: 555 W Foothill Blvd, Claremont, CA 91711 (Formerly Doubletree Hotel Claremont)
Region: United States > California > Claremont
Price Range: $260 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Claremont 3.5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Doubletree Claremont
Claremont Doubletree
Claremont Inn California
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Claremont staff and other travellers.
5 questions
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5 months ago
Monterrey, Mexico
4 months ago
Bowie, Maryland
over a year ago
Los Angeles, California
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel Claremont staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms with the pool view are away from the route noise”
 of 5 bubbles 19Jola57, 8 Nov 2016 | Read review
“have a balcony by pool”
 of 5 bubbles Gorving13, 12 Oct 2016 | Read review
“Building 4 is the quietest”
 of 5 bubbles ElmCityAfficionado, 25 Sep 2016 | Read review
“Ask for a room with close access to an access door away from the restaurants”
 of 5 bubbles DW-Surprise, 17 Sep 2016 | Read review
“Balcony interior”
 of 5 bubbles Sixonthego_50, 22 Aug 2016 | Read review
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