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Crowne Plaza Los Angeles - Commerce Casino

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222 Reviews from our TripAdvisor Community

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Showing 183: English reviews
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San Jose, California
Reviewed 5 weeks ago via mobile

Nice and clean. Beds are small. Staff friendly. Not really for family. Only for poker players. A little too much in the downtown area. If you are a poker player, this hotel is convenient. Parking is terrible so valet option is suitable.

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Helpful?
Thank kcamd2001
Santiago, Chile
Reviewed 9 February 2017

I stayed at this hotel for 7 night. We saw this hotel as kind of a central hotel in Los Angeles to which we could base out of. The price was reasonable for a 4 star hotel so my family of three stayed here. First, for IHG Rewards, to which the Crown Plaza is a member of, I have the...

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Helpful?
Thank Swaggger007
IHGService, Guest Relations Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Dear Swaggger007, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. We are very happy to read that you the rooms clean and the bed comfortable. It is our goal to consistently provide superior service and accommodations at our hotel and your comments regarding housekeeping are very much appreciated....

Dubai, United Arab Emirates
Reviewed 8 February 2017

This is a good hotel, many visitors due to the casino on site, and there's also an outlet mall near to it. we got a room on the 3rd floor that looks over a roof with a generator on site. noise was ok but not comfortable. I've got the valet parking worth the 5$. The room was big and clean....

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Thank HR8283
Reviewed 20 January 2017

Love the 9th floor rooms, suite, not to big, not too small... excellent service from the staff... Valet park is worth the 5$, since self park will spend 20 minutes of my time looking for a spot... Love the place... worth the week's stay

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Thank Ferdinand R
Santa Clarita, California
Reviewed 14 January 2017 via mobile

The front entrance is (very reasonably priced) valet only, and all others must park off to the side. The lot is very dark, and does produce a tinge of unease, though there is security on patrol. If parking to the side, there are 2 side entrances, both of which feed into the casino by way of the poker hall, and...

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Helpful?
Thank heyitsmechris
IHGService, Guest Relations Manager at Crowne Plaza Los Angeles - Commerce Casino, responded to this review

Hi heyitsmechris, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. I appreciate your kind words towards our hotel staff and the customer service they delivered. On the other hand, I am sorry for...

Sydney, Australia
Reviewed 20 December 2016 via mobile

The hotel was nice and clean. The room was spacious. The bed very comfy. Only complaint was the air con was a little noisy. In a great location to go shopping at the Citadel. Hotel food was pretty good. Carpark was huge and a little confusing. They had a cafe which was great, we got coffees and croissants for a...

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Thank 1eloise
Manila, Philippines
Reviewed 23 November 2016 via mobile

I was quite surprised with the property as I was expecting that since it's a casino hotel, the place would be so busy and would smell like cigarettes. But no, it was well lit and very clean looking. The room I had was also very spacious and neat. Breakfast place was basic but it definitely served its purpose.

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Thank dperez5
San Diego, California, United States
Reviewed 15 November 2016

I had the unexpected pleasure to be a guest for several days recently at this wonderful Hotel when our wellness company took part in the LBA 2 day expo and also the opulent awards gala that was all hosted by this property. I had many pieces that I required assistance with in order to be able to come and participate...

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Thank Poni A
Discovery Bay
Reviewed 4 November 2016

Our trade association recently held a meeting and trade show for 450 at this hotel and we had a wonderful experience. The hotel is beautiful, clean and in good condition. The service was excellent. Special praise goes to our Catering Manager, Stacey Kauhaahaa who did a fabulous job of overseeing our event. And I have to commend the Chef, who...

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Thank Chris M
London, United Kingdom
Reviewed 28 October 2016

A bit late writing this review, but better late than never eh? Visited this property with my best mate in July 2015 and stayed for 4 nights, purely to play poker at the attached Commerce Casino. The hotel itself was slightly dated, however every effort is made to make up for this with service etc. Staff were great, bed was...

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Helpful?
Thank FazzyT

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel Los Angeles Commerce Casino. Whether you're traveling to Los Angeles for business or pleasure stay close to all the exciting action you'd expect from Las Vegas! This upscale tower of hospitality resembles a Babylonian theme with lush gardens, water fountains and a grand entry that will impress even the most discerning traveler. The Crowne Plaza Hotel at Commerce Casino, is 'The Place to Meet'; is located adjacent to the World's Largest Card Gaming Casino, the Commerce Casino. The hotel is also in close proximity to all of Southern California major attractions, STAPLES arena and Convention Center, Downtown Los Angeles, Hollywood, Disneyland. May we book your reservation? We look forward to welcoming you to our fabulous hotel. ... more   less 

Additional Information about Crowne Plaza Los Angeles - Commerce Casino

Address: 6121 East Telegraph Road, Commerce, CA 90040
Region: United States > California > Commerce
Price Range: $246 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Los Angeles - Commerce Casino 3.5*
Number of rooms: 190
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com and Priceline so you can book your Crowne Plaza Los Angeles - Commerce Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Los Angeles - Commerce Hotel Commerce
Crowne Plaza Commerce
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Los Angeles - Commerce Casino staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High away from the elevator and facing away from the freeway”
 of 5 bubbles Swaggger007, 9 Feb 2017 | Read review
“Front desk will advise.”
 of 5 bubbles P0niA, 14 Nov 2016 | Read review
“ask for higher floor rooms, will avoid noise from the casino going crowd!”
 of 5 bubbles FazzyT, 28 Oct 2016 | Read review
“Upper Floors are best”
 of 5 bubbles L8178CRwilliams, 15 Aug 2016 | Read review
“High floors offer a great view”
 of 5 bubbles annabJ8222TL, 30 Jul 2016 | Read review
5 of 5