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All I can say is the Front Desk Manager at this Hotel is a huge asset for this Company. Ryan J. Is what hotel Managers used to be like. What a throw back to run into someone who knows how to handle things with the...More
This hotel has been around for a while and I must say I have paid more at far worse properties, however this particular property really needs some improvements.
Beds were comfortable and the shower and free toiletries are top tier.. the room was roomy but...More
I spent three nights (Sun, Mon, Tues) at this hotel and was pleasantly surprised. I arrived early (11am) and had no problems checking in early. The staff was very helpful and pleasant through out my stay. The atrium is very nicely decorated with koi ponds,...More
Initially seemed ok. The bed was comfortable and the room is decent size. The bathroom seemed small relative to the size of the room. The outdoor decor indoors was ok. It seemed unfinished looking at the ceiling. It felt like a gym. It was an...More
Thank Hyewon I
Response from IHGService, Guest Relations Manager at Crowne Plaza ConcordResponded 13 October 2017
Hi Hyewon I,
Thank you for taking the time in posting a review about our property on TripAdvisor. Our goal has always been to provide our guests with the best hospitality service and I regret to read about the disappointments you had with the room...More
I booked 2 rooms, for 2 nights each, for a wedding we were attending there (we were arriving from out of state). One for my kids, one for my sister and I. The event coordinator was supposed to book rooms for us in a "block"...More
Thank TheHills H
Response from IHGService, Guest Relations Manager at Crowne Plaza ConcordResponded 7 October 2017
Hello TheHills H,
Thank you for staying with us and for leaving a review. I am happy that you found our property clean and our staff commendable. However, I regret to learn that the condition of the toilet on your 2nd night affected your overall...More
US$103 - US$198 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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