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Crowne Plaza Concord

Hotels.comUS$153*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$153*
US$153*
US$153*
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Crowne Plaza Concord
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366 Reviews from our TripAdvisor Community

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Showing 354: English reviews
San Francisco, California
Reviewed 11 December 2014

My first night here, I took a walk around and its a great place to be. The hotel was under construction which was not the greatest..... and the hallways are super long! That said, I loved the first time I walked in - the foyer was outstanding! Bar is superb!!

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Helpful?
1Thank Brett H
Aaron O, General Manager at Crowne Plaza Concord, responded to this review

Brett H, We appreciate you taking the time to share your recent experience at Crowne Plaza Concord/Walnut Creek. We are pleased to hear that you enjoyed the ambiance of the hotel and had an excellent experience at Vineyards Restaurant/Bar. While we do not have any major construction projects currently underway, we certainly apologize for any inconvenience that may have been...

Stockton, MN
Reviewed 11 November 2014

Apparently one of the larger hotel spaces in Concord. I was travelling through on business and stayed based on proximity to my needs. There was a wedding event going on and the place was wall to wall future brides. Despite the madhouse of events, the staff was very accommodating and recognized a rewards member. My room wasn't ready (I was...

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Helpful?
Thank Christopher P
Justin S, Manager at Crowne Plaza Concord, responded to this review

Dear valued guest; We appreciate your recent review on Trip Advisor. Feedback from our guests is very important to us and we appreciate you taking the time to let us know about your stay at the Crowne Plaza Concord Hotel. Thank you for recommending our hotel to others. We appreciate your business and look forward to welcoming you back. Justin...

Martinez, California
Reviewed 9 November 2014

If I could give this place a big, fat 0 star rating I would. The rooms are outdated, the hallways smell of pet poop and urine and the carpet is stained by urine (pet friendly hotel). The carpet in the room is stained, probably from pet poop and urine, the bed is not comfortable as advertised and the service is...

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Helpful?
Thank Robin P
IHGCare, Guest Relations Manager at Crowne Plaza Concord, responded to this review

Dear Robin P, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again...

Singapore, Singapore
Reviewed 6 November 2014

Admittedly my review would be a bit coloured by the fact that I'd been rewarded with a suite upgrade, but in all fairness this is a very decent property with almost everything you might need/want in a hotel. Place is clean and well-maintained plus staff are courteous. Note that it is a conference hotel however, so don't come looking for...

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Helpful?
Thank ayda38
Justin S, Manager at Crowne Plaza Concord, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we appreciate you taking the time to let us know about your stay at the Crowne Plaza Concord Hotel. Thank you for recommending our hotel to others. We appreciate your business and look forward to welcoming you back. Justin Saylor / Director of...

Orinda, California
Reviewed 2 November 2014

We stayed at this hotel on three different occasions in July and August 2014. The rooms are quite large, well appointed and very clean. Upon check-in for our third stay I did actually request to be moved as I could smell jet exhaust from the room. Other than that, we had no complaints at all. Trader Joe's and Starbucks are...

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Helpful?
Thank spazgirl
Justin S, Manager at Crowne Plaza Concord, responded to this review

Greetings from the Crowne Plaza Concord Hotel. Thank you for your positive comments and for reviewing our property. Input from our guests is of great value to us, and we are grateful for you letting us know about your stay at the Crowne Plaza. Thank you for recommending our hotel to others. We appreciate your business and look forward to...

Bakersfield, California
Reviewed 18 October 2014

We had some difficulties during our stay at the hotel, however, the manager straightened it out beautifully. We compliment the corporation on the selection of such a considerate, high quality manager.

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Helpful?
Thank Esther P
Justin S, Manager at Crowne Plaza Concord, responded to this review

Dear valued guest; We appreciate your recent review on Trip Advisor. Feedback from our guests is very important to us and we appreciate you taking the time to let us know about your stay at the Crowne Plaza Concord Hotel. Thank you for recommending our hotel to others. We appreciate your business and look forward to welcoming you back. Justin...

Pawleys Island, South Carolina
Reviewed 25 September 2014

I always read the other reviews before I write mine just to see if I am way out in left field, and I agree with most of what has been said before me. At the same time, I enjoyed my stay here for a couple of reasons, I love airplanes and my room had a perfect view of the runway...

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Helpful?
1Thank WarrenTravels
Justin S, Manager at Crowne Plaza Concord, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we appreciate you taking the time to let us know about your stay at the Crowne Plaza Concord Hotel. Thank you for recommending our hotel to others. We appreciate your business and look forward to welcoming you back. Justin Saylor / Director of...

Fresno, California
Reviewed 23 September 2014

My family was in Concord, CA enjoying an event at the Water Park and near by theme park and stayed at the Crowne Plaza. Upon arrival, I thought it was odd that the employee standing outside at the entrance did not acknowledge or greet us. Upon entering, I was quite impressed with the elegant décor and grand look of the...

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Helpful?
1Thank Cheri J
Aaron O, General Manager at Crowne Plaza Concord, responded to this review

Cheri J, Thank you for taking the time to provide such detailed feedback. The experience that you described is certainly not up to our standards. Please accept my sincere apologies for not meeting expectations. I can assure you this is not the norm for our hotel and we are hopeful that we may have an opportunity to welcome you back...

North Hills
Reviewed 17 September 2014

I was working in Martinez, CA this past week and my colleagues and I stayed at the Crowne Plaza in Concord. The hotel is pretty spread out and, in my opinion, has seen better days. On the other hand, the staff was very friendly and efficient. We ate breakfast daily at Vineyard’s (the hotel’s restaurant) and it was very good,...

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Helpful?
1Thank Robert L
Aaron O, General Manager at Crowne Plaza Concord, responded to this review

Robert L, Thank you for taking the time to provide this thoughtful review. We appreciate the high marks given to our incredible staff and are pleased that you enjoyed the comfort and cleanliness of our guest rooms. Thank you also for the feedback on our recently revamped Happy Hour offering that we feel provides an incredible value for our guests....

Talent
Reviewed 22 August 2014

We booked with a credit card online, received a confirmation with specifics about the room and then when we arrived they didn't have a room for us and could not have shown any less concern. It was like trying to talk to robots. Plus there was a huge wedding reception in the same area as the lobby with deafening music...

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Helpful?
Thank ziegfeld R
Aaron O, General Manager at Crowne Plaza Concord, responded to this review

ziegfeld R, Thank you for sharing your concerns. I would like to follow up with you to appropriately address your concerns, but will need some additional information to do so. Please contact me via phone at 925-521-3780 or by e-mail at aolson@cpconcord.com I look forward to speaking with you. Best Regards, Aaron Olson General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly renovated Crowne Plaza Concord hotel is a full service property with 324 spacious guest rooms, offering all the amenities you expect including complimentary high-speed Internet access, complimentary parking and shuttle service. We are located conveniently in the San Francisco - East Bay area, right off highway 680, 25 minutes away from Oakland Airport and only 35 minutes east of downtown San Francisco. Our meeting and banquet facility offers over 33,000 square feet of flexible function space, including our California Ballroom, Sequoia Amphitheater and our beautiful indoor Atrium with lush gardens and koi ponds, a perfect setting for weddings and special events. The Crowne Plaza Concord has an appealing array of features and services that are sure to please. While you are here, you will appreciate the business center and you are sure to enjoy the indoor pool and whirlpool and NEW Vineyards Chop House - BAR on-sit. Concord is home to a multitude of corporate businesses, restaurants, shopping centers and department stores. Business travelers, families and visitors can enjoy Buchanan Fields Golf Course right next to the hotel, Concord's Waterworld California, nearby Mount Diablo, Blackhawk Automotive Museum, and Napa Valley Wine Country. ... more   less 

Additional Information about Crowne Plaza Concord

Address: 45 John Glenn Dr, Concord, CA 94520-5604
Region: United States > California > Concord
Price Range: $180 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Concord 3.5*
Number of rooms: 324
Reservation Options:
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Also Known As:
Crowne Plaza Concord Hotel Concord
Concord Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Concord staff and other travellers.
7 questions
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Questions? Get answers from Crowne Plaza Concord staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The executive rooms are larger, but the regular rooms are a decent size.”
cachetes73, 28 Feb 2017 | Read review
“Ask for rooms away from ice machines with views to the front of the hotel.”
thomasbV2317BE, 16 Feb 2017 | Read review
“We were on the first floor and could hear the guests on the second floor walk across the room.”
tcarpe8615, 17 Jan 2017 | Read review
“avoid rooms near ice machines and elevators”
SamB29, 27 Nov 2016 | Read review
“I like the Buchanan wing that overlooks Buchanan Field airport. Can be noisy in the a.m. but it's interesting.”
jcd1000, 17 Nov 2016 | Read review
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Prices are for 1 room, 2 adults
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