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The hotel is going through several improvements. Unfortunately some of the nights I was there it was making parking a nightmare. Jesus helped us find a spot to park and was just a genuinely nice person. The rooms were quiet even with the construction going...More
1 Thank Justin R
Response from Ronnie D, Public Relations Manager at Holiday Inn Express Costa MesaResponded 26 October 2017
Dear Justin R,
We are so glad you noticed our improvements to include new air conditioners, carpeting , bedding, doors, higher speed internet , to name a few.
Sometime during next year the Holiday Inn Express brand, is going to go through a new Breakfast...More
I traveled here on business this past week. The hotel has a strange layout, but I was expecting that per the reviews on here. I arrived a bit early and was checked in by Andrew. I am beyond impressed with the service provided. All throughout...More
Had a small emergency on a business trip and needed my own room quick, and the folks here took great care of me! The room was clean, AC worked awesome, I even needed a big favor upon check out and Andrew at the front desk...More
Staff - 5 Location - 4 Hotel - 5
Andrew checked me in. He was 100% professional and also fun/genuine. No canned message but just a real good person doing an outstanding job. This is the service that keeps me coming back.
The location is...More
Have stayed at this hotel several times. The staff always makes you feel welcome. Rene is friendly, very accommodating and helped out a great deal. A pleasure to deal with. The hotel is clean and well kept. It's our go to hotel when we travel...More