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Crowne Plaza Costa Mesa Orange County

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Crowne Plaza Costa Mesa Orange County
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652 Reviews from our TripAdvisor Community

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Showing 639: English reviews
Reviewed 1 week ago via mobile

I stayed at this hotel for 1 week. They first gave me a room on the first floor, close to the road and therefore quite noisy. I asked to change room and get a room on a higher floor. They took care of moving my stuff from my room to the new one but they transferred everything except a brand...

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Helpful?
Thank Yoann G
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Yoann G, Thank you for your visit and vital feedback. We are very sorry to hear of the challenging experience you had during your visit. If you find yourself in the Orange County area once again, please feel free to reach out to me with any questions and/or accommodation needs. Warm regards, Aldo Casanova Guest Service Manager

Costa Mesa, California
Reviewed 1 week ago

I walked into Crowne Plaza last night after not being there for 3 months and Alex and front desk said Welcome Back and my name. They asked how my Holidays were and remembered the room I liked! They are a GREAT property with a GREAT team that definitely chose their careers well. It shows that they are all doing exactly...

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Helpful?
Thank pollyneely
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Pollyneely, Thank you for your recent visit to the Crowne Plaza in Costa Mesa. We appreciate your kind words and continued patronage. We look forward to your next visit. Warm regards, Aldo Casanova Guest Service Manager

Reviewed 3 weeks ago via mobile

Hotel staff was wonderful treated us very courteously. The wait staff in the restaurant was especially great for the complimentary breakfast. Their names were Imelda and Mina and Francisco. I highly recommend this hotel.

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Helpful?
Thank Mike D
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Mike D, Thank you very much for the recent visit to the Crowne Plaza in Costa Mesa. We are extremely happy to know that Imelda, Mina and Francisco were very courteous to you. We hope you will come back to visit soon. Warm regards, Aldo Casanova Guest Service Manager

Los Angeles, California
Reviewed 4 weeks ago

Very good service all throughout the hotel. Very nice outside fireplace to sit around. The breakfast is ok. Nothing to write home about, but it is not bad either. Service, cleanliness, and value make this place my go to place in the area. I stayed a few times there. They were all very good. Nice people, they must genuinely like...

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Helpful?
Thank Ontheroadagain3400
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Ontheroadagain3400, Thank you very much for your kind comments and recent visit to the Crowne Plaza in Costa Mesa. We are glad you enjoyed the amenities and the friendly service. We hope to see you again. Warm regards, Aldo Casanova Guest Service Manager

California
Reviewed 15 January 2017

My wife and I spent a couple of nights here. While it caters more to the business traveler and to airline crews, it proved a good getaway for us. We were just across the freeway from South Coast Plaza, the Orange County Performing Arts Center, and it's a short drive from John Wayne Airport. The front desk staff and the...

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Helpful?
Thank rschiller
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Rschiller, Thank you very much for the recent visit and feedback. Its great to hear the staff was friendly and you enjoyed the central location. Please come back and visit soon. Warm regards, Aldo Casanova Guest Service Manager

Murrieta, California
Reviewed 11 January 2017 via mobile

Staff was friendly, restaurant was good. However you'd better be 5'6" or less if you'd like to take a shower. I'm 5'8" and the trendy "rain" shower head sits too low for me. Also, good luck getting your devices to charge via the desktop plugs. Finally, at least on the first floor, the internet is unusable. I couldn't even check...

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Helpful?
Thank jandjprosio
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Jandjprosio, Thank you for the recent stay and vital feedback provided. We are sorry to hear the shower did not meet your expectations and the internet has since been corrected. We look forward to hosting you if you find yourself in the Orange County area once again. Warm regards, Aldo Casanova Guest Service Manager

Nevada
Reviewed 10 January 2017

booked this hotel for a quick weekend get-away, used this hotel last year for family during there visit, but this was the first time I stayed here. nice lobby, has a bar and restaurant, plenty of parking, great location. room was ok, clean but nothing special.

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Helpful?
Thank Ann G
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Ann G, Thank you very much for your recent visit to our property. We appreciate the feedback regarding the central location and accommodations. We hope to welcome you back again in the future. Warm regards, Aldo Casanova Guest Service Manager

Ca
Reviewed 25 December 2016 via mobile

Stayed 2 nights. Alex and his co worker were great....friendly and helpful. Room clean and spacious. Ate in the bar. Food good...not great. Duck fries were white and soggy, not cooked enough. Taste of duck and sauce was very good. Hamburger very good. I have 2 complaints......martinis are $15.50....crazy over priced. The next day we left the hotel and returned...

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Helpful?
Thank Mary H
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Mary H, Thank you for your recent stay and vital feedback. We are happy Alex treated you well during your visit. Sorry we fell short of your expectations when it came to the restaurant. We hope to welcome you back again soon. Warm regards, Aldo Casanova Guest Service Manager

Henderson, Nevada
Reviewed 22 December 2016

The locations of this hotel was perfect for what we wanted to do and where we wanted to go. The room was just "OK".., not great. The hotel is old and the furniture, carpet, bath and walls of the rooms show it...!! The lobby, restaurant and other common areas were nice.

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Helpful?
Thank hgenekoch
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Hgenekoch, Thank you very much for the recent stay and vital feedback provided. We are happy the hotel was central to your needs and restaurant was nice. We look forward to seeing you again. Happy New Year. Warm regards, Aldo Casanova Guest Service Manager

Minnesota
Reviewed 15 December 2016

Our room with 2 queens was great. Beds were EXTREMELY comfortable. Loved the beds. Spacious and clean, nice bathroom, iron and ironing board, coffee. Never heard a noise of any kind in 2 nights. Parking right on site. Desk staff and all hotel staff very pleasant and helpful. 2 blocks to the huge mall. Very close to the airport; less...

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Helpful?
Thank pbirdie3
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear pbirdie3, Thank you very much for your recent stay at the Crowne Plaza in Costa Mesa. We appreciate your vital feedback regarding your comfortable bed and clean bathroom. We hope to see you back again soon. Warm regards, Aldo Casanova Guest Service Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Crowne Plaza Costa Mesa Orange County offers convenience, comfort and impeccable services for all of our guests. Our newly designed guest rooms are carefully, crafted, thoughtfully decorated and offer a level of comfort that rivals fine hotels and resorts around the world. Our Restaurant and Lounge offers our guests creative interpretations of traditional cuisine with a touch of European style. Our outside Terrace is the perfect place to unwind and enjoy a cocktail under the stars. ... more   less 

Additional Information about Crowne Plaza Costa Mesa Orange County

Address: 3131 Bristol St, Costa Mesa, CA 92626-3037 (Formerly The Hotel Hanford)
Region: United States > California > Orange County > Costa Mesa
Price Range: $186 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Costa Mesa Orange County 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Crowne Plaza Costa Mesa Orange County
Hotel Style:
#1 Business Hotel in Costa Mesa
#3 Family Hotel in Costa Mesa
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Costa Mesa Orange County staff and other travellers.
4 questions
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5 months ago
Florida
5 months ago
Houston, Texas
California Cilty
over a year ago

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Questions? Get answers from Crowne Plaza Costa Mesa Orange County staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room not facing the street for a quieter experience.”
 of 5 bubbles rschiller, 14 Jan 2017 | Read review
“Ask the check in person for an up-graded room.., they have a few.”
 of 5 bubbles hgenekoch, 21 Dec 2016 | Read review
“The 2nd floor rooms are darker than the others, try to get a room on higher floors”
 of 5 bubbles AshanSam, 12 Dec 2016 | Read review
“Go a suite 529 for two rooms, two baths, and complete quiet.”
 of 5 bubbles ThuanMTran9, 3 Dec 2016 | Read review
“They are all the same”
 of 5 bubbles DrLuv, 18 Oct 2016 | Read review
5 of 5