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The Westin South Coast Plaza

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The Westin South Coast Plaza
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808 Reviews from our TripAdvisor Community

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Showing 776: English reviews
Dix Hills, NY
Reviewed 3 May 2013

We drove up to the hotel and were offered valet parking for an additional $30. We declined only to be charged $20 for the privilege of parking in a garage across the street. This would have been acceptable if we had known in advance but we did not. Perhaps the most irritating part of our stay is that we were...

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Helpful?
2Thank arlyjb
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear arlyjb, Thank you for your feedback. Our apologies, that your experience did not meet your expectations. Guest Relations Manager

Washington DC, District of Columbia
Reviewed 2 May 2013

I stayed here for one night for work and it was a very fine hotel. My room was spacious and clean, though the bathroom was starting to look a little over-used. There is a large pool and very nice gym that overlooks the pool area. I stayed here for business, so didn't get a chance to use many facilities other...

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Helpful?
1Thank Kate G
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear Kate G, Thank you for staying with us at The Westin South Coast Plaza hotel. We are delighted to hear that you enjoyed your visit. Guest Relations Manager

Concord, North Carolina
Reviewed 24 April 2013

I will be brief. On the 3rd day of our stay, a Sunday, my wife and I spent the afternoon at the pool. It was a beautiful day, the pool was quiet, and very relaxing. We had tickets to see "Billy Elliott" next door at the Arts Center. When we returned to our room at 5pm, starting to clean up...

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Helpful?
1Thank James M
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear Jim90068, Our deepest apologies that you had this unfortunate experience. We value you as a Starwood Preferred Gold member and will ensure that we take your feedback to improve the service we provide to our valued guests. We hope you will give us another opportunity to deliver for you. Guest Service Manager

nj
Reviewed 19 April 2013

I have stayed here several times and always enjoyed it. The room is big and comfortable although time for some improvements. Staff is friendly although the most I ever got to try was a quick coffee even though they have coffee service in the room. Hats off to the hotel for $1 water for convenience when everyone lose wants to...

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1Thank Rich W
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear Rich W Thank you so much for staying with us. We hope to see you on your next stay.

Michigan
Reviewed 8 April 2013

I've probably stayed at this hotel 30 times over the last six or seven years. He lobby was remodeled about five years ago and it is pretty nice. There are nice amenities and a fountain that adds to the ambiance, but the location is the best thing about this hotel. It is located 10minutes north of John Wayne (Orange County)...

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Helpful?
1Thank Wolverine325
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear Wolverine325, Thank you for your recent visit with us. We truly appreciate feedback on our valued guest experiences. We do have complimentary internet in the lobby for our guest use. We hope that you will come back and visit us on your next visit. Guest Relations Manager

Lees Summit, Mo
Reviewed 26 March 2013

This hotel is an average hotel with poor service. The rooms are good and they were clean. The bar area was good but the food over priced for " bar food". The real issue is that there is very little service especially since the price of the hotel is very high. There are lots of other hotels in the are...

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4Thank postrawb
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear postrawb, Thank you so much for your feedback on your recent visit. Our team takes pride in delivering superior service and we will make sure they receive your feedback so we may deliver on that promise. Guest Relations Manager

Bakersfield, California, United States
Reviewed 22 March 2013

We stayed here one night for a wedding at the hotel. The room and parts of the hotel were a bit worn and dated (especially the bathroom), but our room was clean and comfortable. All of the staff were friendly and we were able to check in early (around 1pm) to get ready for the wedding, which was a plus....

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Helpful?
Thank Sofie H
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear Sofie H., Thank you for your feedback regarding your visit. We hope that you will give our hotel another opportunity when you travel to our area. Guest Relations Manager

Phoenix, Arizona
Reviewed 20 March 2013

A friend and I stayed at this property using SPG points. The front desk staff was very friendly and helpful. The offered my friend the choice of an extra amenity with her stay: a drink at the bar, extra SPG points, or free internet. I still find it unbelievable that Starwood properties charge for internet service in the rooms. We...

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Helpful?
2Thank Denise A
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear Denise A, Thank you for your feedback regarding your stay with us. We value your opinion. We hope that you will give us another opportunity to deliver on your experience. Guest Relations Manager

Tucson, Arizona
Reviewed 18 March 2013

A detailed statement of the problems and issues encountered has been forwarded to Westin Hotels Headquarters. Suffice it here to say that this property did not meet minimum expectations. The desk staff, while courteous, was uncaring and did nothing to resolve the major issue (which could have been easily resolved by changing our room). I will stay at a competitor...

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Helpful?
4Thank George C
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear George C, Our sincere apologies that you felt we did not recover from your experience at the hotel. We hope that you will give us another opportunity to exceed your expectations. Thank you for your feedback. Guest Relation Manager

Reviewed 18 March 2013

I hosted a 30-40 person event here over several days and had a great experience. The accommodations were very good, the staff was always helpful, friendly and cheerful. The catered food was excellent. I got lots of positive feedback from the attendees. My only criticism is that there is only one restaurant in the hotel. While it was a good...

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Helpful?
1Thank Jefisan
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear Jefisan, Thank you for choosing us for your event. We value your feedback regarding to your visit. We are glad to hear that your experience went well. We hope to see you on your next event or leisure stay. Guest Relations Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
A stay at the Westin South Coast Plaza, Costa Mesa allows you to discover the culture, glamour and excitement of Orange County. Close to theater, shopping, Disneyland, Knott's Berry Farm, and more! ... more   less 

Additional Information about The Westin South Coast Plaza

Address: 686 Anton Blvd, Costa Mesa, CA 92626-1920
Region: United States > California > Orange County > Costa Mesa
Price Range: $243 - $483 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin South Coast Plaza 4*
Number of rooms: 392
Reservation Options:
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Also Known As:
The Westin South Coast Plaza Hotel Costa Mesa
Costa Mesa Westin
Westin South Coast Plaza
Westin Hotel Costa Mesa
Westin Costa Mesa
Westin South Caost Plaza
The Westin South Coast Plaza Costa Mesa, Orange County
Hotel Style:
#4 Green Hotel in Costa Mesa
#5 Business Hotel in Costa Mesa
#5 Family Hotel in Costa Mesa
#6 Romantic Hotel in Costa Mesa
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Questions & Answers

Here's what travellers have asked, with answers from The Westin South Coast Plaza staff and other travellers.
3 questions
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Allen, Texas
Claymont, Delaware
14 days ago
Las Vegas, Nevada
over a year ago

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Questions? Get answers from The Westin South Coast Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The only downside is the rate they charge for overnight parking. It's is ridiculously overpriced if you ask me.”
 of 5 bubbles Ah-Lung, 2 Feb 2017 | Read review
“The disabled rooms are huge and more than accommodating.”
 of 5 bubbles Ratcheeseman, 13 Dec 2016 | Read review
“Get a high floor for the view.”
 of 5 bubbles foodnwine2522, 6 Nov 2016 | Read review
“Try to get a room that does not look over the freeway. The pool is not very cool either.”
 of 5 bubbles rachaele30, 19 Oct 2016 | Read review
“Higher Floor, preferably 16th floor”
  • Seating cum Dining room of 16th floor Suite
  • Outside view from the Room
 of 5 bubbles Santi501, 29 Sep 2016 | Read review
5 of 5