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Extended Stay America - Orange County - Cypress

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Traveller (10)
Room & Suite (10)
Dining (1)
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Overview
  • Excellent43%
  • Very good22%
  • Average15%
  • Poor9%
  • Terrible11%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Multilingual Staff
2 Star Hotel
All hotel details
Additional information
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Offers from Extended Stay America - Orange County - Cypress
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Reviews (144)
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All reviewsreservation confirmationsized fridgeterrific locationroom was cleanorange countylong stayneeded a place to staybusiness parkplenty of parkingpleasant staysouthern californiafront desk stafffree breakfastreginasilverwaremaintenancedryer
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1 - 5 of 137 reviews
Reviewed 6 days ago via mobile

My family stayed here while we attended a funeral. We were traveling from different parts of the US and I happened to arrive first. Because the reservation was in my mother’s name, the hotel REFUSED to let me check in. We booked multiple rooms and...More

Thank destjeor13
Response from 00esa, Manager at Extended Stay America - Orange County - CypressResponded 5 days ago

We’re sorry for the loss in your family and moreover, we apologize for the service issues you experienced and for failing to provide you with a stress-free stay. It is always our goal to provide excellent guest service, so we regret that for the poor...More

Hotel's Favourite
Reviewed 26 June 2017

Pleasant property, comfortable beds. Family friendly. Great grab n go breakfast. Clean and kitchenettes too! Definitely recommend for business trips, staycations and pet friendly as well. We will come back again!More

Review collected in partnership with Extended Stay
Thank thensley5
Response from 00esa, General Manager at Extended Stay America - Orange County - CypressResponded 27 June 2017

Wow - thanks for the awesome review of Extended Stay America - Orange County – Cypress. It is a pleasure to read how much you loved every aspect of our hotel and that you felt at home with us. Thanks again for recommending us to...More

Reviewed 2 weeks ago via mobile

Staff was very friendly. I believe his name to be Alex, was very helpful and efficient. Checking in was fast. Rooms are clean. Hotel is quiet. Kitchen was larger than expected. Free and abundant parking. Food close by.More

Thank rachelrodes
Response from 00esa, Manager at Extended Stay America - Orange County - CypressResponded 1 week ago

Rachel, thanks for choosing Extended Stay America and rewarding us with such a review. We are thrilled to know you liked our offerings and that our excellent service made your stay a memorable one. On behalf of our team, we appreciate you for recognizing our...More

Reviewed 7 March 2018

Great place and everyone there is very nice and will help u at whenever they can. the management team is the best, location is outstanding, everything u can ask for is actually within walking distance if u so choose. you couldnt ask for a safer...More

Review collected in partnership with Extended Stay
Thank robertbD5300SA
Response from 00esa, Manager at Extended Stay America - Orange County - CypressResponded 8 March 2018

Robert, thank you for the glowing review of Extended Stay America. We are thrilled to know you had an excellent stay with us and liked our location ideal for your needs. It was a pleasure having you as our guest, and we look forward to...More

Reviewed 22 February 2018

DO NOT STAY HERE AT ALL COSTS. Had to call their headquarters/regional office while staying there.Thoroughly disappointed and disgusted at this place. All the negative reviews are true. Here's the list: - TV remote did not upon arrival. - Kitchen supplies needed to be ordered....More

Thank traveler0296
Response from 00esa, Manager at Extended Stay America - Orange County - CypressResponded 24 February 2018

Thank you for staying with us and providing your candid feedback. We appreciate all feedback - good and bad - and we take your comments seriously. Please accept our apologies for the cleanliness and service issues you experienced while here. Your review has been shared...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Room amenities
Microwave
Details
Price range
US$108 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$108 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (10)
Room & Suite (10)
Dining (1)
Family and Play Areas (1)
Questions & Answers
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phillytom_10
27 April 2016|
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Response from sharadr | Reviewed this property |
2.5
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Room Tips
"Near Trash Room"
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"We always prefer to avoid the ground floor where there is more activity."
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"Stay eleswhere"
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"Not a welcoming place and indifferent staff/minimal accomidation"
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