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This hotel is in need of upgrade. The room we were in had old worn carpet and worn out furniture. The sofa cushions we're dilapidated. Since Diamond Resorts has taken over they have upgraded a few rooms but most need to be revived. The hotel...More
An exchange through Interval, worst ever. Basically was told that as an II exchange we wer below the 3rd and lowest "tier" for their owners. We are on the second level directly across from the housekeeping area in a 2 bedroom unit that does have...More
Response from Diamond R, Manager at Riviera Shores ResortResponded 11 December 2017
Riviera Shores Resort appreciates your candid feedback. We work on a continuous basis to upkeep our resort and will continue to do so, as we strive to provide an optimum vacation experience to all members, owners, and guests. Front desk is accessible 24 hours and...More
We booked this resort several months ago since the availability is scarce. Our check-in was seamless. We said no to the owner update a d were not pressured the rest of our stay. Our suite was ocean facing and the sunsets were phenomenal. We picked...More
Great water view. Helpful staff. Nice room with kitchenette, table & chairs and sofa. Extensive remodeling was going on during our stay. This resort is part of the Diamond International system and they do make a strong effort to have their guests attend an informational...More
We visited this "resort" as part of the sampler package, which we purchased from Diamond Resorts as an opportunity to "date us before you marry us." Using this analogy, the Riviera Shores is the ugly sister of the person we thought we were dating. This...More
3 Thank afcfan0107
Response from Diamond R, Manager at Riviera Shores ResortResponded 20 September 2017
We appreciate your membership and providing your candid feedback. We apologize for the inconvenience of the noise; we can understand how frustrating that may be to have to hear during your stay. It certainly is not our intent to mislead. One of our key priorities...More
US$119 - US$273 (Based on Average Rates for a Standard Room)
#6 On the Beach Hotel in Dana Point
Non-Smoking Rooms ,
Number of rooms
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