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The Ritz-Carlton, Laguna Niguel

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Traveller (1379)
Room & Suite (415)
Pool & Beach (175)
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Overview
  • Excellent67%
  • Very good17%
  • Average9%
  • Poor5%
  • Terrible2%
Travellers talk about
“club level”(211 reviews)
“the ritz carlton”(383 reviews)
“raya restaurant”(38 reviews)
AMENITIES
Free Internet
Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Additional information
Offers from The Ritz-Carlton, Laguna Niguel
Special Offer: Member Rates
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Offers from The Ritz-Carlton, Laguna Niguel
Special Offer: Member Rates
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,476)
There are newer reviews for The Ritz-Carlton, Laguna Niguel
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Traveller rating
1,569
429
217
125
64
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1,569
429
217
125
64
Show reviews that mention
All reviewsclub levelthe ritz carltonraya restaurantmarket placeocean viewfitness centeroutdoor barfire pitsalt creek beachbeautiful locationthe cliffspectacular viewssouthern californiawatch the sunsetbusiness meetingboogie boardsluxury hotel
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621 - 625 of 2,404 reviews
Reviewed 15 January 2017

i found this hotel to be over priced, run down, and overall disappointment. only positive was the staff. Limited food options and these were not up to the standards i would expect for price. i was excited for my first stay at a Ritz but...More

1  Thank Terri J
Response from RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna NiguelResponded 18 January 2017

We appreciate your honest review and are disappointed that your visit was anything but perfect. We are proud to provide a one-of-a-kind, luxury experience to each guest, and we are saddened to hear your expectations were not met. If you would like to further discuss...More

Reviewed 14 January 2017

We knew going into our event that the property was very booked. We ended up being moved around the property which was fine, though I am sure our attendees would have appreciated more consistency. We had one day in which the 12 piece band for...More

Thank Gail D
Response from RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna NiguelResponded 17 January 2017

Thank you for taking the time to detail your luxury experience. We are proud to host groups of all sizes, and we are honored you chose to stay with us for your event. While we are thrilled you enjoyed our location, we are troubled by...More

Reviewed 14 January 2017

An amazing hotel, property, views and service highly recommend. Their attention to detail and helping me have a memorable experience added so much to a world class experience that can be found especially at Ritz Carlton properties

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank Nicolas E
Response from RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna NiguelResponded 17 January 2017

It brings us great joy to know we could provide such a memorable experience. We promise five-star quality to each guest, and we are thrilled you enjoyed just that. Should you find yourself planning another vacation soon, we would love to accommodate you again.

Reviewed 14 January 2017

Wonderful property in the Ritz portfolio. Secluded with awesome views, yet close enough to great sight seeing for those quick little getaways. The staff was warm and responsive and the room was quite comfortable. When in OC, this is the place to stay.

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank kengMichigan
Response from RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna NiguelResponded 17 January 2017

Thank you for sharing your five-star review. From our proximity to the Pacific to our courteous ladies and gentlemen, we are delighted you enjoyed each aspect of your stay. Next time you wish to visit Orange County, we would be honored to serve you again.

Reviewed 13 January 2017

I stayed at the property for a few days around the holiday season. It was a pleasant stay until housekeeping stole/lost an item inside my room. Then I was given the runaround and nasty attitude. Definitely ruined my stay and experience with the property. Here...More

Thank Jim J
Response from RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna NiguelResponded 14 January 2017

This is of the utmost importance and a top priority to ensure we resolve this to your satisfaction promptly and efficiently. Please contact our executive office at your earliest convenience at 949-240-2000.

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$682 - US$1,239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Dana Point
#2 On the Beach Hotel in Dana Point
#2 Green Hotel in Dana Point
#2 Business Hotel in Dana Point
#3 Family Hotel in Dana Point
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$682 - US$1,239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Dana Point
#2 On the Beach Hotel in Dana Point
#2 Green Hotel in Dana Point
#2 Business Hotel in Dana Point
#3 Family Hotel in Dana Point
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1379)
Room & Suite (415)
Pool & Beach (175)
Dining (94)
Amenities (72)
Business Centre & Event Rooms (9)
Family and Play Areas (6)
Questions & Answers
Ask a question
Chris C
8 May 2018|
AnswerShow all 8 answers
Response from RCLagunaNiguel | Property representative |
We are a smoke-free resort!
0
Votes
Chris C
7 May 2018|
AnswerShow all 3 answers
Response from RCLagunaNiguel | Property representative |
June is a wonderful time to be a guest at The Ritz-Carlton, Laguna Niguel! Please call us direct and we will answer any questions you may have.
0
Votes
KetelAndCran
31 January 2018|
AnswerShow all 2 answers
Response from RCLagunaNiguel | Property representative |
We welcomingly invite you to experience our Eco Adventure Center which is suited for all ages from kindergarten to adult. We also can pre-arrange placement of any games you wish in your room. We look forward to customizing... More
0
Votes
Room Tips
"Request a ocean front room"
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"Defnitely higher floor and away from the terraces as it seems like there's always an event"
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"beach view"
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"Club Level is awesome!"
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