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Desert Hot Springs Spa Hotel

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Desert Hot Springs Spa Hotel
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403 Reviews from our TripAdvisor Community

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Showing 393: English reviews
Albuquerque, New Mexico
Reviewed 2 days ago NEW

Second time visiting with whole family and 2 dogs. The bathroom sink was clogged, and no one was available to fix it because we arrived in the evening, no repair staff available. Fortunately there was a kitchenette sink. They also took our breakfast room service order and then forgot to cook it, but it was fine once we finally got...

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Thank U9763RCdeborahs
Desert Hot Springs, California
Reviewed 2 days ago NEW

Had to change rooms from the odor. Second room was not as bad, but still odor existed. The odor was coming from the old carpet. Dirty, musty smelling, and spotted possibly from pet issues. TV did not work after numerous calls to the front desk reporting issue. No technician showed up to fix. Would not recommend to stay at his...

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Thank mownby49
Orange County, California
Reviewed 3 days ago NEW

Relaxed, friendly spa with largest thermal baths in the area. Variety of pools and sizes/temperatures unmatched in the area. Hotel rooms and locker rooms are dated and could use renovation. Overall a very relaxing, low key spa experience.

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Thank innov8iveMan
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your response. We look forward to welcoming you back for another soak in our natural hot mineral waters! Sincerely, Guest Relations Rep.

Clarksville, Tennessee
Reviewed 2 weeks ago

Desert spa hotel has been here for several decades. It over looks the city on the top of the hill in town while giving you a great place to escape from it all. They offer massage services, day spa treatments and more. Out door pool and Jacuzzi along with natural mineral hot springs. Pricing is reasonable and the staff is...

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Helpful?
Thank armyphotoguy
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your positive review. We are delighted to read that you enjoyed your spa experience. See you again soon! Sincerely, Guest Relations Rep.

San Diego, United States
Reviewed 2 weeks ago

Great temperatures in all the pools and pretty clean but for sure a little older feel so would not recommend the rooms for the price point. Old is ok but I would say rooms need a bit more deep cleaning. Good food and cool bar but again a little old and warn out by age. Good place to go and...

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Thank Rodney B
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

We appreciated the opportunity to serve you! Your comments will help us in our efforts to continuously improve the quality of our service and facilities. Thank you for sharing your time and thoughts with us. Sincerely, Guest Relations Rep.

San Jose, California
Reviewed 3 weeks ago

The staff was very friendly but the heater in our room was broken, hair dryer didn't work and not enough blankets. The spas were nice, just the rooms were kind of run down and didn't have some basics.

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Thank johnsonG8378YJ
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your positive comments about our spas and friendly service! We appreciate your taking the time to write a review. Guest comments help us in our efforts to continously improve our facilities and services. Sincerely, Guest Relations Rep.

Temecula, United States
Reviewed 3 weeks ago

The soaking pools are fabulous, we keep coming back, but the housekeeping staff ignores dust, drips and creepy stuff on cupboard fronts, tub and bathroom floor corners and the top edges of the sink surround. The A/C/Heat unit blows dust onto the ceiling and it appears to have accumulated there for years. I can ignore the fact that the property...

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Helpful?
Thank Cheryl F
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for sharing your observations. Your comments were forwarded to the Housekeeping Supervisor for review. We apologize for not delivering complete customer satisfaction. Our team is really committed to providing quality service and regret the shortcomings. We are pleased that overall you had a "fabulous" mineral water experience. See you soon! Sincerely, Guest Relations Rep.

San Jose, California
Reviewed 3 weeks ago

The room was filthy. Not dirty, filthy. Room reeked from cigarette smoke, carpet was sticky from dirt, the bathtub was just simply disgusting, and to top it off: a dead cockroach in the closet. Like what the .... If there's one, there'll be more. And if cleaning staff left that there, how well did they clean the rest? Went to...

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Thank mneher_411736
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

May I please have your full name and the room number you occupied? Did you stay on the same date as your post (December 25th)? If not, please advise on the date of your stay as well. Thank you. Sincerely, Guest Relations Rep.

Redlands, California
Reviewed 4 weeks ago

I was pleasantly surprised when I arrived. It was amazing how far away guests came and how many years they had been returning. The staff was excellent and so was my time there. I came back the next weekend. Of course I live close by. See you soon!

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Thank aimeer813
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your positive comments regarding our staff members! We value our employees and are very pleased when they exceed our guests' expectations. We appreciate your loyalty to our brand. See you soon! Sincerely, Guest Relations Rep.

Hillsboro
Reviewed 4 weeks ago

Don't stay here. Sleep in your car, sleep in the parking lot, anywhere would be better. The place is dirty. Out of Order signs adorn everything. Seriously, do not stay here. I can't imagine a more run down, negelected, sad place.

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Thank russellhatz
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

We regret that you were not a happy, satisfied customer. Seriously, you are entitled to your observations, however, I personally feel your description of the property is very exaggerated. Sincerely, Guest Relations Rep.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
Official Description (provided by the hotel)
The Desert Hot Springs Spa Hotel is famous for its natural hot mineral water! So come for the day and use our eight natural hot mineral pools. A classic example of retro 60s architecture, the Desert Hot Springs Spa Hotel features fifty comfortable rooms wrapped around a large courtyard with towering palms and eight shimmering natural hot mineral spring pools open 24 hours. Spa-goers and sun worshipers come from far and wide to partake in the restful and relaxing atmosphere.Spas are nice, but natural mineral spring spas are paradise! We offer the desert’s most extensive and affordable spa therapies and beauty treatments in a fun, casual setting.You’ll also enjoy indoor and outdoor dining at the Sunshine Café, or sip your favorite beverage in the Sports Lounge or poolside while you sun and soak.And the Desert Hot Springs Spa is pet friendly! We also offer room service and wireless Internet for your convenience. ... more   less 

Additional Information about Desert Hot Springs Spa Hotel

Address: 10805 Palm Dr, Desert Hot Springs, CA 92240-2598
Region: United States > California > California Desert > Desert Hot Springs
Price Range: $142 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Desert Hot Springs Spa Hotel 2*
Number of rooms: 50
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Also Known As:
Desert Hot Springs Hotel Desert Hot Springs
Desert Hot Springs Spa Hotel California
Hotel Style:
#16 Spa Hotel in Desert Hot Springs
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Questions & Answers

Here's what travellers have asked, with answers from Desert Hot Springs Spa Hotel staff and other travellers.
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Questions? Get answers from Desert Hot Springs Spa Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some days are windy from the winds but they calm down at night.rooms closer to the back side away from the street are better nosie wise.”
 of 5 bubbles armyphotoguy, 5 Jan 2017 | Read review
“Don"t accept room 215: no private balcony unlike almost every other room, and connecting door is not airtight.”
 of 5 bubbles SandraH251, 18 Dec 2016 | Read review
“Besides roomy doubles, they have a 2-bedroom suite with two TVs and an adequate little kitchen --ideal for larger families.”
 of 5 bubbles P4361WYgeorget, 13 Dec 2016 | Read review
“$10.00, even though we didn't use the maid services, we left the tip anyway.”
 of 5 bubbles howardk2015, 8 Dec 2016 | Read review
“we preferred the 2nd. floor balconies are big.”
 of 5 bubbles 155karinm, 29 Sep 2016 | Read review
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