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All reviewsfreeway sideparking lot sidefront deskthe newly renovated roomsbed frameundergoing renovationsjunior suitethe check in processthe rooms were nicewould stay here againpool and hot tublos angelessoundproofingupgradesdrainlinenscloset
I have to come to the Diamond Bar area every 4-6 weeks for about a week at a time for work. My first trip here I stayed at the Best Western and it was the WORST. So, this time I stayed at the Holiday Inn...More
Despite being under renovation this place was awesome. The customer service was superior and breakfast was delicious. The rooms were nice and clean and up to date. I will stay here again if I need to come back to this area.
This is my second time staying here. The first time, they were under construction. This time no excuses. The hallways smelled and the room smelled. Kinda like a sewer. Small desk in the room makes it hard to do any work. Seat with ottoman is...More
Booked a 2-queen-bed room for an overnight stay for a gathering I was attending nearby with my mom and sis. Got a phone call couple days prior that they didn't have the room for me because my default choice was one-king, they could only upgrade...More
Response from IHGService, Guest Relations Manager at Holiday Inn Select Diamond BarResponded 26 February 2018
I appreciate that you stayed with us and provided feedback. I am truly sorry to see that you were less than impressed with this stay due to the outdated condition of the hotel and sub-par amenities and facilities in your room.
I have stay here a few times and each time has been very pleasant. The remodeled rooms feel high end for the price and are very comfortable/clean. The new beds that IHG is using are amazing. Without a doubt the best bed at a hotel...More