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Extended Stay America - Dublin - Hacienda Dr.

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Extended Stay America - Dublin - Hacienda Dr.
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80 Reviews from our TripAdvisor Community

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Showing 79: English reviews
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Brentwood, California
Reviewed 19 January 2017

pubes on the toilet, toilet ran all night. and worse they threw away my new down pillow even though I was told it would be in the lost and found. the manager was not very understanding. towed the company policy that they are not responsible for items left behind yet said they do everything they can to hold on to...

Thank Darryl S
Reviewed 9 December 2016 via mobile

They assured me room was smoke free and it is not. Security on door could be pulled off. Faucet leaky and dripped all night. You could hear doors shutting all night and toilet flushing ....even the floors smell bad. Not a happy guest. Not happy at all.

Thank Dianne M
Reviewed 31 October 2016

This hotel would not be a choice hotel to stay in. The rooms too basic, had a kitchenette, with NOTHING in it. There was not even coffee or coffee pot in room. Only glasses were plastic in the bathroom. Guests had to go to the front desk for anything. The bathroom did not have a hairdryer. The sheets were very...

Thank Lori J
Los Angeles
Reviewed 26 September 2016 via mobile

We stayed here to attend a wedding nearby. The location was convenient and close to a great shopping center Hacienda Crossing. I booked hotel through Expedia at a great price compared to other hotels in the vicinity. I prepaid the reservation but we had a late night check in. The night clerk charged my card again. She didn't know how...

Thank bellanessa
Manager_11525, Manager at Extended Stay America - Dublin - Hacienda Dr., responded to this review

Thank you for taking the time to write a review and for your patience. Please accept my apology that you were charged twice for your stay. We will make sure all of our staff are trained at the front desk properly so this doesn't happen again. Overall, I'm glad you had a pleasant stay and found our price for accommodations...

Brusque, Brazil
Reviewed 17 August 2016 via mobile

No system availble for checkin, does not accept cash (???) and asked me half an hour waiting for another try. Didn't helped me at all, even after telling the attendant I had a 7 hour drive and was devastated. Crappy costumer service and unhelpful staff!

Thank RonieStaack
Montgomery Creek, California
Reviewed 1 August 2016 via mobile

Great safe location right off the freeway. Near many restaurants and shopping opportunities within walking distance. Clean comfortable room. Not sure it's worth the price for short stays. I wouldn't stay here again for an overnight trip but would for an extended stay if the rates were cheaper. Bring your own ice if you are staying overnight as they do...

Thank TonyaL84
Reviewed 28 July 2016 via mobile

Stayed here for 10 days. The location is good, around 1.4 miles from the BART \ train station, but plenty of restaurants near by also regal movie theatre is near by, with Dublin being a safe locality. The room was big and had a kitchen with utensils. However don't expect 5 star luxury, for stay overs the house keeping is...

Thank Ashutosh M
Manager_11525, Manager at Extended Stay America - Dublin - Hacienda Dr., responded to this review

We appreciate you taking the time to write a review. I am pleased you found your room to your liking for the price you paid. It is also great to hear you liked our amenities including the laundry and fully equipped kitchen. Thank you again for sharing your comments with us. We look forward to hosting you again in the...

Reviewed 28 June 2016 via mobile

I made a reservation here a week ahead of time for my birthday and even called prior to arriving to confirm and when I arrived the girl at the front told me they moved my reservation to a different city and they were full. The only problem was that when I drove to where they had moved me, they were...

Yakima, Washington
Reviewed 23 June 2016 via mobile

Worst hotel I have ever been in and we travel a lot. First off there was never someone at the checkin desk. The carpets were so sticky that I didn't want to take my shoes off. Never came to clean the room in 4 days or tell us that we had to ask to have the room cleaned. People were...

Thank KarinV123
Bismarck, North Dakota
Reviewed 19 May 2016 via mobile

Canceled our prepaid, confirmed late check-in reservation at 6:30pm on the arrival day. The reason? "We can't fill that reservation," said the hotel manager. We confirmed reservation by phone 24 hours before. But after reading these reviews maybe it was for the best.

1Thank dak0tar0se

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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
Official Description (provided by the hotel)
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 

Additional Information about Extended Stay America - Dublin - Hacienda Dr.

Address: 4500 Dublin Boulevard, Dublin, CA 94568
Region: United States > California > Dublin
Price Range: $150 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Dublin - Hacienda Dr. 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Extended Stay America Dublin
Dublin Extended Stay
Extended Stay Dublin
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Questions & Answers

Questions? Get answers from Extended Stay America - Dublin - Hacienda Dr. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are all alike.... can hear doors slamming all night long...”
, 31 Oct 2016 | Read review
“Avoid Room 131, which I think is a fire hazard.”
877vanr, 3 Jul 2015 | Read review
“Non Smokers do NOT want any room on the third floor. The area is in an upscale neighborhood a block from great restaurants and shopping.”
Jeanies527, 3 Mar 2015 | Read review
“make sure you get an original non-smoking room if that's what you want.”
P6592QEpaulw, 2 Sep 2014 | Read review
“Don't stay here unless you are guaranteed a room on a high level away from the vending and laundry facilities”
JLBabbitt, 11 Aug 2014 | Read review
5 of 5