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Front desk staff sometimes pleasant, sometimes bothered to do you...obviously guests at the counter are not the priority. Room quality is fair. Must ask for EVERY amenity- nothing at all provided without a specific request. Fine for a real quick stay for not too picky...More
Response from 00esa, General Manager at Extended Stay America - Dublin - Hacienda Dr.
We appreciate your comments regarding your stay at our hotel. We are pleased to know you liked your room, but I sincerely apologize for our staff not very helpful to you. I have shared your review with my team and it will help us to...More
pubes on the toilet, toilet ran all night. and worse they threw away my new down pillow even though I was told it would be in the lost and found. the manager was not very understanding. towed the company policy that they are not responsible...More
They assured me room was smoke free and it is not. Security on door could be pulled off. Faucet leaky and dripped all night. You could hear doors shutting all night and toilet flushing ....even the floors smell bad. Not a happy guest. Not happy...More
This hotel would not be a choice hotel to stay in. The rooms too basic, had a kitchenette, with NOTHING in it. There was not even coffee or coffee pot in room. Only glasses were plastic in the bathroom. Guests had to go to the...More
We stayed here to attend a wedding nearby. The location was convenient and close to a great shopping center Hacienda Crossing. I booked hotel through Expedia at a great price compared to other hotels in the vicinity. I prepaid the reservation but we had a...More
Response from Manager_11525, Manager at Extended Stay America - Dublin - Hacienda Dr.
Thank you for taking the time to write a review and for your patience. Please accept my apology that you were charged twice for your stay. We will make sure all of our staff are trained at the front desk properly so this doesn't happen...More
US$104 - US$176 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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