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Residence Inn Los Angeles LAX/El Segundo

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Residence Inn Los Angeles LAX\/El Segundo
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412 Reviews from our TripAdvisor Community

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Showing 378: English reviews
Atlanta, Georgia
Reviewed 16 February 2015

My family had a great 3 night stay at this location. The staff is absolutely excellent, the rooms are clean, and the free breakfast is really good with multiple options each morning....not to mention the pool, hot tub, basketball court, and fire pit which are also nice extras. The grounds were clean, parking lot was well lit and there is...

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2Thank Tobys_review
Houston, Texas
Reviewed 4 February 2015 via mobile

This hotel has clean rooms and friendly and accommodating staff. The location was very ideal for my stay and an easy drive to LAX. Parking was convenient and there's plenty of it. Good breakfast buffet.

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1Thank travelerZ8216SS
ResidenceInnElSeg, Manager at Residence Inn Los Angeles LAX/El Segundo, responded to this review

Dear travelerZ8216SS, Thank you very much for taking the time to review out hotel. We appreciate your feedback and are pleased to hear you enjoyed your stay with us. We hope to see you again soon. Sincerely, Ursula Rohler General Manager

Reviewed 27 January 2015 via mobile

Overall the experience was great. There is a hot breakfast every morning which had enough variety and options to keep me very happy for a week. There was always yogurt, eggs, waffles, cereal, and daily options. Additionally there was a meal Monday-Wednesday evenings that served as dinner for me. All three meals were great but I know the menu changes...

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1Thank Nicholas M
ResidenceInnElSeg, Manager at Residence Inn Los Angeles LAX/El Segundo, responded to this review

Dear Nicholas M, Thank you very much for sharing your experience at the Residence Inn El Segundo. We are very happy to hear you enjoyed your stay and the amenities we offer. We hope to see you again when your travels bring you back to the area. Sincerely, Ursula Rohler General Manager

Redondo Beach, California
Reviewed 26 January 2015

She came into this property and destroyed a good thing. She isn't popular nor welcoming to guests. The rest of the staff is amazing and most helpful. The front desk people care and give their 120 percent to make the guest feel at home. This is especially true about the evening and overnight staff.

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Thank 603stevenm
Canada
Reviewed 14 January 2015

Pros: The staff is excellent. The front desk will bend over backwards for you. The cleaning crew needs a rise because they are what holds this place together. The airport shuttle bus drivers are the best I have seen. I dealt with 3 of them and they were all excellent. The location is the best thing about this hotel. I...

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4Thank Nino V
ResidenceInnElSeg, Director of Sales at Residence Inn Los Angeles LAX/El Segundo, responded to this review

Dear Nino V, Thank you so much for that wonderful feedback, I am so excited to tell my staff all the wonderful things you mentioned. I know this sounds cliche but I really am sorry that the hotel did not meet your standards. We will definitely take this up with our upper management. I am happy to hear that you...

Edmonton, Canada
Reviewed 8 January 2015

This is a good hotel if you don't want to have breakfast in the hotel. Rooms are clean and well set up, there is a small fitness room which is basic, however if you are travelling on leisure it serves the purpose, also there is an outdoor pool, which we did not use, however there were guests around it using...

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1Thank ShVivek
ResidenceInnElSeg, Director of Sales at Residence Inn Los Angeles LAX/El Segundo, responded to this review

Dear travellerX6049NU, In behalf of my team at Residence Inn by Marriott El Segundo, we apologize that our breakfast and breakfast area was not up to par. We take all feedback from our guests and utilize it to improve guest satisfaction. I will bring this up to my team to make sure our breakfast area is clean and filled with...

Melbourne, Australia
Reviewed 1 January 2015

We have stayed at this property previously and it has been quite good but this time was poor at best. Some of the problems we encountered: - The room was supposed to be available at 3pm, we had to wait until after 4pm - The key machine for the hotel was not working so we never got a key to...

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2Thank BDL999
ResidenceInnElSeg, Director of Sales at Residence Inn Los Angeles LAX/El Segundo, responded to this review

Dear BDL999, We sincerely apologize for the inconvenience that you encountered during your stay. Your feedback is very important to us, and we will address all the issues to the proper departments. We hope that you give us another opportunity to let us improve your stay on your next trip to Los Angeles. Sincerely, Katrina Banzon Director of Sales

North Tonawanda NY
Reviewed 30 December 2014

I apologize for my delay in writing this review. I promised the staff here I would write this. My husband and I stayed here only one night in August as we had to fly out of LAX to Sydney and did not want to do too much traveling in one day. The amenities at the property are top notch. There...

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Thank Jeanne-Chiarmonte
West Coast
Reviewed 30 December 2014

We stayed in one of the 1-bedroom suites at this Residence Inn for 2 nights in late December 2014. On the date we checked in, the hotel's key-card machine was broken, so the front desk couldn't make any new keys for the rooms. That meant that every time we needed to leave our room or leave the building (in the...

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2Thank Vacayer2009
ResidenceInnElSeg, Director of Sales at Residence Inn Los Angeles LAX/El Segundo, responded to this review

Dear Vacayer2009, In behalf of my team at Residence Inn El Segundo, we sincerely apologize for the inconvenience that you experienced during your stay. The incident regarding our key system was an unfortunate situation that created a negative impact on our guests. This was a situation that unfortunately we could not control during that time. However, the issue with the...

Reviewed 22 December 2014

I am a very busy traveler and this hotel is one of the best I've ever stayed in! I have to say the staff truly is what made the difference! The complimentary breakfast was delicious! Your hotel stay comes with a number of nice perks; free parking, free wi-fi, free breakfast, clean rooms, exercise room, pool, basketballball court and great...

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1Thank Julisjournal

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service
  • Conference Facilities

Additional Information about Residence Inn Los Angeles LAX/El Segundo

Address: 2135 E El Segundo Blvd, El Segundo, CA 90245-4503 (Formerly Residence Inn LAX El Segundo)
Region: United States > California > El Segundo
Price Range: $232 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Los Angeles LAX/El Segundo 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Residence Inn Lax El Segundo Hotel El Segundo
Residence Inn El Segundo
El Segundo Residence Inn
Hotel Style:
#1 Romantic Hotel in El Segundo
#3 Business Hotel in El Segundo
#3 Family Hotel in El Segundo
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Los Angeles LAX/El Segundo staff and other travellers.
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Questions? Get answers from Residence Inn Los Angeles LAX/El Segundo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elevators in the middle of the building, with stair access available on left/right side of buildings”
 of 5 bubbles 949traveller, 30 Jan 2017 | Read review
“The room looked newly renovated and they are all suite type for the extended stay folks.”
 of 5 bubbles Heligypsy, 10 Dec 2016 | Read review
“Get a room on a higher floor not overlooking the pool”
 of 5 bubbles PallasParis, 6 Dec 2016 | Read review
“i think all rooms should be good”
 of 5 bubbles cbonorino, 25 Nov 2016 | Read review
“We liked the view of the pool.”
 of 5 bubbles joeperz, 26 Oct 2016 | Read review
5 of 5