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Embassy Suites by Hilton Hotel Los Angeles International Airport South

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Embassy Suites by Hilton Hotel Los Angeles International Airport South
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1,435 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Hotel Los Angeles International Airport South
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Showing 1,350: English reviews
Knoxville, Tennessee
2 reviews
Reviewed 17 December 2015

As a Hilton Honors member, I was extremely disappointed in the customer service I received from the associate named Pime. He was the rudest, most unhelpful associate I have ever encountered. I used my Hilton Amex to book my reservation. Before I checked in, Amex had contacted me to let me know that my card had been stolen and a... More 

Helpful?
Thank zjmd40
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for reaching out to us in regards to the lack of customer service that you received during your stay. Please accept our most sincere apologies for coming up short on our commitment to excellent customer service, especially to one of our most loyal customers in being a Hilton Honors member. Please contact me if there is anything that... More 

United States
Level Contributor
159 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 17 December 2015 via mobile

I stayed two nights on business, and Embassy is now my favorite hotel near LAX. The rooms are good sized, reasonably quiet, and comfortable. Some opera with a view of the airport; others (quieter) are on the other side. I liked mine, on the quiet side in a short hall slightly off the main courtyard where most rooms face. I... More 

Helpful?
Thank Deborah F
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you very much for the great review of our property. It is wonderful to read that our hotel is now your favorite hotel near LAX. We offer some great amenities and it is wonderful to read that you enjoyed our breakfast. Again, thank you for reviewing our property! We hope to have you as our guest again soon so... More 

Texas
Level Contributor
78 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 17 December 2015

We stayed here one night enroute to Las Vegas. It was very nice. The staff is good. It has a very large, open atrium and lobby. The cafe is also unusually large and the food is good. I would recommend it.. It is just south of LAX on Imperial, so it is convenient to the airport and has shuttle service.

Helpful?
Thank sirpres
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to review our hotel. I am glad to read that our amenities and accommodations were what you needed during you stay with us. Our airport shuttle service is a 24 hour service because we understand the importance of getting our guests to and from the airport at all hours of the day. Thank you... More 

Lancaster, California
Level Contributor
173 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 15 December 2015 via mobile

We have stayed at this hotel several times when we fly out of LAX. The hotel offers an excellent Stay, Park, and Fly package, which works great for travelers. This trip we arrived in time to enjoy the free cocktail hour, then enjoyed a nice dinner at the onsite cafe / bar.

Helpful?
Thank inspectrdad
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

It is wonderful to read that our hotel was a great start to your vacation. Our park, sleep and fly packages are great when you need to leave your car for a week or two. Also, it is great to read you enjoyed some of our great hotel amenities during your stay. We hope the next time you fly out... More 

Fargo, North Dakota
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 December 2015

This is one of the larger Embassy Suites i have stayed at. Given the size and location i would have expected to see more guests. Arrived wednesday checked out saturday. Front desk staff pleasant- have experienced better at other locations. Breakfast if your typical Embassy fare- tastes great, fast. Happy Hour staff- AMAZING. It was the same two ladies every... More 

Helpful?
Thank Mr_MrsB2006
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to review our hotel after your three night stay with us. We are very lucky to have amazing bartenders we have at our evening reception. They are both great at making our guests feel welcome after a long day of work or travel. We look forward to being at your service once again and... More 

Dewsbury, United Kingdom
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 December 2015

Had a two week stint on the west coast of America this time and had a really good time. Los Angeles had been on my to do list for far too long, so when the NBAA was back in Las Vegas I decided to book a fortnight in the area. The Embassy Suites is quite a size, bigger than I... More 

Helpful?
1 Thank ibbitson_john
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to write such an extensive review of our hotel for future travelers to read. We are constantly striving to exceed the expectations of our guests and your review reflects this. I will extend your compliments to our team members and together we will work hard to maintain the highest guest satisfaction you have come... More 

Dundalk Sparrows Point, Maryland
1 review
Reviewed 12 December 2015 via mobile

Checked in at 9:30 pm and proceeded to return my rental car and took the shuttle to lax...called embassy lax south...front desk said 15 min shuttle will get u...25 min later I call back and they said he was there I was not and wait another 20 mins...I then took a cab which was 20 mni for a 10 cab... More 

Helpful?
Thank Rob M
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

I am very sorry that we were not able to provide you with the quality of service you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience... More 

Pinole, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 December 2015

Beautiful facility. Rooms are lovely and the workers are very friendly. They go out of their way to help and make sure your stay is a good one. Only drawback is the parking--very expensive but there is street parking. The breakfasts are outstanding. Close to freeways and LAX if that is what you need. Lobby recently remodeled--beautiful!

Helpful?
1 Thank Fran W
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to write a review of our hotel. Thank you for your wonderful compliments and calling our hotel beautiful. We take pride in the service our hotel team offers to all of our guests and your compliments will be shared with our team. Thank you again and we look forward to your next stay with... More 

1 review
Reviewed 6 December 2015

I was very pleased with my recent stay. The staff are friendly, the accomodations comfortable and the free breakfast is outstanding. You can even order an omelette anyway you want....for free. Great value!!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank M6988JTjamesb
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

We appreciate your great feedback about our hotel. We’re happy to know that you enjoyed your stay and that we were of great value. We hope that you will continue to choose us as your place to stay on your future visits to the Los Angeles area. We look forward to being at your service again soon. Rene Cortez Guest... More 

Birmingham, UK
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 December 2015

Sadly I wasn't told about the happy hour of free drinks so missed out on that for a couple of days. Breakfast was very good however. Nice and clean throughout and the airport shuttle was reliable. Indulged in room service which was very good.

Helpful?
Thank AVFCBirmingham_UK
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for sharing your feedback about your recent stay at our hotel. I am happy to hear that you had an overall good stay with us; however I am sorry that our staff did not inform you about the Evening Reception and you missed out on taking part of that. We hope that you will stay with us again... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
This all-suite LAX Airport Hotel offers 349 newly renovated two-room suites, complimentary cooked-to-order breakfast, free evening reception*, and free shuttle service to/from Los Angeles International Airport as well as amenities including an indoor pool, fitness center, and business center. ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Los Angeles International Airport South

Address: 1440 East Imperial Avenue, El Segundo, CA 90245
Region: United States > California > El Segundo
Price Range: $237 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Los Angeles International Airport South 3.5*
Number of rooms: 349
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Expedia, Orbitz, Cancelon, Priceline, Odigeo and Travelocity so you can book your Embassy Suites by Hilton Hotel Los Angeles International Airport South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites El Segundo
El Segundo Embassy Suites
Hotel Style:
#4 Business Hotel in El Segundo
#4 Romantic Hotel in El Segundo
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Los Angeles International Airport South staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Hotel Los Angeles International Airport South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the front offer views of the airport.”
 of 5 bubbles Holland737, 27 Nov 2016 | Read review
“Rooms at the Eastern end are closer to Bar and Carpark Lift.”
 of 5 bubbles rylahp, 1 Nov 2016 | Read review
“We like the first floor!”
 of 5 bubbles TammyU563, 31 Oct 2016 | Read review
“We were on the 3rd floor at the back and it was very quiet.”
 of 5 bubbles crompos, 27 Oct 2016 | Read review
“Great view of the airport but not noisey”
 of 5 bubbles O7697YTmichaelf, 18 Oct 2016 | Read review
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