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Embassy Suites by Hilton Hotel Los Angeles International Airport South

Expedia.comUS$159*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$185*
US$159*
US$185*
US$159*
US$185*
US$159*
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Embassy Suites by Hilton Hotel Los Angeles International Airport South
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1,583 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Hotel Los Angeles International Airport South
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Showing 1,491: English reviews
Yuma, Arizona
Reviewed 27 March 2016

I get that this is a very busy location, and I get that you probably get a lot of attitude during the day from tired travelers. When I arrived the evening of my stay, I was met with an empty lobby, a counter full of employees chatting amongst themselves, and literally zero acknowledgement from anyone, even as I stood literally...

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Helpful?
Thank Charles C
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for sharing your experience from your stay last June. We sincerely apologize for the lack of customer service that you received from our staff when you arrived late at night. I have shared your comments with our staff in an effort to improve on our guest satisfaction and experience. If there is anything that I can help you...

Moreno Valley, California
Reviewed 26 March 2016

We arrived late (for us) around 10 p.m. Room which we selected ahead of time was ready, including the prepared foldout couch bed. Despite the busyness of the hotel, being at the airport, the staff was very accommodating.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Carl Z
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to review our hotel after your recent stay with us. It is always great to read that our staff was accommodating. We are constantly striving to exceed the expectations of our guests and your review reflects that. Please reach out to any of our team members if you need assistance in booking your next...

Sherwood Park, Canada
Reviewed 25 March 2016

Very nice rooms, separate sitting area, plenty of space. Complimentary breakfast was terrific! Build your own omelettes, bacon, sausage.... Complimentary drinks every evening was a bonus, too. And the whole eating area was very clean.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Randy Peter P
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you so much for your kind words and wonderful review! It is wonderful to read that you enjoyed your spacious 2 room suite. Our hotel offers some great added amenities to all of our guests and it is great to read you enjoyed our complimentary breakfast and evening reception. Thank you again for the kind words. We look forward...

Seoul, South Korea
Reviewed 25 March 2016

Good hotel, but have to call a shuttle after mid-night. But it is hard to know the call number. Location is good and breakfast is also good. The pillow is perfect. It's also nice to use room key for using elevators.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Jungseo P
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you so much for staying with us and providing such a wonderful review! Our staff here at the Embassy Suites by Hilton LAX South is extremely appreciative of the kind words you have written. It is great to read that you enjoyed our pillows along with some of the other great things our hotel has to offer. We look...

Reviewed 25 March 2016 via mobile

We stop by here on way home from LAX. We have never tried the restaurant and pleasantly surprised with quality and presentation of the food on a limited menu. The sheets, bedspread, towels are very nice. After flying over 15 hours we called for a pickup and they not only picked us up quickly but the bus driver was very...

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Helpful?
Thank Travelendude
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for choosing our hotel when you recently traveled to Los Angeles. It is wonderful to hear you enjoyed your stay and your experience in our restaurant was enjoyable. Thank you again for taking the time to share your thoughts and experience. We truly appreciate your feedback and we hope to see you back again soon for another amazing...

LA, United States
Reviewed 25 March 2016

I am a loyal Hilton member, have been Gold for years and this is the first time I can remember in a LONG time of being very unsatisfied with a Hilton property. The pool was closed, the property was old and not well maintained, our room smelled, etc. etc. Housekeeping came to our room multiple times in the same hour...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Nicole W
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as...

Draper, Utah
Reviewed 25 March 2016

We had a business meeting the first week of March 2016 with 13 Reps from the West Coast as well as our company president and myself. The hotel was fantastic to work with, I worked with Chris Harada to arrange our hotel conference room. I happened to be in town two weeks before our meeting, so Chris was happy to...

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Helpful?
1Thank RGeertsen43
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you so much for choosing our property to host your meeting. It is wonderful to read that our hotel met your needs and it sounds like we exceeded your expectations. I will be sure to pass along you compliments to Chris and our entire sales team. Again, I sincerely thank you for taking the time out of your day...

Oakland
Reviewed 21 March 2016

The hotel staff was nice and gave good customer service. However, the hotel quality of rooms and breakfast were not Embassy Suites quality. Therefore, they should not have been charging close to $200 / night for those rooms. Our bathtub was dirty and the material was chipping off. The breakfast was also not cooked well and did not appear fresh....

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Indea S
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to share your feedback about your stay with us. We’re glad to hear that our staff displayed good customer service but we’re sorry to hear that you did not believe that the value of the room was up to standards. Please feel free to contact me if there is anything that I can do...

Fort Collins, Colorado
Reviewed 21 March 2016

We enjoyed our 2 nights at this hotel. Our room was spacious and clean but definitely showed its age in some of the trim, door jams, caulking in the bathroom. The lobby of this hotel is open and pleasant. our 11 year old really enjoyed wandering and looking at the fish and turtles. The free breakfast was OK. our omelettes...

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Helpful?
Thank Lynda S
Phoenix, Arizona
Reviewed 20 March 2016

Hope you're lucky enough to have Juan M. as your cook for breakfast in the omelet section! He had a big smile, cracked jokes and had the best attitude! I'm sure his customers left feeling a little better about their day. His attitude really made a difference in my overall feeling of the hotel.

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Helpful?
Thank thejohnsons2016
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking a moment to share your experience with us here at Embassy Suites by Hilton LAX South. We are constantly striving to not only meet but exceed the expectations of our guests and your review reflects that. Thank you for sharing your interaction with Juan M. He is a great employee and we are very lucky to...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This all-suite LAX Airport Hotel offers 349 newly renovated two-room suites, complimentary cooked-to-order breakfast, free evening reception*, and free shuttle service to/from Los Angeles International Airport as well as amenities including an indoor pool, fitness center, and business center. ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Los Angeles International Airport South

Address: 1440 E Imperial Ave, El Segundo, CA 90245-2623
Region: United States > California > El Segundo
Price Range: $247 - $465 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Los Angeles International Airport South 3.5*
Number of rooms: 349
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Hilton Hotels Direct, Hotwire, Cancelon, Travelocity, Priceline, Booking.com, TripOnline SA, getaroom.com and HotelQuickly so you can book your Embassy Suites by Hilton Hotel Los Angeles International Airport South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites El Segundo
El Segundo Embassy Suites
Hotel Style:
#4 Romantic Hotel in El Segundo
#4 Business Hotel in El Segundo
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Los Angeles International Airport South staff and other travellers.
28 questions
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California
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Questions? Get answers from Embassy Suites by Hilton Hotel Los Angeles International Airport South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I only saw my own room and it had completely frosted windows, which was actually fine. Extremely quiet despite airport.”
MarjorieW755, 1 Apr 2017 | Read review
“Far side from runway.”
337beth, 31 Mar 2017 | Read review
“Insist on Room at back of hotel”
desert85, 18 Mar 2017 | Read review
“Top floor corner away from elevators was very quiet.”
kenpthomas, 12 Mar 2017 | Read review
“Great choice for families needing to be close to airport and space.”
16qianab, 7 Mar 2017 | Read review
5 of 5
Expedia.com
US$159* /night
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Orbitz.comUS$159
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TripAdvisorUS$159
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Prices are for 1 room, 2 adults
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