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DoubleTree by Hilton Hotel LAX - El Segundo

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DoubleTree by Hilton Hotel LAX - El Segundo
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166 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Buffalo, United States
Reviewed 3 days ago NEW

Elevators don't work. Had this problem on multiple stays. Staff does not speak english. Was not able to direct me to stairs. What if there was a fire? Most expensive property compared to Courtyard and Hilton Gardens.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Robert T
Reviewed 3 days ago NEWvia mobile

Nice rooms and friendly staff are plus points .Close to LAX and also to work. Morning Bfast service can be better .Everyday they have happy hour in the evening for drinks ..So cheers .. Recommended.hotel offers free as well as premium wifi to meet the needs of regular as well as premium business needs .

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Helpful?
Thank KISHORE N
San Jose, California
Reviewed 4 days ago NEW

The only perk is the free parking. Other than that rooms are average with more than average per night rate. Stuff are welcoming at the initial check in, but after that is a different feeling. If parking isn't free I would stay at a different location.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank michaeltD8264KN
Toronto, Canada
Reviewed 5 days ago NEW

I stayed at the Doubletree as part of my USMLE Step 2CS exam. The hotel is in a quiet part of the area. It is closeby to grocery stores, as well as good restaurants that have quick service. You can easily arrive the day before your exam, walk to the grocery store to pick up any items you might need...

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Helpful?
Thank Bryan C
Reviewed 6 days ago NEW

I've stayed at this property multiple times over the past year. It's close to many offices which is the reason I have stayed there. FYI, it's no where near any LA attractions. The front desk is usually helpful. However, if you express a complaint or concern, such as waiting nearly an hour for the hotel shuttle, the complaint never seems...

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Helpful?
Thank Richard J
Victoria, Canada
Reviewed 1 week ago via mobile

Comfortable hotel near LAX airport. Shuttle runs approx every 30 minutes. Checking was quick. Room was comfortable as was the bed. Bathroom was smaller than we have had in other hotels but was clean. The remote for the tv was dirty and we cleaned it. In many hotels the remote can have more pathogens than a toilet seat. We didn't...

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Helpful?
Thank dennisjoanna
Portland, Oregon
Reviewed 1 week ago

We used HH points for one night after arriving into LAX late at night. Check in was backed up due to limited staff, but she managed to get us checked in while we exercised an extra set of patience with a very tired little boy in tow. The world famous chocolate chip cookies helped. We had a corner room on...

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Helpful?
Thank ght0314
Montgomery, Alabama
Reviewed 1 week ago

Free parking was the only advantage this hotel had. In the last month they have now started charging for parking, but haven't stated that on the hilton reservation system. Desk manger was exceptionally rude. The room had a broken TV stand, and cracked drinking glasses.

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1Thank 99BizTrav
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Dear 99BizTrav, Thank you for your feedback about the price of parking. Parking prices in the area can be high, so we try to offer the lowest price possible for parking at our hotel. The self-parking charge is listed on our hotel’s website online. Additionally, I regret that you encountered an unacceptable level of service and maintenance issues in your...

Walnut Creek, California
Reviewed 2 weeks ago

-I logged on to Hilton.com and pre-paid for my 3 night stay a few weeks in advanced. Fully paid. -I used the HH app and prebooked my room in advance 24 hours before. -When I checked in, the employee had no record of me pre-paying, she called the manager, and he had no knowledge of this. They had me stand...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Nawar F
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Dear nawarf2017, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay in the room they selected. We’ve addressed these issues with our staff and hope that the next time you’re in...

Porterville, United States
Reviewed 2 weeks ago

The best place to leave your car/van/suv in a covered parking lot (by Mattel). The staff are friendly, helpful and courteous. The restaurants are clean and delicious with the right price. The hotel is clean and a nice comfy bed to sleep either before you travel or upon arrival and you want to rest before a long trip driving back...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank reynaldoc2017

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located minutes from Los Angeles International Airport (LAX), the DoubleTree by Hilton Hotel LAX – El Segundo is situated in El Segundo's premier business district. This intimate full-service hotel near LAX offers complimentary parking, WiFi and airport transportation. Our welcoming staff will greet you with a warm DoubleTree chocolate chip cookie. Local businesses, including Mattel, Boeing and Oracle, are only a short distance from our hotel. Relax in comfort in one of 216 non-smoking guest rooms, with smoking and non-smoking options available. Watch a favorite program or a movie on a 37-inch flat-screen TV with HD channels. Each room features a refrigerator and a laptop safe. Take care of business using high-speed internet access. Start the day right with a workout in the fitness room followed by a quick bite or a full hot breakfast at the East Grand Bar & Grille or your room. End the day with a refreshing dip in the heated outdoor pool or a relaxing soak in the whirlpool spa. Consider holding an event or meeting in our 4,500 sq. ft. space, accommodating up to 140 guests at our convenient El Segundo hotel. ... more   less 

Additional Information about DoubleTree by Hilton Hotel LAX - El Segundo

Address: 1985 East Grand Avenue, El Segundo, CA 90245-5015
Region: United States > California > El Segundo
Price Range: $204 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel LAX - El Segundo 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Doubletree Hotel El Segundo
Doubletree El Segundo
El Segundo Doubletree
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel LAX - El Segundo staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel LAX - El Segundo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Hilton Honors rooms (floors 5 - 7) are supposedly remodeled.”
 of 5 bubbles richardj294, 16 Jan 2017 | Read review
“Corner room was nice, but on the bus line, so I could hear the bus intercom in the morning”
 of 5 bubbles ght0314, 14 Jan 2017 | Read review
“When I go again to LA, this Hotel would NOT be on my selection list.”
 of 5 bubbles PROF_CONSULTANT, 13 Dec 2016 | Read review
“Book at the Hyatt instead”
 of 5 bubbles donbow, 25 Oct 2016 | Read review
“Join Hilton Honors to receive upgrades when available.”
 of 5 bubbles 862alanas, 17 Oct 2016 | Read review
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