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Hilton Garden Inn Sacramento Elk Grove

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Hilton Garden Inn Sacramento Elk Grove
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398 Reviews from our TripAdvisor Community

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Showing 395: English reviews
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 days ago NEW via mobile

I cannot stress enough how comfortable our stay was ...love it when the linen is so clean and crisp...slept like if I was in my own home. I totally recommend this hotel . Please keep up the quality of this hotel.

Helpful?
Thank Grace C
Auburn, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

We had a great time here the staff was supper kind my husband lost his room key and I was at work so I called the hotel and told them the problem (the room was in my name not both of us, will never do that again) the man asked me a few questions that my husband would know the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 782darlenel
Kimberly A, General Manager at Hilton Garden Inn Sacramento Elk Grove, responded to this review

I am happy to hear you found our beautiful Hotel to your liking. Your kind words! make it possible for us to continue doing our best and to always make sure all of our guest feel like this is their home away from Home. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied.... More 

El Reno, Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Clean; good location and average food. Walk to restaurants; close to 99 highway. Coffee and cookies available gratis most of the day. Good parking and safe. Friendly, helpful staff. Comfortable be. Keurig coffee machine in room.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 250phyllisa
Kimberly A, General Manager at Hilton Garden Inn Sacramento Elk Grove, responded to this review

We regret that we were not able to provide you with the quality of food you expected. We are constantly working to improve our hotel and your comments will help us improve in this area. Please contact me at the phone number or email below. We hope you will consider staying with us again in the future. At Hilton Garden... More 

Riverside, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Very nice. I love all the service that they offer. However they need to improve their internet service. It was ok it's just that every time i leave my hotel room and come back I have to log in again. I wish 1 log in should be enough during your entire stay.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Jacqueline R
Kimberly A, General Manager at Hilton Garden Inn Sacramento Elk Grove, responded to this review

We sincerely appreciate your feedback regarding the wireless internet service and apologize that it didn’t meet your expectations. I will address your feedback directly with our team. If there is anything else I can do for you at this time, please contact me at the phone number or email below. We hope you will consider staying with us again in... More 

Salinas, United States
1 review
Reviewed 3 weeks ago

I am a caregiver for my mom and do not often get a chance for a getaway. We had a wedding to attend and this was such a relaxing and pleasant experience. The hotel had pleasant staff, it was inviting and clean. It truly just made you want to stay.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Barbara G
Kimberly A, General Manager at Hilton Garden Inn Sacramento Elk Grove, responded to this review

We sincerely appreciate your feedback and kind words!!Glad to hear we met your expectations. If there is anything else I can do for you at this time, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Kimberly Albright General Manager 916-691-1900 xt 2100 More 

Austin, Texas
Level Contributor
88 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 3 weeks ago

First of what may be many trips to the area and booked the HGI. Check in was easy and quick. Room was clean and comfortable, with a slightly firmer than preferred bed. Fitness room is pretty small with just a couple of machines, but does the basics. Didn't eat there so no feedback on that. Looks like some construction going... More 

Helpful?
Thank Angie W
Kimberly A, General Manager at Hilton Garden Inn Sacramento Elk Grove, responded to this review

Thank you for the feedback about your recent stay. We are glad to hear your experience did offer the quality of service you deserve. We strive to give exceptional service every day, for every guest. I will also like to mention that our renovations are 100% finished, the Lobby looks amazing. Please contact me direct at the email or phone... More 

San Mateo, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Nice, new,clean, rooms, breakfast pretty good, made to orde. Staff courteous and Friendly. It has all you need in a hotel. Rooms are quite also and hotel is near restaurants and shopping. We will stay there when we are in the area. Thank you

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Fernando F
Kimberly A, General Manager at Hilton Garden Inn Sacramento Elk Grove, responded to this review

Thanks for staying with us and for your business. We work hard to make our guests happy and appreciate your feedback! Kimberly Albright General Manager. 916-691-1900 More 

elk grove, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

I have stayed for a week and sometimes just one night. Usually a very comfortable stay. (Once they were remodeling the entire lobby but noise was reasonable and it turned out beautiful) Beds are great but I wish they had a breakfast menu instead of just buffet.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank George H
Kimberly A, General Manager at Hilton Garden Inn Sacramento Elk Grove, responded to this review

Thanks for staying with us! We work hard to make our guests happy and appreciate your feedback! Have a great day. Kimberly Albright General Manager 916-691-1900 More 

Level Contributor
7 reviews
Reviewed 4 weeks ago

After a long busy work week, I wanted to just have a place for a quiet evening and rest. This was it! Doug at the front counter had me checked in literally 2-minutes or less and I did not have a reservation. I just walked in and he took care of me. It was a Saturday evening and it was... More 

Helpful?
Thank TripMandrews
Kimberly A, General Manager at Hilton Garden Inn Sacramento Elk Grove, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and kind words!!!!! I will pass on your comments to Douglas. Have an awesome week! Sincerely, Kimberly Albright General Manager 916-691-1900 More 

Harbor City, United States
1 review
Reviewed 4 weeks ago

The hospitality during my stay at the Hilton Garden Inn Sacramento/Elk Grove, from November 2nd to November 4th, 2016 was outstanding. General Manager Kimberly Albright's generous gesture of goodwill in the form of a $50.00 credit at the hotel restaurant to compensate me for being placed in an ADA room that I neither asked for, nor wanted was most gracious... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John C
Kimberly A, General Manager at Hilton Garden Inn Sacramento Elk Grove, responded to this review

We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am glad We were able to rectify the issue with the room type. We work hard to make our guests happy and appreciate your feedback and kind words!!!!! Sincerely, Kimberly Albright 916-691-1900 More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Room Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Garden Inn Sacramento Elk Grove hotel is located within walking distance to the Laguna Gateway shopping mall (the largest shopping destination in Elk Grove). And, we're 14 miles from old town Sacramento. Guests at our hotel enjoy complimentary WiFi and wired Internet in every room or suite. Plus, we have an on-site restaurant/bar and lounge, outdoor pool, fitness room, 2,000 sq. ft. of meeting or banquet space, room service, complimentary parking and multi-lingual staff. Microwaves and mini-refrigerators are in all rooms and suites. Parking is complimentary. ... more   less 

Additional Information about Hilton Garden Inn Sacramento Elk Grove

Address: 9241 Laguna Springs Drive, Elk Grove, CA 95758
Region: United States > California > Elk Grove
Price Range: $162 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Sacramento Elk Grove 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Hilton Garden Inn Sacramento Elk Grove Hotel Elk Grove
Elk Grove Hilton
Hotel Style:
#1 Business Hotel in Elk Grove
#2 Family Hotel in Elk Grove
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Sacramento Elk Grove staff and other travellers.
1 question
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Questions? Get answers from Hilton Garden Inn Sacramento Elk Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that does NOT have an adjoining door to the next room.”
 of 5 bubbles TripMandrews, 6 Nov 2016 | Read review
“The 3rd floor is nice if you don't want noise.”
 of 5 bubbles SeanTubeFilms, 20 May 2016 | Read review
“Request a room that is not above the events hall.”
 of 5 bubbles Golfer4status, 17 May 2016 | Read review
“Get a room facing away from highway”
 of 5 bubbles terrym413, 2 May 2016 | Read review
“Choose an even numbered room facing the pool. Other side views the area towards to highway.”
 of 5 bubbles tnforus4, 19 Nov 2015 | Read review
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