I think the title says it all. This town was a very quite sleepy town but despite it's boom it has maintained it's small town vibe. This BW is a prime example of that. I noticed our family slept like rocks because we woke up a lot later than planned. I guess we needed the rest. Thank you!
The hotel location is not well selected, but the service was top. We had to recognise traffic noise and loud construction treatments. The check-in and check-out was smooth and fast. The remarks on local restaurants were helpful. Breakfast was reasonable. Pool appreciated. Parking direct in front of the rooms is very convenient.
It’s very comfortable and clean and the breakfast is good and the price I’s affordable I enjoy bringing my kids to the pool is always clean the front desk is nice and very helpful makes getting and booking a room easy
The staff is always very pleasant to deal with and the rooms and breakfast are fantastic. Our work schedule doesn't always allow us to plan very far ahead and La Pasada does everything they can to accommodate us on short notice. THANK YOU!!
I have had the WORST experience with customer service over my stay at this hotel. I was charged the full amount TWICE when I checked in. I finally have the charges fall off , only to be charged the incorrect amount when I checked out. When I called and talked to the front desk , she said " oh okay let me refund the amount" ... nope she charged my card AGAIN! When I said " you charged me again !!??" she said they are having problems with their " new " POS system and basically oops. The money is still missing from my account and am still in shock at the poor customer service. I will NEVER stay at a Best Western or affiliate again. beware.
This was my first time traveling this way and I decided to stay here and use my rewards points. I was afraid at first because my last stay at a remote hotel was a disaster. Well this was great! It was easy to find and the staff was very friendly even with their computer systems down upon my check in. They took in stride and got me checked in right away. Will stay again when I come this way!
Prompt attention Clean I enjoyed the coffee, So nice to stop at the front to enjoy a pastry, a waffle, or pancakes. Handicap access to our room, and the size of the bathroom was also excellent for our needs. Room #53, was clean, clean, clean! I was so comfortable there
I think it's hard to find employees right now, but the walkway outside our room had a large sticky stain from something in the trash, it was still there in the morning. Also takeout containers of food, and cigarette butts in the parking lot. Someone was living in the room next to ours. There were people working on their cars . I know times are tough, but we paid 170-does not seem worth it.
This place was a hidden treasure and closer to the beach than I’d thought. The room was comfortable and clean. A very enjoyable time away. They also provided a takeaway continental breakfast with good options.
Room had heavy and nasty cigarette odor! When asked to be moved to another room they had no rooms available and only sent housekeeping to spray the room with odor eliminator. I would assume that housekeeping or someone from management would report and notice that due to the smell the room wouldn’t be bookable until it was properly cleaned and odor eliminated.
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