HAMPTON INN & SUITES FOLSOM: UPDATED 2019 Hotel Reviews, Price Comparison and 151 Photos (CA)

4.5

Location

Cleanliness

Service

Value

Certificate of Excellence

As a L.E.E.D. certified (eco-friendly, non-smoking) hotel in Folsom, CA, the Hampton Inn and Suites Folsom offers a variety of amenities including: free breakfast, free WiFi, airport shuttle service (fee assessed), an indoor pool (with whirlpool spa), fitness room, business center, meeting rooms, an on-site snack shop, laundry service, HDTVs, a multi-lingual staff, free parking. Our studio suites include microwaves and refrigerators.

Full view

Property amenities

Pool

Free Parking

Free High Speed Internet (WiFi)

Fitness Centre with Gym / Workout Room

Breakfast included

Business Centre with Internet Access

Conference Facilities

Dry Cleaning

Heated pool

Hot Tub

Indoor pool

Laundry Service

Meeting Rooms

Multilingual Staff

Non-Smoking Hotel

Public Wifi

Self-Serve Laundry

Wheelchair Access

Room features

Accessible rooms

Air Conditioning

Family Rooms

Microwave

Non-Smoking Rooms

Refrigerator in room

Good to know

HOTEL STYLE

Quiet

Centrally Located

HOTEL CLASS

Hotel links

Visit hotel website

Hotel deals

Full view

45Car recommended

29Restaurantswithin 1 km

6Attractionswithin 1 km

Contact

155 Placerville Rd, Folsom, CA 95630-6320

+1 855-605-0317

Getting there

Sacramento Intl Airport42 km

See all nearby hotels

Nearby restaurants

Fat's Asia Bistro - Folsom

See all nearby restaurants

Nearby attractions

Palladio 16 Cinema

11 minCinemas

Palladio at Broadstone

13 minClasses & Workshops

See all nearby attractions

802Reviews

151Photos

1Q+A

62Room tips

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Popular mentions

Great Front Staff, Decent stay

Overall, it was a decent stay. A word of advice, please remove the low flush toilets. They are very impractical and defeat their purpose when you have to flush several times after use. The room was okay.

Review collected in partnership with Hampton

Date of stay: January 2019

Response from Enid B, General Manager at Hampton Inn & Suites Folsom

Responded 1 week ago

Hi, I am sorry that the toilets are not flushing sufficiency. I have not heard of this complaint before but appreciate you letting us know of your concerns. I am happy to check it out with our housekeeping department. I am happy to hear the Front desk staff was great for you. I notice your scores were not very high in categories so if you have any other concerns don't hesitate to contact me at enid@hospitalitymgnt.com. Our guests having a great experience and wanting to return, are our top priority! Thank you very much! Sincerely, Enid Baldock Gnereal Manager Hampton Inn & Suites Folsom

Hotel's Favourite

Large rooms and wonderful indoor pool!

Our family travels about 90min to visit Folsom where we love the restaurants and shopping and we love staying at the Hampton Inn and Suites. It's only a 30min drive to Apple Hill which we enjoy taking our kids in the fall. We love the indoor pool for those colder months, it's a…

Date of stay: November 2018

Not what I am use to in a Hampton

I chose this Hampton because it was one of the closer ones to the VA. I usually stay at Hampton Inns because of cleanliness and bedding. The first room they gave me had a very strong perfumey odor. The second roomrwas better but did not have the pillows that I love and there…

Review collected in partnership with Hampton

Date of stay: January 2019

Response from Enid B, General Manager at Hampton Inn & Suites Folsom

Responded 2 weeks ago

Dear Sherri, I am so sorry your stay was not satisfactory. We have different kinds of pillows in each room to try and accommodate different needs of our guests. I am sorry none of our choices were what you were wanting. In the future please do not hesitate to contact front desk and ask for addition pillows and what kind of firmness or softness you are looking for. If you have stayed with us in the past I would hope you know of our high standards and that we care about our guests and their experiences. Please contact me at enid@hospitalutymgnt.com to let me know when you stayed with us and your reservation number so I can research more. Thank you for giving us your feedback. Sincerely, Enid Baldock General Manager

Good location

Location is great to shopping and restaurants. Staff was friendly when we checked in. The walls are a bit thin and we had to suffer with the next room's children running and yelling until late in the night. The room was surprisingly quiet from our window side which faced the…

Date of stay: January 2019

Never again

Horrible service from the moment we walked in. No body aknowlege us. We had to wait for someone to get off the phone to finally help us and the woman that walked out the back finally started helping other people before us. We wouldn’t have to have done this if the Hilton app…

Date of stay: January 2019

Response from Miri L, on behalf of management at Hampton Inn & Suites Folsom

Responded 1 week ago

Dear soyilly I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as your satisfaction is very important to us. We try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback. We hope you will consider staying with us again soon so we may have the opportunity to make it right. Thank you, Miri L.

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